Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Westwood Inn & Suites

2.5 out of 5
Westwood Inn & Suites
200 West Kiote, Kimball, SD

Reviews

7.0

Good

Rating 10 - Excellent. 74 out of 366 reviews" "
Rating 8 - Good. 134 out of 366 reviews" "
Rating 6 - Okay. 76 out of 366 reviews" "
Rating 4 - Poor. 44 out of 366 reviews" "
Rating 2 - Terrible. 38 out of 366 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ken

Disliked: Staff & service
Not what I expected.
Stayed 1 night in May 2024

10/10 Excellent

Shailesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well, restful night.
Stayed 1 night in Apr 2024

4/10 Poor

Sonny

Travelled with family
Disliked: Amenities
There was a used toilet paper roll in the bathroom upon arrival, unchanged from previous user. The bathroom/shower were not very clean. TV didn’t work well. Lobby smelled odd and there was some water damage on property with fans/towels.
Stayed 1 night in Mar 2024

10/10 Excellent

Darrell

Travelled with pets
Liked: Cleanliness, property conditions & facilities
No breakfast of any kind. Pet charge after I already paid for the room
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Why we were disappointed
No pillowcases on the bed pillows. Attendant told us the shams were the pillowcases & refused to give up an actual pillowcase. No breakfast items either.
Stayed 1 night in Oct 2023

4/10 Poor

Jeanne

Travelled with group
Disliked: Staff & service, room comfort
The front desk clerk was rude. The beds looked dirty and they were not super comfy. Shower was leaking.
Stayed 1 night in Oct 2023

10/10 Excellent

Kateryna

Stayed 1 night in Sep 2023

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location right off I-90. Rooms clean, quiet and beds were comfortable. Friendly front desk person with in room coffee. Restaurant just across the parking lot with good breakfast and convenient gas station.
Stayed 1 night in Sep 2023

2/10 Terrible

Devon

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST hotel stay ever. Property is disgusting and the owner is rude, unaccommodating, and cheats customers.

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor in the bathroom had dirt around the edges and the curtains were ripped and let light through. The whole place smells like beans. The staff hung out in the lobby and talked all night.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, great stay
Stayed 1 night in Sep 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly accommodating owner, very clean, comfortable bed slept well... give this place your business.
Stayed 1 night in Sep 2023

8/10 Good

George

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Jeremiah

Disliked: Room comfort
Night in Kimbal
I got in quite late and the hotel was cheap. The “receptionist” was wearing a white cotton vest, dressed in shorts, some flip flop things and he was eating and coughing. Didn’t inspire confidence. In the room there were decorative pillows but no actual pillows. I used a t-shirt and pulled it over the decorative pillow.
Stayed 1 night in Sep 2023

8/10 Good

Beth

Liked: Staff & service, property conditions & facilities, room comfort
quick no frills stop
Ok for a quick stop between airport and the Badlands.
Stayed 1 night in Sep 2023

8/10 Good

AUSTIN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay
was a nice stay, clean and accommodating especially given the price. The only complaint I really have is that the front desk attendant made it a point to say on every interaction that the room rates were lowered to allow a larger tip for the cleaning staff, and to please tip more. My family always leaves something for them as it is, I really don't need to be "guilted" into giving more money. I'd just soon rather pay the slightly higher fee knowing the cleaners are going to make more on every room, not being so dependant on tips!
Stayed 1 night in Sep 2023

10/10 Excellent

Perry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stay
Stayed 1 night in Sep 2023

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Vernon

Liked: Cleanliness, staff & service
The facilities were clean, comfortable, and reasonable for the price. As a family-owned property, I could tell they were doing all they could to provide a good service. The only thing I would change is to have room darkening curtains instead of sheer.
Stayed 1 night in Aug 2023

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the no key, door code. What a great idea. Checkin in advance by phone was super, too. But the wonderful recliner and the nice soap dispenser in the shower were just perfect. A very welcoming, pretty and well appointed room. Recommended.
Stayed 1 night in Aug 2023

2/10 Terrible

Nic

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Scam Company
Stayed 1 night in Jul 2023

2/10 Terrible

Pamela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is run down and outdated as well as over priced. Our door lock was broken and the plumbing needed work.
Stayed 1 night in Jul 2023

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Book in advance, they fill quickly.
Stayed 1 night in Aug 2023

8/10 Good

Dennis

Travelled with partner
Liked: Staff & service, property conditions & facilities
Convenient to interstate highway. Staff extra friendly n helpful. Could use beautification.
Stayed 1 night in Jul 2023

4/10 Poor

Marvin

Disliked: Cleanliness, property conditions & facilities
The lamp shades were in tatters and mold in the picture frame above the bed. Broken handle on the recliner. Old carpet
Stayed 1 night in Jul 2023

8/10 Good

MARK

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

George

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really clean and the staff/owner was very friendly. Great place to stop. You cant beat the price. There was no breakfast but they did have coffee.
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super quick. Room very clean. Parking easy and safe. Bed very comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve never met a more friendly staff, so kind!
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nive convenient location for travel on hwy 90
Stayed 1 night in Jul 2023

4/10 Poor

Daryl, Gardner

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not sure what the issue was with the a/c not working throughout the building but it was uncomfortable. Luckily the room a/c worked. The bed was old and hard as a rock which was uncomfortable. Only stayed one night and expected breakfast that morning, but none was to be had. Will not stay at this place again.
Stayed 1 night in Jun 2023

8/10 Good

Darren

Barely ok for the cost
Stayed 1 night in Jul 2023

2/10 Terrible

William

Disliked: Staff & service
Bad night of sleep
I reserved my room and upon my arrival the hotel informed me they were overbooked and no rooms were available amd that they could not honor my reservation. There were no other hotels in the area so I was forced to sleep in my car
Stayed 1 night in Jun 2023

2/10 Terrible

Grant

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Toilet seat was cracked, soap from last guest was still in shower and carpet was not vacuumed. Overall the hotel needs some TLC and attention to detail but priced as an economy stay so was about what I expected.
Stayed 2 nights in May 2023

2/10 Terrible

Vijay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely horrible, unclean, horrible service. Expedia should not have this property as choice.
Stayed 1 night in May 2023

4/10 Poor

Derek

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was not very clean in the room. The throw pillows on the bed were visibly dirty. No pillow cases for the actual pillows for the bed. No tv remote.
Stayed 1 night in May 2023

6/10 Okay

Linda

Stayed 1 night in Apr 2023

2/10 Terrible

Genavieve

Stayed 1 night in Feb 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a needed stay during a very long trip. I enjoyed the vacancy and availability.
Stayed 1 night in Jan 2023

10/10 Excellent

Darrell

Stayed 1 night in Jan 2023

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Regina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was ok for the pric
Stayed 1 night in Sep 2022

8/10 Good

Jane

Business traveller
Liked: Staff & service, property conditions & facilities
The parking lot needs lots of repair. The air conditioner unit was very dusty. Door to the parking lot made a bang every time someone came in or out. Location was great. No breakfast.
Stayed 1 night in Sep 2022

6/10 Okay

Rachel

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022