Dear guest, thank you for taking the time out to review our hotel. We are disappointed that you did not completely like the services of the hotel. We will surely look into the inconvenience you had and have it rectified. We hope to see you again at the hotel so that we can make your next experience a good one.

Dear guest, we thank you for giving us opportunity to serve you and it is indeed an honour to note that you liked our hotel, and the service provided by our staff members. We are grateful for your appreciation of the services provided by the team. Indeed it has been our endeavour to offer excellent food and warm and friendly service to all our guests your feedback is extremely valuable to us, as we strive to improve with each and every day our staff members are tremendously encouraged as their efforts are recognized and appreciated. We will definitely look into your remarks regarding the food. We very much appreciate your business and hope that you will remain a valued customer. We look forward to welcoming you back again. Replied by senses (hotel manager)

Dear guest, we thank you for giving us opportunity to serve you and it is indeed an honour to note that you liked our hotel, and the service provided by our staff members. We are grateful for your appreciation of the services provided by the team. Indeed it has been our endeavour to offer excellent food and warm and friendly service to all our guests your feedback is extremely valuable to us, as we strive to improve with each and every day our staff members are tremendously encouraged as their efforts are recognized and appreciated. We will definitely look into your remarks regarding the food. We very much appreciate your business and hope that you will remain a valued customer. We look forward to welcoming you back again. Replied by senses (hotel manager)

Dear guest, thank you for taking the time out to review our Hotel. We are disappointed that you did not like the services of the Hotel. We will surely look into the inconvenience you had and have it rectified. We hope to See you again at the Hotel so that we can make your next experience a good one.

Dear Guest, We thank you for giving us opportunity to serve you and it is indeed an honour to note that you liked our hotel, food quality and the service provided by our staff members. We are grateful for your appreciation of the services provided by the team. Indeed it has been our endeavour to offer excellent food and warm and friendly service to all our guests Your feedback is extremely valuable to us, as we strive to improve with each and every day Our staff members are tremendously encouraged as their efforts are recognized and appreciated. We very much appreciate your business and hope that you will remain a valued customer. We look forward to welcoming you back again. Rahul Bhattacharyya Manager Operations

Dear Guest, We thank you for your review. We apologise for the dissatisfactory experience you had. We wish that you would come again so that we could improve your experience. Manager Operations Thanks & Regards Rahul Bhattacharyya Manager Operations

Dear Sir / Ma'am, Thank you for taking the time out to review us on Expedia. We are aware of the issue faced by you with regards to the non-availability of the towels even when requested and the investigation is being carried out in this matter. We have also taken your feedback regarding the gym equipment and are taking necessary action accordingly. It is disappointing to know that you had a less than pleasant experience at the hotel and we request you to kindly treat this as a solitary incident and give us another chance to meet your expectations. We hope to see you again. Regards Management, Senses Hotel Kolkata

Dear Sir / Ma'am, Thank you for taking the time out to review us on Expedia. We apologise for the inconvenience caused to you with regards to the room allotment. Unfortunately, the hotel has a limited number of twin rooms and the same was not available on the day of your stay which is why we could not offer it to you as requested. We request you to treat this incident on a solitary basis and we hope you will use our services again. Regards Management, Senses Hotel Kolkata.

Dear Sir / Ma'am, Thank you for taking the time out to rate us on Expedia and we are glad to know that we have exceeded your expectations. We hope to see you again! Regards Management, Senses Hotel Kolkata

Dear Esteemed Guest, We thank you for your valuable feedback. It was our pleasure serving you at Senses. We are glad you are satisfied with our services and hospitality. We wish to welcome you again and are ready to serve you the next time you are here in the city of joy. regards Ryan Patrao General Manager