Keswick Hotel Guide - Hotels with Spa in Keswick, Virginia

"The hotel and grounds are beautiful! We were only there for 1 night so not able to take advantage of all the amenities. The Front Desk clerk was new and did not provide all information about the property. The instructions on how to get to our room were incorrect. We decided to have a drink in the lounge and upon entering both staff members were fully engaged in their conversation. We asked if we could select our own area to sit and were told yes, but not in a friendly welcoming manner, more annoyed that we had interrupted their conversation. The level of Customer Service did not meet the level of the property or prices they charge. We were glad to have dinner at Marigold which was an incredible experience."

"Very nice, with a great bar area. Easy to get out and enjoy the mall and restaurants. Only negative is that the walls are paper thin. I could hear young people being loud next to me, and then a baby crying and the parents consoling them all at 1 in the morning. "

"Didn’t have breakfast "

"Wonderful property. Kind staff. Clean room "

"Parking was easy. We had several small issues, none of which would have bee a big deal, but no one answered the phone at the front desk and we couldn’t find any help. Our sliding door was broken. And, we had people who appeared to work there in our room in the evening but didn’t do the turn down service so we were confused as to why they were in our room going through our things. We "

"Very clean. Room, breakfast, amenities - just the basics. Courteous staff. Quieter location than the other hotels nearby."