Exterior
Check availability

Reviews of KC Grande Resort Koh Chang

5 out of 5
KC Grande Resort Koh Chang
1/1 Moo 4, Haad Sai Khao, Ko Chang, Trat

Reviews

8.8

Excellent

Rating 10 - Excellent. 439 out of 837 reviews" "
Rating 8 - Good. 309 out of 837 reviews" "
Rating 6 - Okay. 60 out of 837 reviews" "
Rating 4 - Poor. 19 out of 837 reviews" "
Rating 2 - Terrible. 10 out of 837 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Phet

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beach. Had the paradise villa which was very nice in 5106, however they need to trim the big tree out front as you could not see the sea which was a real bummer. Charged me for a premium room but not much of a view, I’m sure they would not use that room for advertising.
Stayed 4 nights in Apr 2024

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities
All the.thing was good
Stayed 3 nights in Mar 2024
Response from Resort Manager on 4 Apr 2024
Dear valued customer, Thank you for your excellent review following your stay. Can't wait to welcome you back for another great stay experience.Best regards,

8/10 Good

Glenn S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach was nice, good breakfast, friendly and helpful staff.
Stayed 4 nights in Jan 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time visiting Thailand, we’ve just spent a week at KC Grande Resort & Spa on the island of Koh Chang before heading to Bangkok for the rest of our vacation. We found the resort to be well maintained, very clean, and comfortable. Our ground floor Sea View Grande Deluxe room was spacious and the bed was very comfortable. We appreciated the close proximity to the beach, pool and restaurants. We were provided with free parking for our rented scooter. The daily breakfast buffet offered a wide selection of hot and cold foods, and good coffee. WiFi was mostly reliable, and decently quick, with access everywhere we went on the resort property. We really have no complaints about our stay, but note that lounging chairs on the beach and at the pool are quickly claimed with guest towels early each morning. Without a single exception, the KC Grande staff were friendly, helpful and welcoming. No one was ever hovering around, housekeeping was quick and efficient each day, and the front desk and security personnel were always smiling and ready to assist. Perhaps the best resort experience we’ve had, in terms of the staff interaction. Highly recommended!
Stayed 7 nights in Nov 2023
Response from RSVN on 28 Nov 2023
Thank you for choosing us for your vacationWe look forward to welcoming you to KC GRANDE RESORT & SPA in the next time.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Nov 2023

4/10 Poor

Amanda

Travelled with group
Liked: Property conditions & facilities, room comfort
Sadly not what we expected
The Room:Deluxe Garden View Villa-it just looked at the back of another room and the entrance to where all the housekeeping staff kept bedding etc, so it wasn't very private & had no view whatsoever. I was just a room, not a villa, with only a thin screen separating the balcony from the room next door. It was a large room & well decorated, the bathroom was very big. Only mirror was bathroom, could not plug hairdryer in as fixed towel rail was over the plug. Beach:bits of litter on beach which spoilt it somewhat, would not have taken long to clear daily. Service:Reception was chaotic & on the occasions I asked questions, no one was able to help or answer. We had one day where all towels & robes were taken from our room by housekeeping, they were replaced when we called Housekeeping - but that should not happen as from the price list for every item in the room,we know they may have charged us for them. The chaps that drive the golf buggies around were lovely and happy, as were the staff at breakfast. Breakfast: delicious & a great choice. General site: Small bits of rubbish everywhere, these could easily be cleaned up-there was a razor outside our room on the floor the entire time. The biggest issue was the noise from the construction work, if we'd had any idea how extensive it was, we would never have booked. They are building 2 huge buildings & all day from 8am-9pm you could hear very loud construction noise, angle grinders,hammers,diggers-the pool & beach peace ruined.
Stayed 4 nights in Oct 2023

6/10 Okay

Roman, Prague

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It's an OK place to stay, but not great. Pros: - nice beach and beach front pool; - clean room, comfy bed; - great breakfast; - free sauna in the pool area Cons: - it is falling apart in public areas and the ongoing limited renovation won't fix this any time soon. They need way more than that; - there is no territory of the resort as such - small loan next to the pool and that is it. It is not cozy and you don't want to spend time there; - property does not respect own renovation times and schedule. They extended it by 2 weeks after we made the booking. If we knew, we would pick a different option; Manager declined our refund request for the last night - announcement in the room says work will finish at 5 pm but it continued well past 7 pm every day - first 2 nights the floor was fully wet as the room below us had their AC on at all times so the water condensated on the cold floor; - you have to cross the road every time going to the beach or breakfast and back; - Koh Chang island has nothing to offer and we got bored real quick
Stayed 5 nights in Oct 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Construction
Stayed 5 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
K.C. review
Fabulous stay. Everything was first rate.
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff!
Stayed 8 nights in Aug 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel . Nice staff. Breakfast dissapointing
Lovely hotel. Had a Paradise Beach villa. On the beach front. Lovely room. Beautiful view. Aircon is excellent. Shower good. Bath is fun. Housekeeping is a bit strange. Fold your towels and put them on your bed. Caught out a few times for something to dry myself with because of this. Also the bed is made up with about 8 throw pillows that initially. Looks nice but housekeeping don’t redo them when they do your room, they just let them siton the floor next to the bed . Best to remove these if it’s just for the initial ‘show’. The breakfast is poor. I was really disappointed. The deck outside is kinda useless, should be replaced by the chairs the villas further back have . The deck area was messy with leaves and sand and rarely cleaned . One day we notice they had simply tipped the cigarette ends from the ashtray onto the ground by using the sand hose to clean it . Disgusting! Why did we bother with an ashtray! The sun beds were old and dingy and our particular villa was not positioned well for those. The front and deck of 5105 needs redone. Pool was nice. Staff were very friendly and helpful. The hotel has works being carried out until October . We were told it would make place between 9-5pm, but they were still making a lot of noise at 7pm. Luckily this didn’t get noticed in our room because it was quite far from it but the non Villa rooms will here it very clearly! For the price, this was nice. Breakfast was the biggest disappointment. No Nutella is a bad sign.
Paradise villa room
Paradise villa room
Paradise villa room
Paradise villa room
Stayed 6 nights in Aug 2023

10/10 Excellent

Binyamin

Stayed 9 nights in Aug 2023

10/10 Excellent

Yung Kit Kin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and convenient
Stayed 5 nights in Aug 2023

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

LaAerial

Travelled with group
Liked: Cleanliness, staff & service
I think I paid too much money for this place. I think it’s mildly overrated, The prices at the time of my booking were definitely high for Thailand at about $100/night. The deluxe rooms are clean but the decor is outdated so I upgraded to a garden bungalow. They are not sound insulate but beautifully decorated and much more modern. The facilities close entirely too early to be called a 4 star hotel. The area is very walkable. I would stay again if I booked in advance and got a better deal.
Stayed 3 nights in Jul 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Pros.....The staff on the property are great. Alek and front desk are exceptional. Had a wonderful dinner. pool is amazing. Cons. Bathroom mirrors are wayto low. impossible for a 5'11 man to see him self. Lack of lighting in bathroom a bigger issue. Breakfast offers a wide variety. I am a bacon and over easy guy. The bacon everyday was extremely over cooked and hard. Walk around the dining room no one eats there bacon . Manager needs to wake up and wonder why no one eats . Have a chafing dish label "over easy eggs". JOKE. Every egg is broken and cooked till well done. Would be better off putting nothing in that spot. Balance of buffet is passable at best,\ Thanks again Alek
Stayed 7 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Service and property are top notch for the price and exceed even the most expensive hotels in Koh Chang.
Stayed 2 nights in May 2023

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service
Enjoyable’ish stay
Overall an enjoyable stay at KC Grande with the family. However issues with our Poolside rooms (4 rooms booked) Booked months in advance & placed a request with the resort so if at possibly to have 4 rooms side by side Upon checking in 2 rooms side on to other & other 2 rooms separated Our room & parents rooms shaded by adjacent building (both rooms damp & parents room also smelt on dampness with no working AC) Parents ? Upgraded to top floor sea view (not what we’d envisaged for a family break. All hotel staff a credit to the establishment. Can tell unfortunately that times have been hard following the pandemic as parts of the hotels closed off (small restaurant & poolside bar) That said just needs a little more investment As said it’s the staff that make this resort
Rooftop pool
Resort from the beach
Beachside pool
Beachside pool
Stayed 4 nights in Apr 2023

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 7 nights in late April 2023. Such a beautiful resort on the best stretch of white sand beach on Koh Chang, set amongst gorgeous water gardens. Every individual staff member was so welcoming and thoughtful and kind to us, especially the lovely bar attendants at the swimup bar. The beachside pool was heaven and we could have stayed there forever. The Chiva Spa beachside massage was amazing. The buffet breakfast was so well prepared and such variety, we had something delicious and different every day. We are already planning a return trip. Highly recommended. A cut way above any other hotel or resort on the island.
Stayed 7 nights in Apr 2023

10/10 Excellent

MORDECHAI

Stayed 5 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, great food and friendly helpful staff. We will definitely return
Stayed 7 nights in Mar 2023

10/10 Excellent

Kay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort. We stayed at the beachfront villa and love it. It’s clean, has a nice big bathroom, and a very nice balcony where we were able to relax and enjoyed the view. The staffs were all very nice and helpful. I will definitely come back to KC Grand.
Stayed 2 nights in Mar 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a great beach with lots of restaurants and bars within walking distance nearby so there is lots of choice for dinners etc. Breakfast is great. 3 pools. Staff were very friendly.
Stayed 4 nights in Feb 2023

8/10 Good

Charalampos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel is located in the best beach on island. The location is the main advantage since facilities are quite old. The food is good but the service poor since understaffed.
Stayed 4 nights in Dec 2022

10/10 Excellent

AMIR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel, the second home for me
Hotel in the White Sands Beach area With a lovely stretch of beach, but the sea water is not always clean The hotel has a large pool and an attached restaurant Excellent rooms, we stayed in a villa with first line to the beach excellent service Excellent breakfast There are no activities in the evening, the restaurants are not crowded with people Outside the hotel there is a taxi service that can be taken anywhere on the island
Stayed 5 nights in Dec 2022

10/10 Excellent

MORDECHAI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception stuff are exelent.Especially the amazing Siri. A real treasure
Stayed 5 nights in Dec 2022

10/10 Excellent

Byrne

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff are extremely friendly and accommodating. I’ve been dealing with two wonderful ladies at reception…Siri and Fern. The KC Resort management are fortunate to have such wonderful representatives fronting their business. Overall the property is well maintained, clean and well staffed. I will return and recommend this resort to friends.
Stayed 14 nights in Nov 2022

4/10 Poor

Sharon

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Far better resorts elsewhere - stay at another
Not a 4 star by any means, not enough beds or sun umbrellas- you need to get up before 7.30 to get a bed you want or after 8.30am nothing left, there are very little waiters to get drinks, the smaller pool around the villas has very few beds and only 2 umbrellas and the bar was not abandoned yet the resort is full. Also not enough staff clearing breakfast. The gym is old with little equipment and some broken - very poor. The beach is not maintained by the resort and no set up for sun beds which most 4 star resorts would do. Positives - Reception was helpful and garden bungalow was nice but bath is useless feature as would have taken 2 hours to fill with a shower head. Good selection of items at breakfast. Whitesands beach area is run down with terrible restaurants except Pens Bungalows
Closed and abandoned bar at villa pool
Stayed 4 nights in Nov 2022

8/10 Good

Don

Stayed 5 nights in Sep 2022

8/10 Good

Tamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and it's staff was top notch. The room was large and we had a good size balcony. Everything was well kept and very clean. The beach was what I thought wasn't great here. Not much to work with. Also you're room can be across the street. There's 2 buildings. I would definitely stay here again though.
Stayed 3 nights in Aug 2022

10/10 Excellent

pamela

Stayed 8 nights in Jul 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit calme et parfait pour se reposer. L'eau est belle. Juste le Wi-Fi un peu faiblard près de la mer.
Stayed 3 nights in Jul 2022

10/10 Excellent

cecil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options very limited
Stayed 7 nights in Jun 2022

10/10 Excellent

John

Stayed 1 night in Jun 2022

10/10 Excellent

Anzhelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

4/10 Poor

Phoebe Sidan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Things are okay, and the white sand beach is beautiful. However, the hotel-owned beach area is full of plastic trash and cigarette butts. I would not recommend families with kids stay with this hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Carol Luz Andrea Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, full of amenities, great breakfast. What was unpleasant was the smell in the bathroom. It took us a while to figure out that it was coming from the sewer next to the hotel. The staff was great, but slow service at the pool.
Stayed 5 nights in Mar 2022

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay. Excellent service.
5 nights stay. We really enjoyed the beachfront villa
Stayed 5 nights in Feb 2022

10/10 Excellent

fintan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay outstanding breakfast buffet. Highly recommend!
Stayed 2 nights in Feb 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Koh Chang (best island in Thailand)
The place ticks every box and could easily be described as 5 star. The grounds, staff, service, management and food is all excellent. I stayed in the cheapest room at the back of the hotel, but it was still amazing value and worth considering. I want to extend a special mention for all of the staff, who made my stay extra special. I can safely say this is the best hotel on the most beautiful island of Koh Chang, and that’s saying something. Thanks for making my stay extra special.
Stayed 6 nights in Feb 2022

8/10 Good

Charalampos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Everything was amazing!
Stayed 1 night in Oct 2021

10/10 Excellent

Ulf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place on Koh Chang
Simply the best hotel on Koh Chang, several pools, great food, good rooms, this time we stayed in main building but have stayed in Garden Villa previously. Great staff, well maintained and designed. Have been here many times, will return again..
Main pool
Beach
Room
Breakfast
Stayed 4 nights in Oct 2021

10/10 Excellent

Sasima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ดีมากค่ะ บริการประทับใจ
Stayed 2 nights in Sep 2021