Kendal Holidays

Great room, staff were great

The staff was exceptionally friendly and professional. Location is great if you want peace and quiet; it’s not near too many other resorts. There are clubs nearby, outdoor which allows you to enjoy the outdoor air and environment. You have to take a taxi to go from the resort to downtown or walk maybe quarter a mile to bus transportation, which was easy to use.

Very beautiful resort with really good food. The resort is actually impeccably clean. The rooms are gorgeous. The staff was extremely attentive. Just be careful when booking. I booked for 2 and noticed day before departure that the booking had somehow changed to a booking for 1 person, but at the same price for two! It was a little horrific as I had to pay considerably more upon arrival! Significantly more. Now I have a small claims court date to contend with. Very unfortunate. But the resort was a good one. I’ve been to many… it’s up there.

Staff was absolutely amazing… great job team

First Impressions: Upon check-in, I was immediately struck by the guest demographic—most visitors were at least three decades older than me. I’ll admit, I was shocked at first, as I hadn’t expected such a significant age gap. That said, the guests turned out to be incredibly welcoming, and I felt embraced by the community. Accessibility & Accommodation: One of the biggest hurdles was being initially placed on the second floor, despite the resort not having elevators. As someone with a handicap, this was concerning. Thankfully, the staff quickly accommodated my needs and ensured I had accessible arrangements. This responsiveness made a huge difference in my stay. Tip for future travelers: Call ahead to confirm accessibility needs. I did try calling before arrival, but unfortunately, no one answered the phone. Staff Highlights: The staff truly made my trip memorable. Their warmth and attentiveness stood out: Darious (Waiter): Always attentive and made meals enjoyable. Jermaine (Bartender): Hands down the best bartender. Shelly (Food Service): Went above and beyond to ensure our table was accessible and handled any issues seamlessly. Natalie: Helped track down a list of recommended staff from prior guests, which was incredibly thoughtful. Joshua (Front Desk): Made check-in smooth and stress-free. Dave (New Server): Though new, he provided excellent service at dinner and added to the positive experience.