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"It was raining heavily the day we checked in, so it made us cancel a lot of our plans causing us to arrive a lot earlier than our check in time. We had just planned on asking to store our luggage while we wait for the check in time. The front desk was so kind, and the cleaning staff were so efficient that our room was ready early, and they let us check in early. It was so nice to get out of our wet clothes and take a warm bath. We thank the staff for their hospitality. Also, the hotel is gorgeous and meticulously maintained. If I am ever in the area again, I will be sure to book another stay. "

"We stayed at this hotel to go to Omagari Fireworks next day. There is a one man train running between Kitakami to Yokote where is about 20 min train ride to Omagari.The train station was next to the hotel that was perfect for the early train ride. All Staff were very kind,?friendly and helpful. Restaurants are within walkable distance and one place the staff recommended was "

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"

"Lovely hotel, excellent staff, great dinner and breakfast. I love the onsen experience. We stayed multiple nights so we can try all the baths. There is a walking path along the lake. We took the hotel shuttle bus to Morioka to explore and took the local bus back. Very convenient and easy to navigate. "

"Very good value "

"Great management."

"Shikitei is a favourite of mine. Traditional service and ryokan experience. Everyone makes sure your stay is always excellent and once again I thank everyone at Shikitei for yet another wonderful stay"

"highly recommend"

"Very convenient to the train station and courtesy bus to the ski resort. Basic clean tidy nice staff good breakfast nothing flashy about the Comfort inn but it feels friendly and relaxed I liked staying there."