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Reviews of Mercure Maldives Kooddoo Resort

4 out of 5
Mercure Maldives Kooddoo Resort
Gaafu Alifu Atoll, Kooddoo

Reviews

9.8

Exceptional

Rating 10 - Excellent. 58 out of 65 reviews" "
Rating 8 - Good. 4 out of 65 reviews" "
Rating 6 - Okay. 3 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This resort was absolutely amazing! It was our first time in the Maldives and this place did not disappoint. We snorkeled, hung out by the pool, scuba dive (no prior experience), jet ski, and had professional pictures! There is so much to do you can do a different thing everyday. Staff were great and kind and so helpful. We were especially surprised when we not only had help when we arrived to the airport but when we left as well. They were extremely accommodating and made our stay amazing. Gracia was our dive instructor and she was great and knowledgeable! She made diving a great and easy experience. We had massages on our last day and it was so relaxing and a great way to end our trip. Overall it was an amazing experience and we will be back!
Stayed 8 nights in Apr 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at great location The coral reef is amazing, I was snorkeling every day and never get bored The Italian restaurant was great, the staff and chef were amazing The pool restaurant was Ok, I think that have room for improvement. The breakfast there was amazing, I really enjoy starting the day All the staff make a great effort to make sure everyone enjoys their time I would definitely recommend it
Stayed 4 nights in Mar 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water villa was amazing, the staff were friendly and helpful and we had a fantastic vacation
Stayed 13 nights in Feb 2024

10/10 Excellent

Andrew Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and overall the staff were so amazing. The food was amazing and the view, beach and pool are perfect. The over water bungalows are definitely very special. We had a really bad experience at check in when we were told we had to have booked the domestic flights through the hotel and I had booked through the airline, I didn’t think this was clear from the outline in Expedia but it also shouldn’t have mattered, the check in manager Hoodhi was so rude and patronising so it wasn’t a great start. The other thing was we were travelling for our honeymoon and it was delayed due to having cancer after our wedding and they were not going to offer the honeymoon benefits (because the wedding was 10 months ago instead of 6) which are just bubbles and some decorations so I don’t see why they wouldn’t. Seemed pretty mean. But Alisha and gadeer at the restaurant were amazing and Ella at reception was lovely and sorted it out for us.

10/10 Excellent

Philip

Stayed 7 nights in Jan 2024

10/10 Excellent

Dorina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Rowena Gilera on 6 Feb 2024
Dear Marvin,Thank you for choosing Mercure Maldives Kooddoo for your recent stay. We are delighted to receive your 5-star rating! Your feedback is greatly appreciated.We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions on how we can continue to improve, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back for another amazing stay in the future.Warm regards,The Mercure Maldives Kooddoo Management Team!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jan 2024
Response from Rowena Gilera on 31 Jan 2024
Dear Thomas,Thank you so much for taking the time to share your feedback with us. We are thrilled to learn that you had a fantastic experience during your stay at Mercure Maldives Kooddoo!Your perfect rating means a lot to us, and we are delighted that we were able to exceed your expectations. Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we are thrilled to hear that we succeeded in doing so during your visit.We appreciate your kind words about our beautiful resort, friendly staff, delicious meals, and the variety of activities available. It was a pleasure to have you with us, and we are delighted that you enjoyed every aspect of your stay, from the stunning water villa to the exciting outdoor activities.Your feedback is invaluable to us as it helps us continuously improve and provide even better experiences for our guests. We sincerely thank you for choosing Mercure Maldives Kooddoo for your vacation, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,The Mercure Maldives Kooddoo Management Team!

10/10 Excellent

Aleksander

Stayed 6 nights in Jan 2024
Response from Rowena Gilera on 24 Jan 2024
Dear Aleksander,Thank you for taking the time to share your 5-star rating for Mercure Maldives Kooddoo on Expedia. We are delighted to learn that you had a positive experience during your stay with us.Your satisfaction is our top priority, and we appreciate your support in rating us so highly. If you have any specific feedback or highlights from your time at our resort that you would like to share, we would love to hear more about your stay.We hope to have the pleasure of welcoming you back for another exceptional experience in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for choosing Mercure Maldives Kooddoo.Warm regards,The Mercure Maldives Kooddoo Management Team!

10/10 Excellent

Cheung, NT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice vacation at the resort. The water is amazing. Something I will remember forever. Within the lagoon, there were lots of corals and fish and we saw sharks, turtles, stingrays and an eel! We went on the dolphin cruise, the sandbank adventure and the snorkeling tour and we had our first scuba diving experience. They were so exciting but the staff kept us very safe. Every experience was absolutely breathtaking. We also had a couple fitness classes with the lovely instructor and a spa day which was nice. The food was ok at the buffet. It’s a bit of hit or miss. The food at the Vista was lovely. I had a couple of meals there. The staff were all nice and helpful. It was the most luxurious and fun vacation I have ever had.
Stayed 7 nights in Dec 2023
Response from Rowena Gilera on 24 Jan 2024
Dear Cheung,Thank you for taking the time to share your exceptional 5-star review of your recent vacation at Mercure Maldives Kooddoo on Expedia. We are delighted to hear that your experience was memorable, and we appreciate your detailed feedback.It's wonderful to know that the beauty of the water left a lasting impression, and the diverse marine life within the lagoon, including sharks, turtles, stingrays, and an eel, added to the enchantment of your stay. We're thrilled that you enjoyed the various activities, from the dolphin cruise and sandbank adventure to the snorkeling tour and your first scuba diving experience. Safety is our top priority, and we're pleased that our staff ensured a secure and exciting experience for you.Your compliments on the breathtaking experiences, the fitness classes with our lovely instructor, and the spa day are truly appreciated. We also note your feedback on the food, and we apologize for any inconsistencies at the buffet. We're glad to hear that you found the food at Vista lovely and that our staff was nice and helpful throughout your stay.It's heartening to learn that your time with us was the most luxurious and fun vacation you have ever had. We are honored to have been a part of creating such wonderful memories for you.We look forward to welcoming you back to Mercure Maldives Kooddoo for another exceptional experience in the future. Until then, we wish you many more delightful travels.Warm regards,The Mercure Maldives Kooddoo Management Team!

10/10 Excellent

Aimen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Rowena Gilera on 18 Jan 2024
Dear Aimen,We would like to express our sincere gratitude for taking the time to rate your experience at Mercure Maldives Kooddoo. Your 5-star rating truly warms our hearts!We are delighted to know that you enjoyed your stay with us. At Mercure, we strive to provide exceptional service and create memorable experiences for our guests, and it's rewarding to hear that we succeeded in making your time with us special.Your feedback is invaluable to us as we continuously aim to enhance our guest experiences. If there's anything specific that stood out to you or any suggestions you'd like to share, we'd love to hear more about your stay.Thank you once again for choosing Mercure Maldives Kooddoo. We look forward to welcoming you back for another incredible stay in the future.Warm regards,The Mercure Management Kooddoo Team!

10/10 Excellent

SOOGYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

10/10 Excellent

Imad Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020
Response from Sanjeet on 30 Dec 2020
Thank you for you stay with us. We look forward to welcome you once again in the near future.

10/10 Excellent

Hessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel I have ever visit, the beach was so clean and nice, rooms great ether water villa or beach villa, love the swimming pool In my room was huge, main swimming pool was really big, food was so delicious, staff was helpful and wonderful, manger was so kind and visiting us every single day to make sure we are happy, sunset bar the beauty of the resort, spa was so relaxing and price of treatment was so cheap compared with other resorts, therapist Naomi was the best to make me relax and ready to sleep, the family villa was big enough for more than 10 persons with big huge swimming pool, diving center was amazing we went to see turtles and we so sharks and dolphins, the privacy was 100%, beds so comfortable, shampoo smalls so nice, pool bar was really nice to see the sunset although the sunset water villa, they are the best resort ever, if you didn’t visit yet you have to.
Stayed 3 nights in Nov 2020
Response from Nimesh on 8 Dec 2020
Dear Mr. Hessa, We very much appreciate your positive comments regarding your recent stay at the resort. It is always our pleasure to receive positive feedback, especially from an avid traveler like yourself. We are happy to learn that you were able to experience all the resort offerings and loved each of them. Naomi thanks you for the special recommendation and feels motivated to read your positive comments about her. Thank you once again for your trust in choosing us as your preferred destination in Maldives. The entire team look forward to welcoming you back very soon. Sincerely, Best Regards, Nimesh Pandav Front Office Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
This place was wonderful. We booked a sunset-facing overwater villa with a private pool and it was a dream. The water outside the room is waist deep which is great, and you can jump between swimming in the Indian Ocean and the private pool with just a few steps. There's a second outdoor shower that connects the deck and the indoor bathroom, which is great to rinse off before entering the villa, which is pretty easy to get a bit messy otherwise with wet feet. The staff was all very kind and helpful, easy to talk to. The food is great assuming you like the day's theme. They switch it up with a different theme each night so if you're not a fan of the theme, it may not be to your liking—but you can order a la carte from either restaurant if that's the case. The hotel is a 1-2 minute gold cart ride from the airport and they take care of all the details—they even check you into your flight and drop your baggage off so you can enjoy more time at the resort—you get taken over just before your flight when it's time to board. Would 100% stay again!! A quintessential Maldives stay.
Stayed 2 nights in Jan 2020
Response from Mercure Maldives Kooddoo on 4 Feb 2020
Dear Jennifer, Thank you for the great review. We are delighted to know that you had a great stay and enjoyed all the services in our resort. We look forward to hosting you again. Management, Mercure Maldives Kooddoo.

10/10 Excellent

Moustafa, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights, one of the best hotels I have stayed in. The magnificent experience started when I arrived to Male airport and found a representative of the hotel waiting for us. He took our bags and checked us in the airport lounge so that we could wait for the connecting flight. He took our bags and passports and checked us in to the connecting flight while we were had some coffee in the lounge. We arrived at kooddoo island and found another representative who took us directly to the hotel and in few minutes we were checked in and in our rooms - everything was very smooth. During the whole stay everyone was very polite and extremely professional. I went to the diving centre and met Ezra, who went above and beyond for us. We planned a few dives. The location is one of the best for scuba diving. I done a Shark point dive, which was a once in a life time experience. In addition, the hotel food was very nice, multiple varieties. I felt extremely sad to leave. Even after we left, the hotel arranged a Malé tour for us as we had some time to spare in Malé. I highly recommend this hotel.
Stayed 6 nights in Jan 2020
Response from Mercure Maldives Kooddoo on 4 Feb 2020
Dear Moustafa, Thank you for the great review. We are delighted to know that you had a great stay and enjoyed all the services in our resort. Thank you for recommendation. We look forward to hosting you again. Management, Mercure Maldives Kooddoo.

10/10 Excellent

Talha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A holiday to remember...
We had a wonderful stay. Our children took time off from work to join us on this trip and everyone had a fun time! Snorkeling is great and the adventure diving is highly commendable! The staff was always helpful and friendly. We enjoyed kayaking and paddle boarding. We took the jet ski ride and managed to see dolphins!
Stayed 4 nights in Jan 2020
Response from Mercure Maldives Kooddoo on 4 Feb 2020
Dear Talha, Thank you for the great review. We are delighted to know that you had a great stay and enjoyed all the services in our resort. We look forward to hosting you again. Management, Mercure Maldives Kooddoo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean spacious rooms, delicious buffet, hassle free arrangements
Stayed 2 nights in Dec 2019
Response from MercureMaldivesKooddoo on 4 Feb 2020
Dear Guest, Thank you for the great review. We are delighted to know that you had a great stay and enjoyed all the services in our resort. We look forward to hosting you again. Management, Mercure Maldives Kooddoo.

8/10 Good

Oscar, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort , very professional staff , the drinks at the bars need some improvement
Stayed 5 nights in Nov 2019
Response from Abishek on 11 Dec 2019
Dear Guest, Thank you for the review. We are delighted to know that you enjoyed your stay in our resort. We have passed your feedback on the beverages to our F&B team, they will surely work towards improving it in the coming days. Management, Mercure Maldives Kooddoo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Abishek on 11 Dec 2019
Dear Guest, Thank you for for the great rating.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service. Staff went above and beyond. Good food and fair prices
Stayed 9 nights in Oct 2019
Response from Abishek on 17 Nov 2019
Dear Guest, We all here at Mercure Maldives Kooddoo thank you for this appreciative note and are thrilled to learn that we exceeded your expectations in all areas.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Could do with more free activities. Food excellent really enjoyed our stay.
Stayed 8 nights in Mar 2019
Response from Sanjeet on 10 Apr 2019
Thank you for you feedback and the appreciation of our services. We are glad to know that you really enjoyed your stay with us. We have taken a note of your comments regarding the activities and would certainly look into it to ensure that we improve upon the inclusions. Look forward to welcome you once again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good
Mostly good. Staff are friendly. Just that when I was given the brochures in Spa and excursion earlier before the trip, I wasn’t informed on the service charge and GST chargeable. It would have been less shocking if the service charge and GST rates are informed beforehand. Aircon in villa not cooling enough, a tad warm. But overall, the stay was nice. View on overwater sunset villa was breathtaking.
Stayed 2 nights in Apr 2019
Response from Sanjeet on 10 Apr 2019
The entire team joins me in extending our sincere appreciation to you for choosing to stay with us during your visit to Maldives. It is so nice to hear that we left awesome experience with you and also we are overwhelmed on how you appreciate the services that our staff had extended, trust I will share this to the team especially to our bartender. We apologized for what you have experienced about spa menu. We have taken a note of your constructive feedback and necessary actions will taken immediately at our end. We would be glad to extend another great service & hospitality to you again, whenever you plan your next vacation with us in the future. Thank you once again. Regards, Management Mercure Maldives Kooddoo

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019
Response from Sanjeet on 2 Apr 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2019
Response from Sanjeet on 2 Apr 2019
Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Mercure kooddoo is a fantastic resort. The staff are very friendly, attentive and welcoming. We coulntvhave asked for a better more relaxing holiday to celebrate a special anniversary.
Stayed 6 nights in Feb 2019
Response from Sanjeet on 29 Mar 2019
Thanks you for your wonderful feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Services not always at 4* level and some services overpriced.
Stayed 11 nights in Dec 2018
Response from Nimesh on 21 Feb 2019
Dear Guest, Thank you for your feedback about our resort. We regret that the services were not as per your expectations. At Mercure Maldives Kooddoo, it is our constant effort to provide a superlative experience to our guests and we apologize for this lapse. We thank you for choosing our resort as your preferred holiday destination and look forward to welcome you back soon. Best Regards, Nimesh Pandav Front Office Manager.

10/10 Excellent

Suzzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort, amazing people and views
Beautifully designed for luxury, and reasonably priced given everything it has to offer. The staff I would say might be the biggest asset, everyone right from the airport arrivals, reception, restaurant staff and all the way to cleaning staff, all have remarkable hospitality, willing to go the extra mile just to make sure the guests are having the vacation of their dreams. Have stayed at both the over water sunset pool villa, and the beach villa, both are well designed and amazing views to boot! Dining at both the in house restaurants came with great views of the resort, especially vistas with unending views of the marine life at almost all times of the day, and the presentation of their food is just lovely. Special shoutout to Ismail, Royen and the team at vistas for making their guests feel so comfortable and well taken care of! The only downside is probably the flight timings to the resort can be a bit restrictive so it may affect the amount of time you can have at the resort. The buffet spread whilst not terrible, did fall below expectations in terms of both the spread, and the taste, definitely needs some improvement, especially for the lunch/dinner spread. Overall a great experience and should definitely be checked out for a great time in maldives!
Stayed 1 night in Nov 2018
Response from Sanjeet Pirankar for Mercure Maldives Kooddoo on 5 Dec 2018
Dear Miss Suzzanne, Thank you for your wonderful words. we are happy to know that you have enjoyed your holiday at our resort. We will certainly pass on your kind appreciation to the mentioned staff. we look forward to welcome you at our resort for your next vacation. Regards

10/10 Excellent

AprilLim, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay. Thanks for making my dream come true
Stayed 3 nights in Aug 2018
Response from Sanjeet on 6 Oct 2018
Dear April, Thank you for taking you time to rate us five out of five. We are thrilled to learn that you have a perfect stay with us. We wish to welcome you back soon. Team Mercure Maldives Kooddoo

10/10 Excellent

Adriana, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
The hotel is beautiful, the bed is amazing comfortable, very clean and well decorated. All the staff is very friendly. There are two restaurants, one a la carte and the other is buffet. The only thing that I can say is that in the buffet restaurant the food at night was too spiced for western tastes, nevertheless we understand that the big majority of guests prefers spiced food. The Scuba diving is a must and also the kayak. You will see amazing fishes, baby sharks, turtles in the left side of the hotel. Recommended a 100%
Stayed 4 nights in Jun 2018
Response from Team Mercure Maldvies Kooddoo on 26 Jun 2018
Dear Adriana, Thank you very much for taking your time to review our resort. We are glad that you had a wonderful stay with us. We love to read that you enjoyed the bed, facilities and discover a lot of marine life. We have noted your point about food please rest assured that we will work on this matter. Thank you for your support and we wish to welcome you back soon.

10/10 Excellent

V K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KOODOO THE GREAT
EXCELLENT WITH COMFORT
Stayed 4 nights in Jun 2018
Response from Sanjeet on 20 Jun 2018
Dear Sir, Thank you for your kind words. Looking forward to welcome you for your next holidays. Regards, Reservations Department

10/10 Excellent

Elaine, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Heaven!
Service is exceptional!!! They know how treat guests very well! The resort is new so everything is clean. You must stay in an overwater bungalow. Food is also surprisingly delish!!!
Stayed 5 nights in Mar 2018
Response from Team Mercure Maldives Kooddoo on 6 Apr 2018
Dear Elaine, We thank you for taking the time to share your amazing review. We are thrilled to receive such a kind word that you described your stay at Mercure Maldives Kooddoo "Pure Heaven" and service is exceptional. Thank you again for choosing us and we wish to welcome you back to our island soon. Team Mercure Maldives Kooddoo

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It was totally awesome and mind blowing. A value for money resort. You will surely enjoy yourselves.
Stayed 4 nights in Jan 2018
Response from Team Mercure Maldives Kooddoo on 29 Jan 2018
Dear Guest, Thank you for your kind review. We wish to welcome you back soon. Team Mercure Maldives Kooddoo

10/10 Excellent

Pinsuwan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort ever!
I can say that we had a wonderful time here. No need to explain how beautiful resort is. All staffs are kind, friendly and helpful. Especially, Ms.June who even gave us her line id in order to contact her directly anytime we needed help. And the last day, we have forgotten a baby stroller at the resort. The next day their boss would go to my country. So, he helped to carry it with him for us. Today, we already received it at his hotel he stays. We’d like to say thank you very much for everything and will definitely go back again. Anyone who looking for the resort in Maldives. Here is the best one. If you found my message, no need to hesitate to choose.
Stayed 3 nights in Nov 2017
Response from Vaibhav Garg on 16 Nov 2017
Dear K. Pinsuwan, Thank you for your kind review. It was our pleasure to have you with us and we are thrilled that you enjoyed every moment of your time in paradise. We will be sure to pass along your praises to June as she will be delighted to hear that her attentive service exceeded your expectations. Should you find yourself planning another getaway, we would be honoured to welcome you back for another memorable holiday. Regards, Vaibhav Garg Executive Assistant Manager Mercure Maldives Kooddoo

10/10 Excellent

serge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique séjour, tout est parfait, le lieu, l’accueil, le personnel, les chambres, les restaurants, le bar, les activités, un tout inclus haut de gamme, on aimerai que ça se passe toujours comme ça ! Exceptionnel !!!
Stayed 11 nights in Apr 2024
Response from La Direction de Mercure Maldives Kooddoo. on 17 Apr 2024
Monsieur Serge,Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Maldives Kooddoo Resort. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Cordialement, La Direction de Mercure Maldives Kooddoo.

10/10 Excellent

pierre marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L un des mes meilleurs voyages si ce n est le meilleur !! Exceptionnel !! Tout est parfait
Stayed 10 nights in Mar 2024
Response from La Direction de Mercure Maldives Kooddoo on 17 Apr 2024
Monsieur Pierre Marcel,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Cordialement,La Direction de Mercure Maldives Kooddoo

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Janika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind als Pärchen angereist und sind insgesamt super zufrieden mit unserem Urlaub! 🌞 Zuerst möchten wir das wirklich zuvorkommende und freundliche Personal des Hotels loben. Besonders die Mitarbeiter hinter der Bar (die wirklich gute Cocktails machen, kein Fusel) das Personal im Service, im Spa und im Dive Center. Jeder hat einen super Job gemacht und ich könnte die ganzen Namen gar nicht aufzählen - großes Dankeschön aber an Joana (Vista) und Kasun. Die Anreise war lang, aber es lohnt sich. Als wir in Male angekommen sind, durften wir in einer Lounge mit Frühstücksbuffet und Dusche warten - wir wurden immer von einem Mitarbeiter begleitet. Vor Ort im Hotel wurden wir sehr freundlich empfangen und konnten auch direkt in unsere Zimmer einchecken. Wir waren zuerst in einer Strandvilla und hatten einen super schönen Zugang zum klasse Strand, alles war sehr sauber und schön eingerichtet. Die letzten zwei Nächte haben wir in einer Wasservilla verbracht und fanden den Zugang zum Wasser perfekt. Das Schnorcheln am Hausriff hier ist hervorragend, man sieht einfach super viele Fische, Delfine, Haie Schildkröten und wenn man Glück hat auch Rochen. im Dive Center konnten wir uns problemlos ein Kajak oder ein Standup mieten, alles inklusive. Auch die Schnorchel Ausrüstung haben wir kostenlos bekommen. Das Essen hat uns gut gefallen und war frisch, könnte allerdings auf Dauer abwechslungsreicher sein (die Speisen sind oft recht ähnlich). Wir würden auf jeden Fall wiederkommen!!!
Stayed 10 nights in Mar 2024

10/10 Excellent

Cüneyt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns für unsere Flitterwochen für Mercure entschieden und damit alles richtig gemacht. Das Resort ist groß und sauber, das Servicepersonal sehr sehr freundlich, das vielfältige Essen sehr lecker und die Tagesaktivitäten bieten spannende Abwechslung für jeden. Wir waren sehr zufrieden und würden es mit gutem Gewissen weiterempfehlen.
Stayed 9 nights in Jan 2024
Response from Rowena Gilera on 6 Feb 2024
Sehr geehrter Cüneyt,Vielen Dank, dass Sie sich für Mercure Maldives Kooddoo für Ihre Flitterwochen entschieden haben! Wir freuen uns sehr zu hören, dass Sie eine fantastische Erfahrung bei uns hatten. Es ist wunderbar zu erfahren, dass Ihnen unser großes und sauberes Resort, die außergewöhnliche Freundlichkeit unseres Personals, die köstliche und vielfältige Küche sowie die spannende Auswahl an täglichen Aktivitäten gefallen haben.Ihre Zufriedenheit bedeutet uns sehr viel, und wir schätzen Ihre freundliche Empfehlung sehr. Wir hoffen, Sie in Zukunft erneut bei uns begrüßen zu dürfen, um einen weiteren unvergesslichen Aufenthalt im Paradies zu erleben.Mit freundlichen Grüßen,The Mercure Maldives Kooddoo Management Team!

10/10 Excellent

Zhang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新婚旅行で行きましたが、とてもいい思い出になりました:)
Stayed 4 nights in Jan 2024
Response from Rowena Gilera on 2 Feb 2024
Zhang様、新婚旅行でMercure Maldives Kooddooをご利用いただき、誠にありがとうございます!お客様が素晴らしい思い出をお持ちになったことを、大変嬉しく思います。私たちは特に新婚旅行のような特別な機会に、すべてのお客様に素晴らしい体験を提供することを目指しています。お客様のお言葉に心より感謝申し上げます。またのご利用を心よりお待ち申し上げております。敬具、[あなたの名前] The Mercure Maldives Kooddoo Management Team!

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simplesmente PERFEITO!!!
O Lugar do início ao fim, passando pelos mínimos detalhes, é simplesmente incrível. Um dos pontos especiais foi o atendimento sempre simpático e incansável em todas as demandas. Comidas e bebidas ótimas, com muita variedade, além do restaurante Vista com comidas deliciosas. Indicaria o hotel de olhos fechados para qualquer pessoa!
Stayed 6 nights in Jan 2024
Response from Rowena Gilera on 18 Jan 2024
Dear PEDRO,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Mercure Maldives Kooddoo!We are thrilled to learn that your experience, from start to finish, was nothing short of incredible. Your kind words about our attention to the smallest details and the always friendly and tireless service are truly appreciated. It warms our hearts to know that our team's dedication to meeting your every demand left a positive impression.We're delighted you enjoyed the great variety of food and drinks, especially at the Vista restaurant. We strive to provide a memorable culinary experience, and it's fantastic to hear that we succeeded in delighting your taste buds.Your recommendation means the world to us, and we are grateful for your trust. We look forward to the opportunity to welcome you back with open arms for another exceptional stay.If there's anything specific you would like to share or if you plan to visit us again, please don't hesitate to reach out.Thank you once again for choosing Mercure Maldives Kooddoo.Warm regards,The Mercure Maldives Kooddoo Team!

10/10 Excellent

raffaella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tutto assolutamente perfetto!! Personale eccezionale ❤️
Stayed 5 nights in Jan 2024
Response from Rowena Gilera on 11 Jan 2024
Dear Raffaella,Grazie mille for your delightful review of your stay at Mercure Maldives Kooddoo! We are thrilled to learn that everything was absolutely perfect for you. Our team is overjoyed to have provided exceptional service during your time with us. We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful experience in the future.Grazie ancora!Warm regards,The Mercure Maldives Kooddoo Team

10/10 Excellent

GLEBER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O sonho
Infelizmente nao ficamos no hotel. Fizeram um upgrade para o Pullman Maldives All-Inclusive Resort e estamos sendo bem tratados.
Stayed 1 night in Dec 2021
Response from Reservations on 1 Mar 2022
Thank you very much for your review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obwohl das Resort neben dem Flughafen ist, stört dieser absolut nicht! Wunderschön gepflegtes Resort, Restaurants sind super, Auswahl und abwechslungsreich. Personal sehr bemüht und hilfsbereit. Gehen auf Wünsche ein z.b. Geburtstagskuchen :-) Die Wasservilla ist spitze, das Außenriff jedoch weit entfernt zum schnorcheln. Sandboden ist aber auch angenehm. Empfehlung ist Wasser Villa mit Pool, um auch Abends im Wasser die Sterne zu genießen.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Abishek on 17 Nov 2019
Dear Guest, Thank you for the great review. Management, Mercure Maldives Kooddoo

10/10 Excellent

Pui Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
環境太靚,房間太舒服,地方太乾淨,食物太豐富,員工太好!十分滿意!
Stayed 1 night in Sep 2019
Response from Abishek on 17 Nov 2019
Dear Guest, Thank you for the review. We are delighted to know that you had a great stay in our resort. Management, Mercure Maldives Kooddoo