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Grand Hotel Excelsior Port Royal

3.5 star property
Island living comes alive at this beachfront retreat where guests dine with ocean views, cool off in the pool, and get personalized exploration advice from staff

Choose dates to view prices

Near Fort Charles, Grand Hotel Excelsior Port Royal welcomes travelers with a complimentary breakfast buffet and daily manager's reception. Guests can savor meals at Red Jack on the beach, relax poolside, or join fishing excursions and boat tours organized on the property.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

Connecting Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Family Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Renovated in 2014
Blackout curtains
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Bond Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Superior King

Connecting Superior King | Bathroom

Connecting Superior King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
2 bedrooms
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
2 bedrooms
  • 47 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

In-room safe, individually decorated, individually furnished, desk

Deluxe King Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Ceiling fan
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located on the waterfront, Grand Hotel Excelsior Port Royal is in Port Royal, a neighbourhood in Kingston with good airport proximity. Fort Charles and National Gallery of Jamaica are cultural highlights of the area. Jamaica Conference Center and African-Caribbean Heritage Centre are two other places to visit that come recommended.
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Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • Old Gaol House - 4 min walk - 0.4 km
  • Old Naval Hospital - 5 min walk - 0.5 km
  • St Peter’s Church - 6 min walk - 0.5 km
  • Fort Charles - 10 min walk - 0.9 km
  • Jamaica Conference Center - 27 min drive - 27.5 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 10 min drive

Restaurants

  • ‪Jav-nick Restaurant - ‬38 min drive
  • ‪Jolly's Seafood Restaurant - ‬38 min drive
  • ‪Ken's Wildflower Bar and lounge - ‬39 min drive
  • ‪Captains Bakery - ‬36 min drive
  • ‪Acropolis Gaming & Entertainment Centre - ‬39 min drive

About this property

Grand Hotel Excelsior Port Royal

Hotel near Fort Charles
Located close to National Gallery of Jamaica and African-Caribbean Heritage Centre, Grand Hotel Excelsior Port Royal provides a free breakfast buffet, a free daily manager's reception and a terrace. The on-site restaurant, Red Jack, offers breakfast, brunch, lunch, dinner and a beachfront location. Enjoy on-site activities, such as fishing and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A round-trip airport shuttle (surcharge), express check-out and concierge services
  • Tour/ticket information, newspapers in the reception and smoke-free property
  • A banquet hall and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 60 individually furnished rooms have comforts such as air conditioning, as well as amenities such as free WiFi and desk chairs.
Other amenities include:
  • Free toiletries and hairdryers
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, travel cots and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1950
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (return)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Grand Hotel Excelsior Port Royal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Excelsior Port Royal?

Checkout is at 11:30 AM.

Does Grand Hotel Excelsior Port Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Where is Grand Hotel Excelsior Port Royal located?

Located in Port Royal, this hotel is 0.5 mi (0.7 km) from Fort Charles, and within 16 mi (25 km) of Jamaica Conference Center and National Gallery of Jamaica. African-Caribbean Heritage Centre and Coke Memorial Hall are also within 16 mi (25 km).

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Reviews

Grand Hotel Excelsior Port Royal Reviews

6.6

7.0

Cleanliness

6.4

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 192 out of 901 reviews
Rating 8 - Good. 223 out of 901 reviews
Rating 6 - Okay. 221 out of 901 reviews
Rating 4 - Poor. 116 out of 901 reviews
Rating 2 - Terrible. 149 out of 901 reviews

Reviews

6/10 Okay

David

Somewhat
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Liked: Staff & service
Some of the units are rundown and we had to change room due to the shower being flooded
Stayed 5 nights in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Breathtaking views and fabulously tranquil seems hardly possible its so close the Kingston town and the airport. Fabulously spacious and beautifully decorated room. Staff were very helpful & accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Always the kindest staff and greatest view. Rooms are spotless with comfortable beds and cold AC!
Stayed 1 night in Nov 2025

8/10 Good

Venessa

The room was good and the service as well.
Stayed 3 nights in Nov 2025

8/10 Good

Klaus

Liked: Cleanliness, amenities, property conditions & facilities
Schwierig zu erreichen. Da wegzukommen kann bis zu 40$ kosten. Die Anlage selbst ist schön
Stayed 5 nights in Nov 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridiculous menu the most embarrassing place to call hotel, this place has lost its value, no fresh towels every night after getting in off the road have to go front desk and beg for towels n wash cloth, and u better not have an appetite as there breakfast is a disgrace with no effort to feed you, this my last time staying here, not sure if it's new management but i can tell you we definitely wont be going back ever it was very disgusting
Stayed 4 nights in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, restaurant was outstanding - I got snapper Escovitch and shrimp martini. The view is unbeatable in Port Royale. Very calm atmosphere and they will arrange pickup for airport 24/7.
Stayed 1 night in Nov 2025

10/10 Excellent

shena

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 3 nights in Nov 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great for my type of vacation. Everything I needed was in walking distance of the hotel. Only thing wrong was that the tv didn't work but it didn't diminish from my comfort. I will be back 😄
Stayed 4 nights in Oct 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%
Stayed 2 nights in Aug 2025

2/10 Terrible

Carole

Disliked: Cleanliness, property conditions & facilities, room comfort
There was no hot water to shower and no hand soap for bathroom use. Toilet paper holder poorly adapted and fell out of the ends, so that the toilet paper fell into the garbage can. Loud live entertainment heard all the way in the room while prepping for a night of sleep. Quite a few mosquitos...in and out of the room. Complimentary breakfast was not good at all. TV channels were snowy... had to watch ad interrupted bits on youtube. Would definitely not return. Hotel has potential but needs a lot of TLC
Stayed 1 night in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1 nighter very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Excelente hotel en port royal. Atención de primera, personal amable, habitaciones limpias y vista hermosa. Ideal para descansar y disfrutar. ¡Muy recomendado!.
Stayed 1 night in Aug 2025

8/10 Good

Rashauna

Decent stay
Stayed 1 night in Aug 2025

6/10 Okay

stacey

Liked: Cleanliness, property conditions & facilities
Front desk staff were very welcoming. Bar/restaurant staff could use a little work. Not attentive customer service lacking
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 1 nighter that went well. No problems or issues.
Stayed 1 night in Aug 2025

6/10 Okay

Ladislaus

Location and quiet but room could use some updating.
Stayed 2 nights in Aug 2025

6/10 Okay

Keisha

Disliked: Cleanliness

Don't waste your time

Nothing to do at this hotel smh and the food was not that good
Stayed 2 nights in Aug 2025

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my time at the hotel and Remi makes the best drinks
Stayed 2 nights in Aug 2025

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from this place! I’ve stayed in backpackers to luxury hotels all over the world and I reckon this place is across the board the worst! Where to start…..on check in… TV didn’t work, safe didn’t work, no wi-fi. After numerous complaints to staff that couldn’t care less. They came to my room and fixed nothing! This place is falling apart. It’s like an abandoned resort. No one is here! They told me I’d have to wait till tomorrow to change rooms. The next morning I finally “lost it” and abused the staff in front of people checking in. Finally they started organising my new room but still had to wait till 3 pm! 24 hours to get a new room which wasn’t much better. The restaurant was terrible. The first three items on the menu I tried to order they didn’t have! Had to go with a horrible beef burger. Actually sitting outside on the waterfront was pretty nice. However after an hour and multiple requests to the waiter I finally got my change for the meal. I was assuming he was hoping I would forget. Every staff member in this place doesn’t care. Service apart from a couple of people was pathetic. Breakfast was supposed to be 7.30 am. About 8.20 they started getting organised. This place is so bad it’s actually funny! The aircon in the room was like a jet taking off every time it kicked in. The area around here is just a dump. There is nothing here apart from basically a shanty town. I could write pages about this “resort”. Stay away!!!
Stayed 3 nights in Jul 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for early airport departure or late arrival. Simple accommodation recover for the next leg.
Stayed 1 night in Jul 2025

6/10 Okay

Donnett

Disliked: Staff & service, property conditions & facilities
We stayed 2 nights to be close and convenient to the airport for departure. The "salt water" pool was very cloudy and unkept which was disappointing. Also there was construction on the property which was very noisy.
Stayed 2 nights in Apr 2025