Holiday Homes in Kiln

"Great place to stay."

"Clean room, food not good, swim up bar and wine bar service bad, "

"Absolute worst hotel I have ever stayed at. Ordered a pizza and a frie. Waited one hour and still no pizza or fry. After being told initially the pizza would take 20 minutes. After 40 minutes we inquired. After a hour still no food. Asked for manager. She apologized and said can refund our money but we wouldn’t see it on credit card for a day or two. Didn’t offer to make this right just refunded our credit card. We left furious and hungry.we got to our room and turned on the TV which said “ no signal”. Parr for the course. My wife was so angry about the Celebrity Grill she called for management. They actually had the pizza and fries delivered to our room within 15 minutes by the same manager who did nothing for us. This should have been done initially upon our complaint. Also check-in was quite lengthy time waiting. "

"GREAT staff. It was a quick solo trip. Never stay at a casino alone but I definitely got more than I bargained for. Military Monday was a good addition also. Thanks to the kind ladies at the front desk. I AM NOT A BOT LOL. Enjoy yourself if ya go! 🙏"

"The staff was not receptive at all when I asked for coffee. They acted like we were putting them out. Not a good experience did not stay the second night checked out early. They said they would refund us the money through Hotels.com And Hotels.com would have to refund us our part."

"Room smelled of insecticide. "

"David at the Front desk is amazing he makes your stay the best! The rooms are very clean and I’ve loved every stay here while working near the area!!"

"Room was very nice. Staff accomodating"

"The room had gnats for days. We and the air conditioning did not blow cold. I had to request another room. Immediately after I requested the room. I was given another one. However, the air conditioning did not blow cold air and did not stay on for long. Due to the complaint from the gnats and given another room I just dealt with the air conditioner. I will not revisit and would not recommend anyone to this property."