Swissotel hotels in Ko Yao, Phang Nga Province

"Staff were attentive this time. I could check in early abd also got a better room when I asked. Good location and a nice garden with three pools. Breakfast was good and fresh baked bread every morning. Also got 20 % discount for meals at the hotel restaurant. "

"It was my first time in Phuket and I was totally in love with this place! I loved the food, hospitality service, and the staffs! They provided several programs, which you can participate! (Muy Thai class was amazing!! ) Overall, I recommend this place! Will definitely visit again ! "

"The resort is next to some nasty smelling rotting trash. You will have to plug your nose walking down to the breakfast area. The food was ok but the foul stenches around the property make it hard to enjoy food. The beach is disappointing. It’s a pond and no real beachfront. Also sketchy looking murky water. No waves. Nothing. The pool is nice but the tiles were dirty, missing in many spots and kids in the adult pool. Bandages floating everywhere too. Bed is like a rock. Uncomfortable. Worth the $80 tho. Private pool access is nice too. Don’t drink the water! Not even for brushing teeth! "

"Hotel was ok. Expensive for what it is. You could stay somewhere much nicer and the same location for the same price "

"The airport shuttle and transport were very convenient and nearby! Great place to stay if you have a late or early morning arrival and are waiting to check in to another hotel. "

"Best"

"Very clean great staff"

"Staff was wonderful! Room was beautiful and super clean"

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."