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The Retreat

5.0 star property
Luxury hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for The Retreat

Meeting facility
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Property grounds
Interior detail
International cuisine
In the heart of a shopping district, The Retreat offers a serene oasis with an outdoor pool and sun-kissed terrace. Enjoy archery on site or indulge in aromatherapy at the spa, then unwind with dinner at Fusion Restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Room service
The current price is €455
includes taxes & fees
3 Sept - 4 Sept
Couples treatment room(s), sauna, aromatherapy, hot stone massages

Spa

The on-site spa has 3 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, in-room massages, and prenatal massages. Types of treatments available include aromatherapy, body scrubs, facials, and manicures/pedicures. Other on-site facilities include a sauna and a hot tub.

Couples treatment room(s), sauna, aromatherapy, hot stone massages

Room options

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Terrace/patio

Superior Room

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Garden
Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Connecting rooms available
LED TV
  • 120 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Kigali, The Retreat is in the city centre. Kigali Golf Club and Fazenda Sengha Recreation Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nyandungu Urban Wetland Eco Tourism Park and Umusambi Village. Looking to enjoy an event or a game while in town? See what's happening at Nyamirambo Stadium or Stade Amahoro. Explore all the area has to offer with ecotours, hiking/biking trails and ziplining.
Visit our Kigali travel guideOpens in a new window
Map
No 5, KN 29 Street, Kigali, Nyarugenge

What's nearby

  • Kigali Genocide Memorial Centre - 4 min drive - 3.8 km
  • Kigali Heights - 5 min drive - 3.4 km
  • University of Kigali - 5 min drive - 3.4 km
  • Kigali Convention Centre - 5 min drive - 3.8 km
  • Nyamirambo Stadium - 6 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬6 min walk
  • ‪Preet Fast Food - ‬11 min walk
  • ‪The House of Mandi - ‬13 min walk
  • ‪Quick Bites - ‬10 min walk
  • ‪Executive Lounge - ‬15 min walk

About this property

The Retreat

Luxury hotel in a shopping district
Consider a stay at The Retreat and take advantage of free cooked-to-order breakfast, a poolside bar and a terrace. Active travellers can enjoy archery at this hotel. Indulge in aromatherapy, a sports massage and a body scrub at the on-site spa. The on-site international cuisine fine-dining restaurant, Fusion Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an art gallery on-site and a garden.
Other perks at this hotel include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a front desk safe and 2 meeting rooms
  • Massage treatment rooms, luggage storage and concierge services
Room features
All guest rooms are individually decorated, and feature comforts, such as 24-hour room service and private pools, in addition to thoughtful touches, such as premium bedding and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Rainfall showers, bidets and shower/bath combinations
  • 65-inch LED TVs with satellite channels
  • Furnished balconies or patios, wardrobes/cupboards and highchairs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Fusion Restaurant
  • Heaven Restaurant

Things to do

  • Archery
  • Art gallery
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 646 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 500.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 45.00 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Retreat Hotel Kigali
Retreat Kigali
The Retreat Hotel
The Retreat Kigali
The Retreat Hotel Kigali

Frequently asked questions

Does The Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at The Retreat?

As of 30 Aug 2025, prices found for a 1-night stay for 2 adults at The Retreat on 3 Sept 2025 start from €455.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Retreat?

Self-parking is free at this property.

What time is check-in at The Retreat?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Retreat?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Does The Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45.00 per vehicle applies.

Where is The Retreat located?

Located in the heart of Kigali, this luxury hotel is within 1 mile (2 km) of Union Trade Center, Ntarama Church and Kandt House Museum of Natural History. Club Rafiki and Gikondo Market are also within 3 miles (5 km).

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The Retreat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Onaseremi

Stayed 6 nights in Nov 2024

8/10 Good

Aba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

3 star food, 4 star place at 5 star prices

First off, The Retreat is incredibly overpriced. Border line rip off. The food is below average and so expensive - not worth it at all. At the prices being charged for accommodation, it should be full board - to pay such exorbitant prices for lunch and dinner is a real cheek. The actual accommodation was very decent, the pool area is really nice and so is the gym and yoga studio. Overall it wasn't a bad stay but we would not return purely based on price and quality of food.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 5 nights in Aug 2018