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The Klagan Regency

3.5 star property
Hotel connected to a shopping centre in Kota Kinabalu with a rooftop terrace

Choose dates to view prices

Photo gallery for The Klagan Regency

Dining
Minibar, in-room safe, desk, rollaway beds
Outdoor pool
View from property
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
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About the area

Map
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu, Sabah, 88450

What's nearby

  • 1Borneo Hypermall - 1 min walk - 0.0 km
  • University of Malaysia Sabah - 3 min walk - 0.3 km
  • Hospital Wanita Dan Kanak-Kanak Sabah - 3 min drive - 2.9 km
  • Borneo Marine Research Institute - 5 min drive - 2.5 km
  • Suria Sabah Shopping Mall - 10 min drive - 10.5 km

Getting around

  • Tanjung Aru Station - 25 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Sufian Cafe - ‬4 min walk
  • ‪Seoul Garden - ‬5 min walk
  • ‪Sabah Korea Restaurant - ‬4 min walk
  • ‪Mia Boat Noodle - ‬4 min walk

About this property

The Klagan Regency

Hotel connected to a shopping centre
A rooftop terrace, a shopping centre on-site and a coffee shop/cafe are just a few of the amenities provided at The Klagan Regency. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Express check-out, a ballroom and a front desk safe
  • 1 meeting room, ATM/banking services and laundry services
  • A computer station, a banquet hall and concierge services
Room features
All 269 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Partially open bathrooms with shower/bath combinations and hairdryers
  • 32-inch TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 120.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: MYR 120.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

1borneo Kota Kinabalu
1borneo Novotel
Kota Kinabalu 1borneo
Kota Kinabalu Novotel
Novotel 1borneo
Novotel 1borneo Hotel
Novotel 1borneo Hotel Kota Kinabalu
Novotel 1borneo Kota Kinabalu
Novotel Kota Kinabalu
Novotel Kota Kinabalu 1borneo
Klagan Regency Hotel Kota Kinabalu
Klagan Regency Hotel
Klagan Regency Kota Kinabalu
Klagan Regency
The Klagan Regency Hotel
The Klagan Regency Kota Kinabalu
The Klagan Regency Hotel Kota Kinabalu

Frequently asked questions

Does The Klagan Regency have a pool?

Yes, this property has an outdoor pool.

Is The Klagan Regency pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Klagan Regency?

This property doesn't offer parking.

What time is check-in at The Klagan Regency?

Check-in start time: 3 PM; check-in end time: 4 AM.

What time is check-out at The Klagan Regency?

Checkout is at noon.

Where is The Klagan Regency located?

Situated in Kota Kinabalu, this hotel is within 1 mile (2 km) of 1Borneo Hypermall and University of Malaysia Sabah. Borneo Marine Research Institute and Tun Mustapha Tower are also within 3 miles (5 km).

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The Klagan Regency Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 330 reviews
Rating 8 - Good. 143 out of 330 reviews
Rating 6 - Okay. 68 out of 330 reviews
Rating 4 - Poor. 23 out of 330 reviews
Rating 2 - Terrible. 9 out of 330 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time. Staff is very kind and helpful.
Stayed 7 nights in Oct 2024

4/10 Poor

Sukhdev Singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is run down. The mgmt need to train the staff for excellent and good service.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

mun kin

Stayed 1 night in Oct 2024

10/10 Excellent

pik ha bearsa

Stayed 3 nights in Jul 2024

10/10 Excellent

mun kin

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Manivannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to improve the quality and choices of breakfast... Need to have more options for other meals.
Stayed 3 nights in Jun 2020

10/10 Excellent

Rafiee

Liked: Cleanliness, staff & service, property conditions & facilities
the best place for holiday, good service
Stayed 1 night in Jun 2020

10/10 Excellent

Sew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again, definitely

It was amazing..the room is clean, the breakfast was great..will recommend to friends
Stayed 2 nights in Mar 2020

10/10 Excellent

Mohd Hanafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice place to stay with famili
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best stay in sabah
Stayed 4 nights in Feb 2020

8/10 Good

Aimi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

myoung senn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great hotel near to the UMS campus.

Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
Stayed 2 nights in Dec 2019

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Nice hotel near UMS

Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ナイススタッフ

事前にリクエストしていたメールの返信がなかったため、少し期待してなかったが、受付の対応はスムーズ、リクエストにも応えてくれていた！部屋にも早めに通してくれました！
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Parking problemmmmm
Stayed 2 nights in Dec 2019