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The Pacific Sutera Hotel

Property class: 5 and above

Choose dates to view prices

The Pacific Sutera Hotel blends adventure and relaxation. Guests enjoy a 27-hole golf course, marina, racquetball, and volleyball. Body Senses By Mandara offers massages and manicures for recovery. The property features in-room WiFi, a poolside bar, and an on-site grocery store.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is €88
includes taxes & fees
16 May - 17 May

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Junior Suite

Memory-foam beds, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Family Room

Memory-foam beds, minibar, in-room safe, desk

Family Room

  • Sleeps 2

View all photos for Deluxe King

Memory-foam beds, minibar, in-room safe, desk

Deluxe King

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View King

Deluxe Sea View King

Deluxe Sea View King

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Junior Suite

Memory-foam beds, minibar, in-room safe, desk

Pacific Junior Suite

  • Golf view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Pacific Executive Suite

Pacific Executive Suite

Pacific Executive Suite

  • Sea view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Sea View King

Room amenity

Premium Sea View King

  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Golf view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe King Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Sea View King Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe Sea View King Room

  • Sleeps 2

View all photos for Premium King Room

Memory-foam beds, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2

View all photos for Premium Sea View King Room

Memory-foam beds, minibar, in-room safe, desk

Premium Sea View King Room

  • Sleeps 2

View all photos for Executive Suite

Memory-foam beds, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Premium King

Memory-foam beds, minibar, in-room safe, desk

Premium King

  • Golf view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View

Deluxe Sea View

Deluxe Sea View

  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin

Memory-foam beds, minibar, in-room safe, desk

Premium Twin

  • Golf view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Sea View Twin

Premium Sea View Twin

Premium Sea View Twin

  • Sea view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Sea View Twin Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe Sea View Twin Room

  • Sleeps 2

View all photos for Premium Twin Room

Memory-foam beds, minibar, in-room safe, desk

Premium Twin Room

  • Sleeps 2

View all photos for Premium Sea View Twin Room

Memory-foam beds, minibar, in-room safe, desk

Premium Sea View Twin Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

Memory-foam beds, minibar, in-room safe, desk

Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

Memory-foam beds, minibar, in-room safe, desk

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

Memory-foam beds, minibar, in-room safe, desk

Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

Memory-foam beds, minibar, in-room safe, desk

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

Memory-foam beds, minibar, in-room safe, desk

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet

Memory-foam beds, minibar, in-room safe, desk

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet

  • Sleeps 2
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About the area

Located on a private beach, The Pacific Sutera Hotel is in Downtown Kota Kinabalu neighbourhood and is connected to the convention centre. Sutera Harbour and Jesselton Point Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Imago Shopping Mall and Anjung Samudera. Travelling with kids? Don't miss Lok Kawi Wildlife Park. Looking to get your feet wet? Scuba diving and snorkelling adventures can be found near the property. Visit our Kota Kinabalu travel guide
View more Resorts in Kota Kinabalu
Map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100

What's nearby

  • Imago Shopping Mall
    Imago Shopping Mall
    14 min walk - 1.2 km
  • Sutera Harbour
    3 min walk - 0.3 km
  • Gleneagles Hospital
    9 min walk - 0.8 km
  • Sabah State Mosque
    17 min walk - 1.5 km
  • Centre Point
    4 min drive - 2.9 km

Getting around

  • Tanjung Aru Station
    3 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    12 min drive

Restaurants

  • Grace Point (Food Court)
    13 min walk
  • Al Fresco
    10 min walk
  • Sutera Harbour Resort
    2 min walk
  • Restoran Grill Fish
    7 min walk
  • Grill Fish
    13 min walk

About this property

The Pacific Sutera Hotel

Luxury family-friendly resort near Sutera Harbour
Located close to Imago Shopping Mall and Sabah State Mosque, The Pacific Sutera Hotel provides a golf course, a marina and a swim-up bar. Get out on the links at this resort and enjoy amenities such as a driving range and golf lessons. Treat yourself to a massage, a manicure/pedicure or a facial at Body Senses By Mandara, the on-site spa. Fitness classes and yoga classes are offered at the gym; other things to do include racquetball/squash and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a corner/local shop.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and 3 indoor tennis courts
  • Supervised childcare (surcharge), a gift shop and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 500 rooms offer comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries and deep-soaking baths
  • LCD TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

Outdoor pool, pool loungers
The Magellan Sutera Resort
Downtown Kota Kinabalu
  • On private beach
  • Pool
  • Hot tub
  • Spa
8.4 out of 10, Very good, 1,000 reviews
The price is €127
includes taxes & fees
8 May - 9 May
The Magellan Sutera Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 80 for adults and MYR 40 for children
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 indoor tennis courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Playground
  • Racquetball/squash
  • Sauna
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • Marina
  • On a private beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Grab bar near toilet
  • Lift
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 80 for adults and from MYR 40 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu

Frequently asked questions

Does The Pacific Sutera Hotel have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at The Pacific Sutera Hotel?

As of 18 Apr 2026, prices found for a 1-night stay for 2 adults at The Pacific Sutera Hotel on 16 May 2026 start from €88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pacific Sutera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pacific Sutera Hotel?

Self-parking is free at this property.

What time is check-in at The Pacific Sutera Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available from noon to 6:00 PM for a fee.

What time is check-out at The Pacific Sutera Hotel?

Checkout is at noon.

Where is The Pacific Sutera Hotel located?

Located in Downtown Kota Kinabalu, this beachfront resort is on the boardwalk and within 1 mi (2 km) of Sutera Harbour, Sabah State Mosque and Imago Shopping Mall. Anjung Samudera and Centre Point are also within 2 mi (3 km).

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Reviews

The Pacific Sutera Hotel Reviews

8.4

Very good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 441 out of 999 reviews
Rating 8 - Good. 354 out of 999 reviews
Rating 6 - Okay. 121 out of 999 reviews
Rating 4 - Poor. 46 out of 999 reviews
Rating 2 - Terrible. 37 out of 999 reviews

Reviews

Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great family friendly hotel
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff Cleaning room every day with fresh towels
Stayed 19 nights in Oct 2025
Verified

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic dinner and breakfast, beautiful property, super clean
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juariyah

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in process and beautiful place.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gerrad De

Liked: Cleanliness, staff & service, amenities
Convenient location close to local malls, attractions and the airport.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

FAITH

Liked: Cleanliness, staff & service, property conditions & facilities
A resort for relaxing and chill…
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all of this hotel such as room condition, swimming pool and even staff there. I highly recommend this hotel to other people who are looking for hotels in Kota Kinabalu.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and efficient staff
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jeevaraj

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff assistance
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Juri

Liked: Cleanliness, staff & service, property conditions & facilities
All staffs are so kind.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Wan Masjaina

Liked: Property conditions & facilities
Nice view. Facing the ocean. The service is inconsistent, you will get a very good service one day and a very bad one the next day from hotel and on site restaurant employees.
Stayed 5 nights in May 2025
Verified

8/10 Good

francois-xavier le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an incredible view and sunset on the islands. Next to marina and boats to the islands. Very generous breakfast and nice designed swimming pool. A small beach that needs to be cleaned
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First choice in KK

Old hotel, though well maintained. Great view, nice environment. Highly recommended. Will come back again.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Sieds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing time, the resort is very nice and the people are helpful and friendly. Personally, we think that drinking water should be available without costs.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliness of the hotel staff especially the front desk during check in and check out. Staffs are helpful too. No complaints, but keep up the good work
Stayed 1 night in May 2024
Verified

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
Bad customer service. No proper restaurants.
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Kids friendly hotel

Fast check in and out process. Beautiful views from every spot. Very nice room service. Breakfast is average because the variety of food is below expectation. Room make up service is average. They need to ventilate more the rooms and use the vacuum for the carpets. Horizons Bar is really noisy. The best of the hotel is its pool and the direct connection with Magelan hotel as you can use both facilities. Overall is nice for families with little kids.
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Since I was accompanying my husband on a business trip, I spent a lot of time in the room. There were no English movie channels on the TV. But the Fitness centre was good. Nice place to walk around the hotel also. I had to ask the room service staff for replenishments to the coffee and tea. And the electricity kept on going off. I had to call the maintenance staff several times. The lift was open to anyone walking in. No need to flash your room key. That was very unsafe.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place Very nice lication
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Man Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great resort!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

WIN

Liked: Staff & service, amenities, property conditions & facilities
Very nice place conveniently located in KK.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

DONGHOON

Liked: Cleanliness, staff & service, property conditions & facilities
very good place
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Fai

Liked: Cleanliness, amenities, property conditions & facilities
Access Location Beach
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

FU

Liked: Property conditions & facilities, room comfort
the lobby is very old. WiFi wasn’t usable in the evening and the service line can’t get through for 1hr time. I have to head down to reception to get support. Room was ok.
Stayed 2 nights in Sep 2025