Klein Zecher Hotels

"Very Nice!"

"It is a quiet place, with parking and a bus that takes you straight into Lübeck. Staff was not so friendly. There was no on-location dining other than breakfast."

"Amazing stay "

"It's a beautiful property for a quiet rest, so long as you stay at the property as there is nothing else in the area within walking distance. Spa services were not as advertised, and had to be booked an hour in advance, and were not the same hours as listed - closing at 6PM instead of 9PM, with massage having to be booked even further in advance. "

"Lovely peaceful stay. Very quiet place in a small village. The room was spotless. We really enjoyed our stay and would love to come back one day. "

"Beautiful hotel overlooking Elbe"

"Our recent stay at Hotel zum Halbmond was a disappointment from the moment we walked through the door. Despite confirming twice that dogs were welcome—both over the phone and as advertised on their website—we were met with immediate hostility upon arrival. The staff member’s first words were, “I can’t have this dog here,” followed by a lengthy lecture on all the potential problems our dog might cause. It was clear that our dog was not as welcome as we had been led to believe. When we suggested canceling our stay and receiving a refund, the staff member hesitated, clearly more concerned about losing our payment than providing good service. Reluctantly, he showed us to our room, continuing to complain and reiterate his earlier concerns. His attitude was anything but welcoming, and it was clear that hospitality was not his strong suit. To make matters worse, the hotel itself was far from what we expected. The entrance area looked like a construction site, messy and uninviting—nothing like the images shown on their website. We quickly decided that this was not a place we wanted to spend even one night. Thankfully, Hotel.com website was quick to assist us in securing a refund, and we left without further issue. Unfortunately, we cannot recommend Hotel zum Halbmond to anyone, especially those traveling with pets. Our advice to the hotel: improve your communication, learn what hospitality really means, and perhaps clean up the place a bit while you’re at it."