Ketzin/Havel Hotel Guide - Romantic Hotels in Ketzin/Havel, Berlin

"Tuvimos un inconveniente por el desayuno. Al llegar realizamos el check in a eso de las 3am y nos indicaron que no tenías desayuno incluido que si queríamos incluirlo. Pues le indicamos que si. Al otro día nos percatamos que no tendríamos tiempo de poder ir a desuyunar el último día. Por lo que norificamos que no vamos a desayunar ese día. Si respuesta fue que no podían devolvernos el dinero que nos darían el desayuno to-go. Pues al no lograr cancelarlo, lo cual es ilógico, aceptamos. De más está decir que lo que se encontraba en el to-go no le hace justicia al precio que pagamos por el desayuno (diario). Al realizar el check out y solicitar recibo nos indicaron que no dan recibos pues realizamos la reservación por una página secundaria. Entiendo que la situación se manejó mal, ya que los cargos se realizan al hacer el check out. "

"Nice room, very quiet. Hotel is very conveniently located next to the train station"

"The facilities were excellent and the room was very clean . The staff friendly and the meals were varied and well prepared.The location was very close to a large shopping centre and local amenities as well as a railway station "

"Hotel was excellent clean and near everything we wanted to go to"

"Great room, great location "

"Excellent choice of breakfast, lovely staff , nice all round , would go back again anytime "

"We got there early in the morning, the room was already ready for us. Very pleasant experience!! "

"Nice service and big room"

"Great location, quiet part of the city but 100mtrs or so from the U Bahn taking you into the heart. Cleanliness exemplary, staff efficient and courteous. Breakfast excellent, loads of choice and pleasant surroundings. Room was perfectly functional though maybe a little small. All round an excellent short break. "