95/59 Soi Lao Na Di 10, Lao Na Di Rd, Nai Mueang, Muang Khon Kaen District, Khon Kaen, Khon Kaen
Reviews
9.0
Wonderful
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Everything worked and was clean and new. The only thing i feel maybe they could improve is the breakfast - quite few choices available especially for vegetarians.
Loved this resort / hotel. It's very new and modern and definitely felt like a resort / holiday! My only gripe is that the pool is way too cold to be dipping in. At night, it was like freezing waters even though the air temperature was mid 20s.
Staff was awesome and spoke English well. Overall it was ok for the price. Could have used some washcloths in the room and a little cleaner in the room but, not too bad. The pool was nice. Close to markets and some shopping but, you should probably take a vehicle. We walked and although not far, it was across several busy roads. I would definitely stay there again.
The service was good but the cleaniness seems not the priority for this hotel. The bedsheet was dirty with lots of strains, and there was one dead cockroach at the balcony.
Lovely property with a diversity of rooms. Particularly enjoyed the garden room with private patio.
Tai and Fah at the reception desk were both exceptionally helpful and caring.
The hotel is quite new. Clean room comfortable bed. For me the location is very near to Mitraphap road ( Main road in Kon Kaen) I can drive around very easily. For my business trip it's only 10 mins drive to KICE.
chambre confortable, propre, et récente, le seul problème c'est que lorsque l'on se douche on inonde toute la salle de bain et les toilettes, c'est dommage. Bon petit-déjeuner,
Bruno
Stayed 2 nights in Feb 2019
Response from Sarah on 6 Mar 2019
Thank you for rating your recent experience at Nadee 10 Resort & Hotel so highly. We regularly welcome guests for experiences such as yours and we are delighted to know you had a wonderful time.
We truly appreciate your opinions at the same time we regret all the inconveniences that affected you during your stay in our hotel.
We wish that we could welcome you back to stay with us again for your next visit to Khonkaen. We will personally ensure you receive the best service from us.
Though hotel location is not on the main road, we can reach the destination promptly via GPS. Staffs were pleasant greeting and quick checkin. Resort is very clean and newly decorated. The only weak point is shower room is not clearly separated from toilet so water splitted out and caused slippery floor which to be watched out for senior people.
I was so pleased with hotel staff and the cleanliness of the room I stayed. In fact, everything exceeded my expectations. The food is delicious but very limited option. The room is very ckean and comfy. 2 things I found not perfect enuf is location that quite far fr city (but dont worry we hv grab) and bakery in cafe is none. They serve only drinks.
On I arrival, the girl was remiss and unhelpful for misunderstanding the hotel's rule( about early check-in rule). Moreover, my experience went from bad to worse when I try to talk with "HR or Senior" there is no feed back or respond from anyone there. lastly, is this really the standard of service I should expect to receive from a "4 star" hotel?
The hotel is in the center that you can walk and take a public transportation. The hotel and room are clean and well decor. The pool is small, but it’s not a big deal.
This new hotel was clean, comfortable and staff were very pleasant and helpful. Breakfast did not have the choice of others but was of a good quality as was the restaurant. The room was a little small despite the fact I booked a larger one, however, I do not travel light so that added to it. The only down side is the location and a car is needed but there are a few street food stalls and a 7-11 within walking distance
Yok made our stay very enjoyable, nothing was too much trouble for him. My sister celebrated a birthday at the hotel and he arranged an ice cream cake and a lovey rendition of 'Happy Birthday'
Good staff is very pleasant, Nice hotel and just open on February 2018. Everything is new but staff still professional. We invited you to prepare swim suits for your good stay and valueable time in KhonKaen.
This hotel has not fully completed renovations but expect everything to be done in approx. 2 months time. There wasn't any construction noise so do not worry about not being able to enjoy a quiet stay.
Staff were all extremely helpful. I would like to thank the security guard for helping me with my bags;
Jem, Tom and the rest of the team for the wonderful service! They took the time and effort to get me a late night meal delivered to my room upon arrival as i told them i just completed a 5 hour drive from bangkok to khonkaen. Hospitality doesn't get any better than that!
Suite rooms weren't available yet so i chose the Garden room. Everything was nice and new but the floor had this slick glue-like residue. I think it could be from the construction materials seeing as this hotel is extremely new, i suggest using a strong soap or glue residue remover to try and clean it. There were no other issues whatsoever.
I requested breakfast to be sent to my room in the morning and i got a little hand written card by one of the staff apologising about the floor issue (i told the front desk about it on the 2nd day of my stay). It was a nice gesture which added a genuine touch of care and concern for the guests.
Overall, i highly recommend staying at this hotel!! I will be coming back here again next time for sure!