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Reviews of Kilcoy Gardens Motel

3 out of 5
Kilcoy Gardens Motel
62 Hope St, Kilcoy, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 87 reviews" "
Rating 8 - Good. 30 out of 87 reviews" "
Rating 6 - Okay. 12 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Travelled with partner
Very old rooms which is fine, but need carpets cleaned and bathrooms had a lot of mould on the ceiling and grout. Not sure that the blankets are switched out and cleaned in between guests. 3 stars is being kind. Walking distance to the town centre.
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Disliked: Cleanliness, amenities
They call it the garden motel. But don’t expect to see any nice gardens. Very untidy outside. Bit outside the town but u can book a courtesy bus from the pub.
Stayed 1 night in Feb 2024

8/10 Good

Tyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room itself was great bed was comfy, and everything worked well. The reception office on arrival has funky curry smell which was off putting, but the staff was kind and easy checkin process.
Stayed 1 night in Feb 2024

8/10 Good

William, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Comfortable bed. Clean.
Stayed 2 nights in Feb 2024

6/10 Okay

Vikki

Disliked: Property conditions & facilities
Country Motel
Not very well maintained - old furniture and BBQ at back of motel, gardens and lawns a bit over grown BUT the room was clean and comfortable and the bed was great - inside was what I would expect of a country motel. Handy to park and servo and an easy night stop over.
Stayed 1 night in Dec 2023

10/10 Excellent

Janette

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Serves the purpose as a comfortable roof over our heads. Not like it used to be. Cheap shower nozzles in most rooms need fixing &/or replacing as they blow water everywhere. No spare rolls of toilet paper provided. New management no longer provide Netflix. Is always reasonably clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Mickael

Stayed 2 nights in Oct 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was clean and quiet even though near main rd. The staff were lovely and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Leah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Elva

Travelled with family and small children
No security light on walkway outside room.
Stayed 2 nights in May 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts lovely and helpful. Clean and comfortable.
Stayed 1 night in Apr 2023

8/10 Good

Tania

Stayed 1 night in Apr 2023

8/10 Good

Debra

Stayed 1 night in Mar 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2023

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in Mar 2023

10/10 Excellent

Hailee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in Mar 2023

10/10 Excellent

sharron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was all good as usual thank you
Stayed 1 night in Mar 2023

8/10 Good

Ann

Stayed 2 nights in Feb 2023

10/10 Excellent

Sharon

Stayed 1 night in Jan 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in lady was very pleasant, co-operative and helpful. Large units, really really easy parking.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff close to the bakery 😋

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a peaceful, restful environment. Clean rooms and accommodating staff and management. Priced affordably as well.
Response from Bruce on 8 Nov 2022
Thank you.We look forward to you visiting again sometime.

8/10 Good

rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
well located clean and comfortable
Response from Bruce on 2 Nov 2022
Thank you

8/10 Good

DIANNE

Stayed 1 night in Oct 2022
Response from Bruce on 23 Oct 2022
Thank you

8/10 Good

Maryann

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person on the desk was very helpful as I booked in on line and did the wrong date.
Stayed 1 night in Sep 2022
Response from Bruce on 2 Oct 2022
Pleasure to sort a room for you. Glad you enjoyed your stay.

8/10 Good

Emma

Liked: Staff & service
Disliked: Amenities
Mould in bathroom and room smelled musty
Stayed 1 night in Sep 2022

10/10 Excellent

Elysha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculately cleaned. Everything worked and was presented with a simple elegance. Undercover parking which fit my ute on without me having to remove my recovery boards. Lady at reception was just lovely. Would happily recommend
Stayed 1 night in Sep 2022
Response from Bruce on 15 Sept 2022
Thank you for your very kind review and comments. Lovely to know we are providing good service.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2022
Response from Bruce on 12 Sept 2022
Sorry you experienced problems with your stay. If you can please contact to advise why we received a low score this will help us improve.

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2022
Response from Bruce on 25 Aug 2022
Thank you

10/10 Excellent

Melinda

Stayed 1 night in Jul 2022
Response from Brucce on 25 Jul 2022
Thank you very much for your kind review. We are thrilled.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Bruce on 19 Jul 2022
thanks

6/10 Okay

BERYL

Travelled with partner
Disliked: Amenities
Ok
Stayed 1 night in Jun 2022
Response from Bruce on 21 Jun 2022
Thank you for your revie

8/10 Good

KAYLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome, efficient check-in, clean and comfortable accommodation. Very quiet
Stayed 1 night in May 2022
Response from Bruce on 11 May 2022
Thank you. Very pleased you were comfortable

10/10 Excellent

Tim, Toowoomba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean motel and very friendly staff
Stayed 1 night in Apr 2022
Response from Bruce on 11 May 2022
Thank you. Very pleased you were comfortable

6/10 Okay

Verified traveller

Liked: Staff & service
There was a mustiness to the room. Needs a little updating.
Stayed 1 night in Apr 2022
Response from Bruce on 8 Apr 2022
Unfortunately being an anonymous review we can't see which room you stayed in to correct the problem. However, we thankyou for your comments.

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable prices, clean, friendly staff
Stayed 2 nights in Mar 2022
Response from Bruce on 22 Mar 2022
Thank you for your kind review. Always nice to have positive feedback.

10/10 Excellent

Leena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights to visit a local festival. Comfortable bed and lovely quiet area. Walked to bakery, local shops and information centre. Will stay again :)
Stayed 2 nights in Mar 2022
Response from Bruce on 22 Mar 2022
Thanks for your lovely review. Hope to see you again soon.

8/10 Good

Lowell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Easy access
Stayed 1 night in Mar 2022
Response from Bruce on 22 Mar 2022
Thanks for your positive review. Appreciate the feedback

10/10 Excellent

Allan, Nanango

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Previously stayed here, reception is friendly and a discoutlnt certainty helped. Highly recommended.
Stayed 1 night in Jan 2022
Response from Bruce on 26 Jan 2022
Thank you for the lovely review. We appreciate the positive feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value, check-in was easy. Nice spot just off the main road, noise was not noticed.
Stayed 1 night in Dec 2021
Response from Bruce on 12 Jan 2022
Thank you for your kind review.

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
From check in to check out all was satisfactory. Just a couple of small things. The car park was a little tight/narrow for a Tarago. And the single bed was unstable on the castors. Not good for someone with a broken foot when the bed moves too easily.
Stayed 1 night in Dec 2021
Response from Bruce on 12 Jan 2022
Thank you for your positive review and comments for us to follow up.

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and accommodating. Rooms were clean & beds were comfortable.
Stayed 1 night in Nov 2021
Response from Bruce on 6 Dec 2021
Thank you for your kind comments

6/10 Okay

Phillip

Liked: Room comfort
Quaint & Tired.
A little motel beside a major highway, I was expecting some road noise, I was'nt disappointed. Although a nice size room, it is very dated & tired. Bed was comfortable. But, most things needed cleaning, repair or painting.
Stayed 2 nights in Oct 2021
Response from Bruce on 5 Nov 2021
Thanks

6/10 Okay

Edwin

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was no information about anything in the room.
Stayed 1 night in Sep 2021
Response from Bruce on 1 Oct 2021
New compendiums are being printed