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Frequently asked questions

Does Serene Escape Villa in Chaweng - KBR20 have a pool?

Yes, this property has an outdoor pool.

Is Serene Escape Villa in Chaweng - KBR20 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serene Escape Villa in Chaweng - KBR20?

Self-parking is free at this property.

What time is check-in at Serene Escape Villa in Chaweng - KBR20?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Serene Escape Villa in Chaweng - KBR20?

Checkout is at 11:00 AM.

Where is Serene Escape Villa in Chaweng - KBR20 located?

Situated in Koh Samui, this villa is within 1 mi (2 km) of Bangkok Hospital Samui and Chaweng Noi Beach. Chaweng Beach is 1.4 mi (2.2 km) away.

Reviews

Reviews

Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new window
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.0

Cleanliness

10

Amenities

10

Property conditions & facilities

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff amazing, the place is 10/10 I recommend
Stayed 6 nights in Nov 2025

10/10 Excellent

Payakorn

Liked: Cleanliness, property conditions & facilities, communication
Too good
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Disliked: Cleanliness, communication
We were really looking forward to our first visit to Thailand and had high hopes for this villa, but unfortunately our experience was very disappointing, and we ended up leaving two nights early. The biggest issue is the location — the villa sits at the top of two extremely steep hills that most local taxis refuse to drive up due to safety concerns. This was not mentioned anywhere in the listing. Travelling with three children, it made getting in and out of the property both stressful and impractical. The villa manager recommended a single taxi company that would drive up the hill, but they charged around 2.5 times the local rate, leaving us feeling we had no real choice. Another major let-down was that the daily maid service advertised in the listing wasn’t available for the first three nights of our five-night stay. This was one of the main reasons we booked this villa, especially as we were two families staying together. To make things worse, on the third night the doorbell rang repeatedly between midnight and 6 a.m., roughly every 30 minutes to an hour. None of us, especially the children, managed to sleep. The villa itself has potential, but the combination of misleading information, accessibility problems, and the sleepless night made the stay a poor experience overall. Sadly, we wouldn’t recommend this property unless these issues are addressed and guests are properly informed upfront.
Stayed 4 nights in Oct 2025