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Reviews of Fairfield Inn & Suites by Marriott Klamath Falls

2.5 out of 5
Fairfield Inn & Suites by Marriott Klamath Falls
460 TIMBERMILL DRIVE, Klamath Falls, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 404 out of 591 reviews" "
Rating 8 - Good. 129 out of 591 reviews" "
Rating 6 - Okay. 33 out of 591 reviews" "
Rating 4 - Poor. 14 out of 591 reviews" "
Rating 2 - Terrible. 11 out of 591 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with partner
Super clean hotel. Good staff, nice breakfast, shower was super nice. Enjoyed our stay
Stayed 1 night in May 2024
Response from Dan T on 6 May 2024
Kim Thank you for the review and kind words. We hope to see you again soon.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was well maintained and well lit. everything was new. rooms were clean and neat. will definitely recommend to friends and family.
Stayed 1 night in Apr 2024
Response from Dan T on 22 Apr 2024
Thanks for staying with us. We appreciate the review and look forward to seeing you next time.

10/10 Excellent

Ricardo, Pico Rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake had a strong smell
Stayed 3 nights in Apr 2024
Response from Dan T on 22 Apr 2024
Ricardo, Thank you for review

4/10 Poor

Zach

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Dan T on 11 Apr 2024
Zach, It looks like you could have had a better stay. If you have specifics to discuss I'd welcome a conversation.

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about our stay! My family was only there for one night, but that one night was amazing! Highlights… So many walkable dining options, the view of the lake, clean pool and gym, comfortable beds, excellent “on the go” breakfast, love the small convenient store in the lobby and most of all, the staff was very friendly. Highly recommend!
Stayed 1 night in Mar 2024
Response from Dan T on 4 Apr 2024
Adrienne, Thank you for the kind words. We appreciate your business and look forward to seeing you again next time.

10/10 Excellent

Morgan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the lake and great rooms
Stayed 1 night in Mar 2024
Response from Dan T on 2 Apr 2024
Morgan, we are glad you enjoyed your stay with us.

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off from busy roads and on the lake
Stayed 1 night in Mar 2024
Response from Dan T on 26 Mar 2024
Lori, we are glad to hear you enjoyed your stay. I hope to see you again next time you're in the area.

10/10 Excellent

Megan, Northglenn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely visit the staff was great and while the pool was small it was just what the kids needed!
Stayed 2 nights in Mar 2024
Response from Dan T on 20 Mar 2024
Megan, Thank you for your review. We hope you can visit again.

8/10 Good

Natalie

Stayed 2 nights in Mar 2024
Response from Dan T on 10 Apr 2024
Natalie, thank you for the review. We hope to see you again soon

10/10 Excellent

AUDREY, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very clean, pleasant and helpful staff. Will stay here again!
Stayed 1 night in Mar 2024
Response from Dan T on 18 Mar 2024
Audrey, we are pleased to hear you enjoyed your stay. We wish you safe travels.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and great motel. Will be going back.
Stayed 2 nights in Mar 2024
Response from Dan T on 18 Mar 2024
James, Thank you for staying with us. We look forward to seeing you again.

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you stay here just don’t let them put you in room 103. On the other side of the wall is a mechanical room. Make loud noises till 4 am and started again at 8 am. Picked the most expensive hotel in the town because I needed a nights sleep. Instead hardly slept at all. The hot food at the breakfast is just wrong. Have seen much better at small motels.
Stayed 1 night in Feb 2024
Response from Dan T on 29 Feb 2024
Jonathan, We are sorry to hear you encountered these issues during your stay. We hope you can give us another chance if ever in the area again.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Dan T on 18 Mar 2024
Thank you for the review Rita.

10/10 Excellent

Nicky

Travelled with partner
Best property in Klamath Falls.
Stayed 1 night in Feb 2024
Response from Dan T on 27 Feb 2024
Nicky, thank you for the review. We hope to see you again next time.

10/10 Excellent

Anna

Stayed 1 night in Nov 2023
Response from Dan T on 19 Feb 2024
Anna, Thank you for the high marks. We hope to see you again soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The views were beautiful and the room was cozy. I will stay there again.
Stayed 2 nights in Feb 2024
Response from Dan T on 15 Feb 2024
Melissa, thank you for the review. We are glad to hear you enjoyed your stay and welcome you back anytime.

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was pretty great, beds were comfortable. Only thing that sucked was there "continental breakfast" if you cluld even call it that... not many food options at all. Very minimal
Stayed 3 nights in Feb 2024
Response from Dan T on 9 Feb 2024
Hi Dustin,Thank you for the review. I apologize the breakfast was not well received by you. We try to provide a variety of options for everyone, but obviously fell short this time. We hope you will give us another chance if ever in the area again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The hotel appeared to be fairly new. Very clean. Spotless actually. Staff very friendly.
Stayed 1 night in Feb 2024
Response from Dan T on 8 Feb 2024
Michael, thank you for your review of the property. We hope to see you again sometime soon.

10/10 Excellent

Nicolas

Stayed 1 night in Feb 2024
Response from Dan T on 20 Mar 2024
Nicolas, Thanks for staying. We wish you safe Travels

6/10 Okay

Leslie

Stayed 1 night in Feb 2024
Response from Dan T on 20 Mar 2024
Leslie, We thank you for your business and hope to see you again next time.

10/10 Excellent

Ashley, Brookings

Liked: Cleanliness, staff & service, amenities
The young man that checked me in was extremely helpful. He was such a delight. Thank you.
Stayed 1 night in Feb 2024
Response from Dan T on 5 Feb 2024
Ashley, thank you for the review. I am pleased to hear the agent took good care of you. Have a good day

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Dan T on 5 Feb 2024
Steven, thank you for the high marks. We hope to see you again soon. Take care

10/10 Excellent

Daniel

Stayed 1 night in Jan 2024
Response from Dan T on 26 Jan 2024
Daniel, We appreciate your business and thank you for the great review of your stay.

8/10 Good

jordan

Liked: Amenities
Response from Dan T on 26 Jan 2024
Thank you for the review, Jordan. We wish you safe Travels to wherever you may go next.

10/10 Excellent

Jenne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jan 2024
Response from Dan T on 26 Jan 2024
Jenne, Thank you for the review. We hope to see you again next time you're in the area.

8/10 Good

Imelda H.

Stayed 1 night in Dec 2023
Response from Dan T on 5 Feb 2024
Imelda, thank you for the review.

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Dan T on 8 Feb 2024
Thank you for the review.

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Area
The hotel is modern and well kept. It is located in a beautiful area.
Stayed 1 night in Dec 2023
Response from Dan T on 8 Jan 2024
Samantha, Thank you for the great comments. we hope to see you again next time.

10/10 Excellent

DAVID, COOL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dan T on 8 Jan 2024
David, thank you for staying with us. until next time, Safe Travels!

6/10 Okay

DENISE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very noisy from the person above us. And we had no idea how to close the blinds. I
Stayed 1 night in Dec 2023
Response from Dan T on 27 Dec 2023
Denise, Our apologies for your Neighbors. You can always call the front desk with any questions or concerns. We are always eager to help. I hope you can give us another try.

10/10 Excellent

Dave

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Nice room with view of the lake
Stayed 1 night in Dec 2023
Response from Dan T on 14 Dec 2023
Dave thank you for the review. I'm glad you enjoyed your stay. Safe Travels.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dan T on 14 Dec 2023
Suzanne, Thank you for the review. We hope to see you again sometime soon.

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023
Response from Dan T on 12 Dec 2023
Elizabeth, thank you for staying with us. I hope to see you again sometime. Safe travels too you.

6/10 Okay

Michelle

Stayed 1 night in Dec 2023
Response from Dan T on 12 Dec 2023
Michele, It looks like you had a less than great stay. I apologize for any inconvenience during your stay, but hope you give us another chance if ever in the area again.

10/10 Excellent

Lud

Stayed 1 night in Dec 2023
Response from Dan T on 12 Dec 2023
Lud, thank you for the great review. We wish you safe travels wherever you may go.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Dan T on 12 Dec 2023
Shirley, I'm glad you enjoyed your stay. We hope to see you again soon.

6/10 Okay

Maryel

Liked: Staff & service, amenities, property conditions & facilities
The refrigerator no working and have staff before
Stayed 2 nights in Nov 2023
Response from Dan T on 12 Dec 2023
Maryel, We apologize your fridge was not working during your stay. We will look into the issue and get it resolved. Thank you for letting us know.

10/10 Excellent

Jeanette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Easy to find. Staff as very friendly. Breakfast was good. Lake view was beautiful.
Stayed 2 nights in Nov 2023
Response from Dan T on 20 Nov 2023
Jeanette, Thank you for staying with us. Safe Travels

10/10 Excellent

Mauro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and it offered everything we could use on our stay
Stayed 1 night in Nov 2023
Response from Dan T on 20 Nov 2023
Mauro, We appreciate your business and are glad to hear you had a good stay. We hope to see you again another time.

10/10 Excellent

Komoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 1 night in Nov 2023
Response from Dan T on 16 Nov 2023
Komoki, Thank you for the review.

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Will definitely stay again!
Stayed 2 nights in Nov 2023
Response from Dan T on 14 Nov 2023
Stacie, thank you for staying with us. I'm pleased to hear you enjoyed your time here.

8/10 Good

Angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, but could hear neighbors.
Stayed 1 night in Nov 2023
Response from Dan T on 13 Nov 2023
Angela, Im sorry you had noisy neighbors. We hope you can try us again if ever returning to the area.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only flaw is that we could hear other rooms doors opening and closing.
Stayed 2 nights in Nov 2023
Response from Dan T on 13 Nov 2023
Maria, thank you for the 5 stars! We appreciate you!

8/10 Good

Mendi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous friendly staff who made me feel at home. Clean and inviting this was a great spot to stay while driving through Oregon. Would stay here again. Lake has lovely walking path and local restaurants were great.
Stayed 1 night in Nov 2023
Response from Dan T on 27 Nov 2023
Mendi, thank you fir the review. We hope to see you again.

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Really had to pay attention to the door. It would not shut on its own. Size of rooms and building seemed bigger in the picture 😕 but staff and cleanliness were on point.
Stayed 2 nights in Oct 2023
Response from Dan T on 30 Oct 2023
Saul, thank you for the review. We appreciate your business and welcome you back anytime!

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place...just mind the do not disturb sign!
Great location, beautiful hotel, nice front desk staff. However, we had the "do not disturb" sign on the door this morning, and one of the workers knocked on the door. We ignored it, and she knocked again. I got up and walked to the door and she was getting ready to come in...I opened it and it was clear I was still sleeping. She said she was just checking to see if we had checked out yet. This was kind of a bummer. We got in super late and needed every minute of rest before heading off on another very long road trip. A do not disturb sign means just that.
Stayed 1 night in Oct 2023
Response from Dan T on 25 Oct 2023
Amber, thank you for the review. I apologize you were disturbed so early. Safe travels and we look forward to seeing you again if your ever in the area.

4/10 Poor

Dale

Liked: Cleanliness, property conditions & facilities, room comfort
Love the view and the hotel.
The pricing had been increased to a ridiculous amount due to the solar eclipse event. I think that they robbed the people for the increased cost. There were some guests that were rude in which people were knocking on doors in the middle of the night and running amuck in the hallways and the floors above. The staff once notified kinda took care of the problem however they have cameras and can see the hallways at night.
Stayed 1 night in Oct 2023
Response from Dan T on 19 Oct 2023
Dale, thank you for the feedback. We do appreciate your business and hope you can visit again.

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dan T on 17 Oct 2023
Janelle, Thank you for your business. I'm glad to hear you enjoyed your stay.

10/10 Excellent

Pu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, safe and quiet
Stayed 3 nights in Oct 2023
Response from Dan T on 16 Oct 2023
Pu, thank you for staying with us. We are glad you enjoyed your time in Klamath Falls.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
New hotel and surprisingly very soundproof. The hotel was sold out, yet we heard no noise from other guests. Extremely comfortable bed and bedding.
Stayed 1 night in Oct 2023
Response from Dan T on 16 Oct 2023
Maria, thank you for the review. We appreciate your business and hope to see you again next time!