Ksar El Abtal Hotels

"I rented this apartment while visiting Algeria from June 11–26, but we arrived June 12 and could barely stay one night. The address was wrong, the photo was misleading, and it took hours to find the place. Once inside, I was shocked — one bedroom had no door, the bathroom smelled bad, and the “jacuzzi” was a joke! vinyl flooring (inside the “jacuzzi”). There were no basic essentials — no cups, plates, or utensils — and we had to call the host at 10:30 PM just to get cups. The worst part: after showering, a horrific sewage smell came up from the drain and overwhelmed the entire apartment. I messaged the host at 8 AM, and she said no plumber would be available that day but offered to move us to a studio — not acceptable for two people. I asked to cancel, and we left by 11:30 AM the next morning. The host refused a refund even though we stayed less than 12 hours and the place was clearly unlivable. Do not rent this unit — it’s not in rentable condition and was a horrible experience. The worst hosts and place I have ever experienced!! "

"WiFi None-existent / Bathroom in poor condition/Towels light grey color from white/Deceiving welcome ! on arrival No double bed available as booked on Hotel.com, but two small separate beds with pillows that broke our neck. Suite was available we were told ??? I was traveling with my wife! No bar ! No double key to work ! TV was absolutely useless ! Room phone defective !DO NOT DISTURB Sign unavailable ! At 09h45 , a lady room cleaner without a single knock , entered the room as I shouted " Hey ", she quickly exited ! "

"Terrible place, toilets didn't work and the door to my room wouldn't lock then wouldn't open. I talked to others who also had problems. Brothel upstairs and on top of that I got charged when I arrived even though it was a prepaid room!? This hotel should not be listed on the internet "