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Celyn Hotel City Mall

3.0 star property
Suburban hotel connected to a shopping centre in Kota Kinabalu with free parking

Choose dates to view prices

Photo gallery for Celyn Hotel City Mall

Lobby
Restaurant
In-room safe, desk, iron/ironing board, free WiFi
Meeting facility
Property entrance
At Celyn Hotel, City Mall, experience the vibrant energy of a connected hotel. Enjoy shopping at your doorstep with WiFi to keep you linked and laundry services for any last-minute needs. With a bar and restaurant on site plus an ATM in the lobby, this modern retreat offers convenience.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Mini-fridge
Plasma TV
Private bathroom
Hairdryer
Electric kettle
Free bottled water
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the area

Map
Unit S-0-30, Blk F, Grd Flr, City Mall,, Jln Lintas, S-0-30, Kota Kinabalu, Sabah, 88300

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 10 min drive

About this property

Celyn Hotel City Mall

Hotel near Imago Shopping Mall
You can look forward to dry cleaning/laundry services, a bar and a restaurant at Celyn Hotel, City Mall. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • ATM/banking services, a 24-hour front desk and a banquet hall
  • 2 meeting rooms, a front desk safe and a lift
Room features
All 62 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Mini fridges, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Celyn City Hotel
Celyn City Mall
Celyn City Mall Kota Kinabalu
Celyn Hotel
Celyn Hotel City Mall Kota Kinabalu
City Mall Hotel
Hotel City Mall
Celyn Hotel City Mall Kota Kinabalu, Sabah
Celyn Hotel Kota Kinabalu
Celyn Hotel, City Mall Hotel
Celyn Hotel, City Mall Kota Kinabalu
Celyn Hotel, City Mall Hotel Kota Kinabalu

Frequently asked questions

Is Celyn Hotel, City Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Celyn Hotel, City Mall?

Self-parking is free at this property.

What time is check-in at Celyn Hotel, City Mall?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Celyn Hotel, City Mall?

Checkout is at noon.

Where is Celyn Hotel, City Mall located?

Situated in a shopping district, this hotel is within 1 mile (2 km) of City Mall, Bukit Padang and Tabin Wildlife Reserve. Lintas Plaza and Water World Theme Park are also within 2 miles (3 km).

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Celyn Hotel City Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 35 out of 79 reviews
Rating 4 - Poor. 8 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
small & very shabby, dirty bathroom (hairs all over floor) Toilet would not flush & had to be mended. Water pouring out go roof in hallway directly outside our room.
Stayed 1 night in Mar 2025

6/10 Okay

Hilary

Disliked: Cleanliness, property conditions & facilities

Good 3 star Hotel but Poorly Maintained

Celyn Hotel is located near a mall which is an ideal location. The hotel furnishing is as good as any 3star hotel however the maintenance of the hotel was disappointing. The room and bathroom was not thoroughly clean and had leftovers from the previous guest. I had to personally scrub the bathroom. Bedsheets also had greyish hue to it including the towels rather than the fresh white colour that normal hotels would have. It is ashamed that such a hotel is poorly maintained and it seems as though the management hasn't taken any noticed of it.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 4 nights in Aug 2019

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and a good value. Staff was super kind. Steps away from a mall and eating places! Good location
Stayed 2 nights in Nov 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was at a good location... no worry’s on grocery’s even if forgetter to bring along... food was good easily available But hotel walkway was bit warm no aircond.. or air... Inner room wall plugs was not user friendly.. like you got to off the water boiler was not at the right place.. phone and laptop charging was not in a right place .. overall good.. always room for improvement.. keep up the good work..
Stayed 4 nights in Sep 2019

8/10 Good

Changmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

MOHD AZAD

Disliked: Cleanliness, property conditions & facilities, room comfort
Not meet expectation at all. Smell of cockroaches in the room/toilet. Found cockroaches in the toilet.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Martin, Kudat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Ching yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我和男朋友和佢媽咪一起旅行 到埗時酒店所有房都滿了 我們入住了只有雙人床的房間，但是我book酒店時有註明要兩張單人床。酒店職員馬上就替我們加床，第二天都馬上替我們去換房。 到我們要離開酒店了 職員幫我們call車到機場，我們到了途中，酒店職員打給司機找我們，生怕我們去錯了機場，因為當地一號客運大樓和二號客運大樓十分遠，可見職員十分盡責。
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was fine , receptionist needs training
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

DUBSSB, Labuan F.T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
With all the good service. Sure will come back and stay here again
Stayed 4 nights in Oct 2018

6/10 Okay

Bulan, Sabah

Liked: Cleanliness, property conditions & facilities, room comfort
Unfriendly welcome! Takes long minutes to do the checkin. Got smoky smells room, was asking to change the room to none smoking room and waited again.. not enough electric plug in the room.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Convinient
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to relex
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

An okay stay

Had to change room because the air conditioning was not working properly. After change of room the air conditioning was average as well. Not cold enough. On top of that the mall was doing some sort of renovation at night which was very noisy, but hotel staff was kind enough to inform mall management to cease work on hotel side.
Stayed 2 nights in Jul 2018

6/10 Okay

David, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staffs were polite and friendly. The room was clean even though the facility was a bit old. It was good for short stay with a shopping mall nearby. However, it is not recommended if you stay there without your own car. No public transport available. One thing should be improved: the late check out normally comes with a reasonable charge. The hotel's charge was comparably costly at MYR30 per hour while a night stay cost about MYR150. No flexibility to waive or reduce the charges even though i wanted to check out around 4pm.
Stayed 2 nights in Jul 2018

6/10 Okay

UTHAYASURIAN

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

CONVENIENTLY

neat, tidy & meets your Small budget. Near to small shopping mall
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked the room at city mall and soon finally I got wrong because it is far away from the cityb center ,ask the staff to change to cely hotel in town .They are helpful to help me and successfully check in what I want and arrange the local cheap taxi for us . Thanks again.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice place near with the town.. but songard to get parking lot
Stayed 2 nights in Feb 2018

4/10 Poor

seen vun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

tuala yang kotor

tuala yang kotor
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Good

Just a normal hotel with the great deal
Stayed 1 night in Dec 2017

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Coveniently located

Its convenient..a walk away from the mall CITYMALL..however d sink in the bathroom clogged & all rooms without bathtub.
Stayed 1 night in Dec 2017