Sentido alpenhotel Kaiserfels, near Kitzbueheler Peak, offers a peaceful mountain escape. Enjoy skiing, 18-hole golf, or aromatherapy at Beauty Vital spa. The property features an indoor pool, health club, and free WiFi in all rooms.
Located in Sankt Johann in Tirol, alpenhotel Kaiserfels is near a train station and in the mountains. Fieberbrunn Cable Car is a notable landmark, and some of the area's activities can be experienced at Hahnenkamm Cable Car and Kitzbueheler Horn Ski Area. Kitzbueheler Peak is another place to visit that comes recommended. Enjoy the great outdoors with rock climbing, hiking/biking trails and horse riding, or hop on a segway for hire nearby and explore all the area has to offer. Visit our Sankt Johann in Tirol travel guide
Winkelschattseite 6b, Sankt Johann in Tirol, Tirol, 6380
What's nearby
Mountain Cart
14 min walk - 1.2 km
St. Johanner Bergbahnen
4 min drive - 2.1 km
Panorama Badewelt
4 min drive - 2.5 km
Jodlalm Ski Lift
8 min drive - 2.8 km
Jodlalmbahn
8 min drive - 2.8 km
Getting around
St. Johann in Tirol Station
19 min walk
Salzburg (SZG-W.A. Mozart)
71 min drive
Restaurants
Ristorante Pizzeria La Rustica
4 min drive
Sporthotel Austria
5 min drive
Max Pub
5 min drive
Le Bastian
3 min drive
Kitzbüh‘ler Kebap Haus
5 min drive
About this property
alpenhotel Kaiserfels
Upscale family-friendly hotel near Fieberbrunn Cable Car
Located close to Kitzbueheler Peak, alpenhotel Kaiserfels provides a free breakfast buffet, a terrace and a playground. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and downhill skiing. Treat yourself to a massage, aromatherapy or a facial at Beauty Vital, the on-site spa. The on-site restaurant, Kaiserfels, offers breakfast, dinner and al fresco dining. Enjoy the health club, as well as activities, such as snowboarding, skydiving and kayaking. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
You'll also find perks such as:
An indoor pool, along with sunloungers
Free self-parking
Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
A lift, tour/ticket information and smoke-free property
Room features
All 130 rooms have comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with baths or showers and hairdryers
80-cm flat-screen TVs with cable channels
Balconies or patios, wardrobes/cupboards and heating
Awards and affiliations
Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7 AM to 10 AM
2 bars/lounges
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Kaiserfels
Things to do
Arcade/game room
Archery
Bicycle rentals
Cross-country skiing
Downhill skiing
Free children's club
Full-service spa
Health club
Helicopter/aeroplane tours
Ice skating
Indoor pool
Kayaking
Mountain biking
Playground
Rafting
Rowing/canoeing
Sauna
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Ski-in/ski-out access
Skydiving
Sledding
Snow tubing
Snowboarding
Snowshoeing
Steam room
Family friendly
Arcade/game room
Babysitting (surcharge)
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Pool loungers
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Lift (89 centimetre wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
More
2 buildings
5 floors
Built in 2014
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
80-cm flat-screen TV with cable channels
More
Connecting rooms available
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 5 November and 6 December.
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Children under 6 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
lti alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
lti alpenhotel Kaiserfels Hotel
lti alpenhotel Kaiserfels Sankt Johann in Tirol
lti alpenhotel Kaiserfels
lti alpenhotel Kaiserfels
alpenhotel Kaiserfels Hotel
Sentido alpenhotel Kaiserfels
alpenhotel Kaiserfels Sankt Johann in Tirol
alpenhotel Kaiserfels Hotel Sankt Johann in Tirol
Frequently asked questions
Does alpenhotel Kaiserfels have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at alpenhotel Kaiserfels?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at alpenhotel Kaiserfels on 1 Apr 2026 start from €170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is alpenhotel Kaiserfels pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day.
How much is parking at alpenhotel Kaiserfels?
Self-parking is free at this property.
What time is check-in at alpenhotel Kaiserfels?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at alpenhotel Kaiserfels?
Checkout is at 11:00 AM.
Does alpenhotel Kaiserfels provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is alpenhotel Kaiserfels located?
Located in the mountains, this Sankt Johann in Tirol hotel offers ski-in/ski-out access within 12 mi (20 km) of Fieberbrunn Cable Car, Hahnenkamm Cable Car and Kitzbueheler Horn Ski Area. St. Johann in Tirol Station is 19 minutes by foot and Grieswirt Station is 24 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
alpenhotel Kaiserfels Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.4
Location
9.0
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 67 out of 126 reviews
10 - Excellent
67
Rating 8 - Good. 48 out of 126 reviews
8 - Good
48
Rating 6 - Okay. 6 out of 126 reviews
6 - Okay
6
Rating 4 - Poor. 3 out of 126 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 126 reviews
2 - Terrible
2
Reviews
2/10 Terrible
Bahattin Selman
4 Feb 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
The room was very clean, the location was incredible, and the staff were consistently friendly and extremely helpful. Both breakfast and dinner were excellent - plenty of variety, great quality, and meals we genuinely looked forward to each day.
Unfortunately, we weren’t able to enjoy the sauna, pool, or gym facilities, as they closed at 9:00 pm. Given our daily schedule, a later closing time (even 10:00 pm) would have made a big difference.
We would have gladly given this hotel a full five stars; however, the sleeping arrangement was disappointing. The “queen” bed advertised was actually two twin beds pushed together, which created a noticeable and uncomfortable seam down the middle. In addition, the sheets and blankets were also twin-sized, requiring separate bedding for m wife and I. This made it difficult and uncomfortable to sleep together under the same covers.
Overall, a wonderful hotel in many ways, but the bed setup significantly impacted our comfort during the stay.
Das Essen war Weltklasse. Unglaublich große Auswahl an verschiedensten Speisen. Die Zimmer waren sehr sauber und ruhig.
Daniel
Stayed 1 night in Oct 2025
4/10 Poor
Hans Werner
19 Sept 2025
Disliked: Staff & service
Auf der Durchreise für 1 Nacht.
Positiv: Qualität des Speiseangebot war sehr gut, PP zur Genüge vorhanden, Personal freundlich.
Negativ: Check In, umständlich, Wartezeit - bis wir von einem Mitarbeiter einen Tisch zugewiesen erhalten haben - ca. 10 Minuten,
der Waschbecken Wasserhahn (Zimmer 101) Ist soweit blockiert, dass nur eine Volldruckeinstellung möglich ist, ein absolutes Novum für uns war auf der Rechnung die automatische Tip-Verrechnung. Somit war unsere Handtip Abgabe ein Doppe-Tip! Das Check Out Prozedere war eine Zumutung. Wartezeit beinahe 15 Minuten, da sich die einzige Rezeption Angestellte in einer endlosen Diskussion mit anderen Abreisenden (inkl. Sonder Wünschen für Gruppenreservationen verstrickte). Die Person im Hinterraum fand es nicht nötig einen Kurzeinsatz, für einen Kurz Chech Out inkl. Rechnungs Erstellung bei uns zu realisieren. Umso ärgerlicher für uns, da noch eine fünfstündige Autoweiterfahrt bevor stand.
Hier besteht sicher noch Verbesserung Potential.
MfG. H.W. Maier
Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen.
Nära in till byn Sankt Johann, en promenad på ca 15min.
Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Das Hotel ist ruhig am Ortsrand und direkt am Skihang gelegen. Vom Zimmer hatten wir einen herrlichen Blick auf die Berge. Das Personal war sehr nett und freundlich. Das Zimmer war groß und das Bad sauber. Der Wellness/Spa Bereich ist schön groß und bietet viele Möglichkeiten. Sehr schön ist auch der kleine Spielplatz direkt am Hotel. Außerdem gibt es genügend kostenlose Parkplätze direkt vor dem Hotel.
Was uns sehr verwundert hat, ist das Verhalten einiger Hotelgäste. So haben wir nach dem Ein-Checken auf dem Zimmer festgestellt, dass es nur Bademäntel für uns Erwachsene gab, aber keine für die Kinder. Auf unsere Rückfrage, sagte uns das Personal, dass sie kaum noch Kinder-Bademäntel haben, weil die ständig gestohlen werden...
Im Sauna Bereich lag eine benutzte Pampers Windel einfach so auf dem Fussboden.
Obwohl dies nicht erlaubt ist laut Hotel, sind morgens trotzdem Hotelgäste mit Badelatschen zum Frühstück gekommen.
Am zweiten Abend war der Pool quasi nicht benutzbar, weil Kinder von allen Richtungen in den Pool gesprungen sind und die Eltern waren offensichtlich nicht da.
Ein paar Verbesserungsvorschläge:
- Für die Kinder gab es jeden Abend Fischstäbchen mit Pommes oder Nudeln mit Tomaten/Bolognese Sauce. Ein bisschen mehr Abwechslung wäre toll.
- Wir fanden es im Zimmer sehr warm und es gibt keine Möglichkeit, die Temperatur / Klimatisierung im Zimmer zu regeln.
- Wir machen oft in Österreich Urlaub und im Sentido gab es zum ersten Mal kein Abschiedsgeschenk
Insgesamt hat es uns sehr gut gefallen. Es gab eine sehr große Auswahl beim Frühstück und Abendessen. Auch der Wellnessbereich war sauber und wir konnten zwischen verschiedenen Saunen wählen. Punktabzug gibt es leider für die Sauberkeit des Zimmers. Es lagen kleine Glasscherben auf dem Boden, in die meine Begleitung getreten ist. Nachdem wir aber an der Rezeption Bescheid gegeben hatten, wurde unser Zimmer nochmal gereinigt und alles war gut.
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch.
Lovely pool area.
We were half board which I would recommend.
Would return.
We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Det er et fantastisk dejligt sted og kan kun anbefales. Service, mad og renlighed er helt i top.
Skal vi sige noget negativt, er der for varmt i restauranten og baren.
Stedet skal få vores bedste anbefaling