Holiday Homes in Kensington

"Room was clean and just as described "

"This place is amazing, hotel is beautiful and modern. Location is excellent with lot of places close by. Staff, food, accommodations are great. Very clean and new. Atmosphere is great. I totally recommend this Hotel. 100%"

"Older hotel, but located very close to the zoo and some other attractions. Very friendly staff, and the breakfast restaurant on the main level was great each morning. "

"Hotel was very clean and friendly staff. The restaurant at the hotel was amazing."

"Very friendly and helpful staff."

"Room was clean, staff was nice but pulling in to valet was a nightmare. "

"Great Breakfast"

"Double deluxe- I didn't realize full beds vs queens but they worked out awesome- this location is AMAZING! Don't miss Old Ebbitt Grill and Willard Cafe dubOar"

"The hotel has great decor, and the room was big and well appointed with a fantastic view - but the service was patchy, and the hotel’s overuse of tech and AI in favour of actual service was genuinely annoying. For example: We arrived about 8pm after a long flight from abroad (with a young child) and after asking how to sort dinner, I was told on check-in that the room service wasn’t operating that night (with no explanation or apology). Dragging a jet lagged child to the restaurant wasn’t feasible, but I was offered no solutions, and when I asked if I could use Ubereats or similar, I was told I could but would need to collect it myself from the lobby (less than ideal with a sleepy child - this is definitely not a hotel staffed by people who understand children). Once it was delivered, I asked the hotel for crockery, cutlery and glassware and was only able to reach an AI answering service, so I ended up running around the hotel’s bar and cafe to collect whatever I could find - which was basically only flimsy, unusable disposable plastic ware. On our second morning I attempted to order breakfast room service, which has to be done through a QR code with no ability to engage with a human, and has to be paid for by credit card rather than charged to the room. I was told there was an error and after clicking on the notification several times I realised it had charged my card 5 times - and the food didn’t even arrive! It was only after I phoned the front desk anything was done"