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Kigali Serena Hotel

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Luxury
5.0 star property
9.2

Wonderful

Elegant escape with lush surroundings

Serene and lovely, this hotel offers a tranquil escape with its elegant design and lush surroundings. Delight in the superb Milima restaurant, rejuvenating spa services, and a refreshing outdoor pool.

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
The current price is €194
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

Prime Rooms

  • Sleeps 2

View all photos for Junior Queen Suite

Minibar, in-room safe, desk, laptop workspace

Junior Queen Suite

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

View all photos for Standard King Room

Minibar, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
TV
Blackout curtains
Hairdryer
Bathrobes
Bidet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living area

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
TV
Blackout curtains
Separate bedroom
Shower/bath combination
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

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About the area

Map
Boulevard De La Revolution, Kigali, 250

What's nearby

  • Union Trade Center - 15 min walk - 1.3 km
  • Ntarama Church - 17 min walk - 1.5 km
  • Kandt House Museum of Natural History - 2 min drive - 1.9 km
  • Club Rafiki - 3 min drive - 1.9 km
  • Kigali Convention Centre - 7 min drive - 5.3 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 27 min drive

Restaurants

  • ‪Choose Kigali Fine Dining - ‬4 min drive
  • ‪Macoco (Madja’s Coffee Corner) - ‬14 min walk
  • ‪Abou Tamu-Tamu - ‬15 min walk
  • ‪Hotel des Milles Collines - ‬15 min walk
  • ‪Kigali Pan-African Kitchen - ‬12 min walk

About this property

Kigali Serena Hotel

Luxury hotel connected to the convention centre
You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Kigali Serena Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a deep-tissue massage or a facial. The on-site restaurant, The Milima Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Babysitting (surcharge), luggage storage and wedding services
Room features
All 148 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 42-inch TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

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Radisson Blu Hotel & Convention Centre, Kigali
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 187 reviews
The price is €170
includes taxes & fees
5 Dec - 6 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Milima Restaurant
  • The Sokoni Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RWF 150.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: RWF 35 per person (one-way)
  • Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: RWF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number A505/06
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kigali
Hotel Kigali Serena
Hotel Serena Kigali
Kigali Hotel
Kigali Hotel Serena
Kigali Serena
Kigali Serena Hotel
Serena Hotel Kigali
Serena Kigali
Serena Kigali Hotel
Kigali Serena Hotel Hotel
Kigali Serena Hotel Kigali
Kigali Serena Hotel Hotel Kigali

Frequently asked questions

Does Kigali Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kigali Serena Hotel?

As of 28 Nov 2025, prices found for a 1-night stay for 2 adults at Kigali Serena Hotel on 2 Dec 2025 start from €194.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kigali Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kigali Serena Hotel?

Self-parking is free at this property.

What time is check-in at Kigali Serena Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Kigali Serena Hotel?

Checkout is at 11 AM.

Does Kigali Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 35 per person applies.

Where is Kigali Serena Hotel located?

Located in the heart of Kigali, this luxury hotel is within 1 mile (2 km) of Union Trade Center, Ntarama Church and Kandt House Museum of Natural History. Club Rafiki and Ryi'nyamirambo Market are also within 2 miles (3 km).

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