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"As with mist businesses they are made by the staff. The staff at the hotel were wonderful and the food was fabulous. The hotel will be at the top of my list the next time I stay in the area."

"Staff were nice"

"Staff great room very spacious and spotless spa utilities fabulous will book to stay again overall we had an excellent stay"

"Good size room, very friendly staff."

"Really nice place for a wee mini break very clean and comfy bed and very courteous staff A lovely comfortable bar that serves food too A lovely place to stay 👍"

"The room was basic but very comfortable and warm as the weather outside was freexing.The breakfast was great plenty hot and cold selection.The staff and the facilities were excellent."

"We absolutely loved our stay at The Crossing B&B. After a nightmare experience at another nearby property that we left early, arriving here felt instantly warm, welcoming, and genuinely comforting — even without a traditional reception or on-site staff. The self check-in was seamless, and we loved the charm of the individually named rooms. The cozy sitting room was perfect for relaxing, and the location is excellent: directly across from the ScotRail station and a short walk to High Street restaurants and the Duke of Gordon Hotel pub. We stayed in a dog-friendly ground-floor room with a private outdoor entrance overlooking the Gynack Burn, a tributary of the River Spey. Thoughtful touches really stood out: triple-chocolate cookies for us, and treats, waste bags, and extra towels for our dog. The room was spacious and well equipped, with a wardrobe, luggage rack, and desk. We loved the Highland Soap Company products and the lemongrass and ginger scent throughout the common areas. The shower had the hottest water we experienced in the Cairngorms, and the bed was incredibly comfortable. When we needed help with the radiator and towel warmer, it was resolved immediately. Overall, The Crossing exceeded our expectations and was a highlight of our time in Kingussie — we’d happily return and highly recommend it."

"Very good"

"Only downfall was its card only payments for everything nowhere in hotel accepts cash. "