Kirspenich Hotels

"Nobody clean the room I stay three night, and nobody changed towel the soap in the shower finish and nobody care the menu downstairs in the lobby was very poor "

"Reception personnel was fantastic!! About the breakfast can only say that alit of things where missing and no one was filling them…"

"Restroom was very dirty with stains under toilet seat and mold along bottom of shower curtain. The shower drain was clogged so we were not able to take a shower. I spoke to the front desk attendant about the drain. She was cordial however she was not able to do anything besides send management a message since it was past 9pm. It was 9:10 to be exact. Management never showed up or called us. We left the following morning at 9am without any word from management. I will never stay here again and they should not be allowed to advertise on Expedia. "

"Staff are so friendly and helpful, breakfast included in the price of the stay and is excellent. Cheap supermarket right next door, 5 minutes walk from the train and bus to Phantasialand right across the road (only runs once an hour though). Overall excellent hotel"

" Beautyfull rooms"

"Great location, close to the old town. Near to some great resturants. Staff we really friendly and couldn't help us enough. Great parking nearby under the opera house that was really cheap for the one night we stayed."

"Pet friendly, room was clean."

"Breakfast was amazing and the hotel had interesting restaurants and piano bar, The only issue was the temperature of our bedroom that could not be controlled. It was often too hot."

"Das Hotel hat uns sehr positiv überrascht. Man bezahlt etwas mehr als anderswo, bekommt allerdings auch etwas dafür. Unser Zimmer mit Blick auf den Rhein hat uns sehr gut gefallen, es war sehr gut ausgestattet, sehr sauber und auch ruhig, wenn nicht gerade auf dem Flur von anderen Gästen die Türen laut geknallt werden. Im Hotel wurden gerade Zimmer in einem anderen Flur renoviert, das hat nicht gestört. (Vor dem Fahrstuhl lag diverses Baumaterial herum.) Das Schwimmbecken hat uns sehr gut gefallen, es war ausreichend groß und es gab genügend Liegen dort. Am Frühstücksbuffet hatten wir wirklich überhaupt nichts auszusetzen, es war sehr reichhaltig und sehr vielfältig. Beim Frühstück und auch sonst immer war das Personal immer sehr freundlich und hilfsbereit. Wir kommen sehr gerne wieder."