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Reviews of Kertih Damansara Inn

3 out of 5
Kertih Damansara Inn
5605 Jalan Damansara Kertih, 2/1A, Kerteh

Reviews

6.6
Rating 10 - Excellent. 2 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Guan Chwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is located 4km from town and it is completely isolated. The hotel staff was very helpful and help food thorugh grab. i cycle tour and bicycle can be park inside the chalet ground floor which is good.
Stayed 1 night in Aug 2023

10/10 Excellent

najmi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 9 nights in May 2023

8/10 Good

Ahmad

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

4/10 Poor

Yaya, KL

Travelled with family and small children
Liked: Cleanliness, staff & service
Nothing here. Staff friendly. Far from Kuala Terengganu. Small room, not comfortable. Not affordable with the price given.
Stayed 2 nights in Aug 2020

8/10 Good

Syazwani, Subang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy for traveler with business purpose
Stayed 1 night in Nov 2018
Response from Teoh-Hotel Manager on 18 Nov 2018
Dear Syazwani, Thank you for your positive feedback! We look forward to see you again in KDI, hopefully soon enough.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 1 night in Nov 2018
Response from Teoh-Hotel Manager on 13 Nov 2018
Dear guest, Thank you for your compliment. We wish to see you again in KDI.

8/10 Good

Zulqarnain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Teoh-Hotel Manager on 9 Aug 2018
Dear Zulqarnain, Thank you for your excellent rating towards our hotel. We hope you enjoyed staying with us and please come back again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
Do not stay at this place. The service is bad, the location is like next to the jungle where there is no lamp lights at night. I reached and checked in at 3PM, unbeliavable to see that they gave me a room which was not ready to check in and uncleaned. I asked for another room but they insisted to let me wait for few more minutes and sarcastically said "we will housekeeping the room within 2minutes so you dont have to wait any longer". Just imagine how the cleanliness would be? To make the experience worse, this place is haunted because I had an experience where "someone" has knocked my door at 12am,1am,2am & 4am. I decided to check out 2 nights earlier and checked in to another hotel which is located in the town centre. Also, Kerteh Damansara Inn is not suitable for single lady to stay as they just combine male & female under one house. Their concept is kind of like homestay concept where you will see multiple bunglow consist of few rooms in it. They will give you access card for each room. Since Kerteh, is an Oil & Gas hub, and during Turnaround or Plant Shutdown, there will be more general workers who will come to Kerteh & usually stay in KDI. Again, not suitable for ladies & single lady traveller.
Response from Teoh-Hotel Manager on 3 Sept 2018
Dear guest, sorry for all the inconvenient and unpleasant experience during your stay with us. We have re-brand our self with new improvement and new management team. To answer your haunted experienced, i believe it is probably under 2 reasons, which is 1st, some guest accidently knocked your room, and 2nd, it could be due to local religious authority inspection which will be carry on every 1-2 month towards all hotels in here. Besides, we have designed a designated ladies zone for ladies travellers. Again please accept our sincere apologies and would love to see you here again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a smell with al the toilet..aircond not so good and the internet is bad
Response from Teoh-Hotel Manager on 3 Sept 2018
Dear guest, sorry for the unpleasant experience. New management team has proposed some improvement on the internet connection which will be carry out soon. We hope to see you here again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Wifi was very bad
Response from Teoh-Hotel Manager on 3 Sept 2018
Dear guest, new management team has proposed improvement on hotel internet which will be carry out soon. Please stay tuned for a better internet experience!

6/10 Okay

Andrew, Singapore

Nice & quiet hotel
Simple, no frills hotel. Its a long drive to this hotel and the signs , directions are not very clear on the main road.
Response from Teoh-Hotel Manager on 3 Sept 2018
Dear Andrew, thank you for your comment. We are now have provided breakfast in hotel premise which will serve at KDI Cafe started this Sep 2018. Besides, we added new road signage on main road for your easier access to our hotel next time!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
abit far from any restaurant. cafe under renovation.
Response from Teoh-Hotel Manager on 3 Sept 2018
Dear guest, we are now provide free shuttle service to town daily for all our guest and hotel is now come with breakfast!

8/10 Good

LEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

rockie, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik terok.. pekerja hanpeh . Fasiliti terok. Bilik xkemas. Xde housekeeping
Stayed 2 nights in Nov 2017
Response from Teoh-Hotel Manager on 3 Sept 2018
Dear Rockie, minta maaf atas kesulitan dan ketidak senangan semasa duduk di hotel Kertih Damansara Inn. Kami telah membuat perubahan dan peningkatan kualiti dalam masa terdekat. Harap maaf dan sila datang lagi untuk merasai perubahan Kertih Damansara Inn!