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Kobe City Gardens Hotel

3.0 star property
A peaceful retreat in Chuo Ward where helpful staff point travelers toward Kobe's hidden gems, with convenient laundry services just steps away

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Kobe City Gardens Hotel offers a serene escape in central Chuo Ward. The staff is praised for their local knowledge and helpfulness. Travelers value the practical amenities like in-room WiFi, luggage storage, and dry cleaning services that make exploring easier.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Single Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Single Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Non Smoking

Single Room, Non Smoking

Single Room, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Semi Double Room, Non Smoking

Semi Double Room, Non Smoking

Semi Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi Double Room, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Semi Double Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Large Single Bed

Family Quadruple Room

  • Sleeps 6
  • 4 Single Beds
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About the area

Located in Chuo Ward, a neighbourhood in Kobe, Kobe City Gardens Hotel is near a metro station. Kobe Anpanman Children's Museum & Mall and Port of Kobe are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Meriken Park and Mount Rokko. Don't miss out on a visit to Kobe Animal Kingdom. Visit our Kobe travel guide
Map
4-7-18 Aoicho Chuo-ku, Kobe, Hyogo-ken, 650-0025

What's nearby

  • Kobe Harborland
    Kobe Harborland
    4 min walk - 0.4 km
  • Motomachi Shopping Street which includes street scenes, a city and signage
    Motomachi Shopping Street
    9 min walk - 0.8 km
  • Big Ferris Wheel and Anpanman Children's Museum & Mall located at Kobe port, Japan.
    Kobe Anpanman Children's Museum & Mall
    10 min walk - 0.9 km
  • Meriken Park which includes outdoor art, modern architecture and a city
    Meriken Park
    16 min walk - 1.3 km
  • Kobe Tower which includes night scenes, a high-rise building and street scenes
    Kobe Tower
    16 min walk - 1.3 km

Getting around

  • Kobe Station
    4 min walk
  • Kosokukobe Station
    5 min walk
  • Osaka (KIX-Kansai Intl.)
    80 min drive

Restaurants

  • うまいもん魚河岸屋
    1 min walk
  • おいでんか
    2 min walk
  • 汐の風
    1 min walk
  • ラーメン 会KAI
    1 min walk
  • そば処 芯
    1 min walk

About this property

Kobe City Gardens Hotel

Hotel near Kobe Harborland
Located close to Kobe Anpanman Children's Museum & Mall and Kobe Tower, Kobe City Gardens Hotel provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), a computer station and a vending machine
  • A lift, luggage storage and tour/ticket information
  • A 24-hour front desk
Room features
All 56 rooms include comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,100 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • 4G LTE smartphone data speed
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: JPY 1100 per night (in/out privileges)
  • Late check-out fee: JPY 1000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Kobe Shishuen
Hotel Shishuen
Kobe Shishuen
Shishuen
Kobe City Gardens Hotel
Kobe City Gardens
Shisyuen Hotel Kobe
Kobe City Gardens Hotel Kobe
Kobe City Gardens Hotel Hotel
Kobe City Gardens Hotel Hotel Kobe

Frequently asked questions

Is Kobe City Gardens Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kobe City Gardens Hotel?

Self-parking is available for JPY 1100 per night.

What time is check-in at Kobe City Gardens Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Kobe City Gardens Hotel?

Checkout is at 11 AM. Late checkout is available for JPY 1000 (subject to availability).

Where is Kobe City Gardens Hotel located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Kobe Harborland and Kobe Anpanman Children's Museum & Mall. Kobe Tower and Meriken Park are also within 1 mi (2 km). Kobe Station is only a 4-minute walk and Kosokukobe Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kobe City Gardens Hotel Reviews

7.8

Good

7.8

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 191 reviews
Rating 8 - Good. 79 out of 191 reviews
Rating 6 - Okay. 51 out of 191 reviews
Rating 4 - Poor. 9 out of 191 reviews
Rating 2 - Terrible. 1 out of 191 reviews

Reviews

Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Try well kept and clean
Stayed 1 night in May 2024
Verified

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that I could easily travel to Osaka, Nara, and other areas around.
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

SHAOCONG

Good
Stayed 1 night in May 2024
Verified

4/10 Poor

Fengrui

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s cheap but don’t expect anything good. Fridge doesn’t work, room is very old but pretty clean.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Naoya

Liked: Cleanliness
ケトルくらいは置いてて欲しかったな 一階のスープサービスは素晴らしい
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
お部屋広くて綺麗
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
施設の古さは否めないですけど、値段からしたら問題ないです。 神戸駅からの近さと、周辺に飲食店やコンビニがあるので立地は凄く良いです
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ゲンタ

Liked: Staff & service, property conditions & facilities
隣の部屋の音が少しきになったので、注意書きがあるといいなと感じました。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーに無料コーヒーあり。
Stayed 1 night in Dec 2025
Verified

8/10 Good

HISATAKA

Liked: Cleanliness, staff & service, amenities
広いお部屋を用意してくださり、ラッキーでした。
Stayed 1 night in Nov 2025
Verified

8/10 Good

yamazaki

Liked: Cleanliness, property conditions & facilities
よかったです。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

ERI

Disliked: Staff & service, property conditions & facilities
部屋は狭かったが、窓があり日当たりがよく、駅が近くてよかった。朝食がないのが残念。
Stayed 1 night in Oct 2025
Verified

8/10 Good

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋はツインルームを１人で利用できたのでかなり広く使えました。 空調も快適でした。分からない事はフロントの方が丁寧に教えてくださいましたので助かりました。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

shengchieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便 離神戶港很近 周邊也很多餐廳 離超商也不遠 是個位置很棒的點 飯店本身不大 但還算乾淨 房間以日本來說不算很小 獨旅的話我覺得很棒
Stayed 1 night in Sep 2025
Verified

6/10 Okay

悠輔

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
値段相応のビジネスホテルでした。 設備は古めで、エアコンからたばこの臭いがする点だけ気になりました。 ただ、神戸駅に近く観光地へのアクセスは良いので、多少の古さを気にしないようであれば良いホテルだと思います。
Stayed 1 night in Aug 2025
Verified

8/10 Good

ヒロフサ

Liked: Cleanliness, staff & service, property conditions & facilities
駐車場を探すのに、フロントの方が詳しく教えてくださって助かりました。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

SACHIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駐車場があると言っていたけど 満員でなくて ３回電話したけどなぜか切られて やっと４階目で繋がった 初めから駐車場ないならないで あるとかかないでほしい
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ノブユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良い 駐車場良い
Stayed 1 night in Jul 2025
Verified

6/10 Okay

聡

エアコンのスイッチが、操作しにくかつた
Stayed 1 night in Jul 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近いのが良かった。 施設は普通のビジネスホテルと言う感じ。
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

kin man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置好，近車站，價格平，附近有不少食店。
Stayed 2 nights in Jun 2025
Verified

8/10 Good

ノリヒロ

部屋が広くて良かったです
Stayed 1 night in May 2025
Verified

10/10 Excellent

Fumihiko

Liked: Cleanliness, amenities, property conditions & facilities
ゆったりと過ごせました。ありがとうございました。
Stayed 2 nights in May 2025
Verified

6/10 Okay

??

Disliked: Cleanliness, property conditions & facilities
なし
Stayed 1 night in May 2025
Verified

8/10 Good

masumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清掃が行き届いていて気持ちよく過ごせました。 神戸駅から近くコンビニもすぐ近くにありました。
Stayed 1 night in May 2025