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Reviews

7.8 out of 10
Good

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Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 12 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel
Stayed 4 nights in Sep 2017

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Distinctly average

I arrived by car and parked on the third level, only for hotel guests. I then, however, had to take my 6 year old and 6 month old baby in her car seat all the way down to the ground floor to check in. I went down in a lift and was 'spat out' in the middle of the busy shopping mall with no signs to indicate where the hotel reception was. We had to wheel our suitcase through shoppers and eventually found the check in desk. The room was large and pleasant, but freezing. The AC very noisy. In the morning my shower was lukewarm at best. The breakfast room did not look at all inviting (and was also poorly signposted and was found after yet another walk through the shopping mall). We left without breakfast.
Stayed 1 night in Sep 2017

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Isolated location but good if you have a car

This is my second stay, which I guess says something. Room is comfortable and clean. Wifi is a bit hit and miss. Well appointed - usual stuff and nice to have a fridge with water replaced daily. Local area - there is a small shopping centre underneath the hotel, with restaurants, food shops, a cinema and plenty of free parking. A bit isolated though - not within walking distance of anywhere else.
Stayed 6 nights in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ABANG MUHD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I had was the hotel reception. It was too small (similar to those of a budget hotel, not quite appropriate for a hotel with Garden Sentral's standard.) and it was too far away from the parking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Masanayati

Liked: Staff & service, property conditions & facilities, room comfort

Average

It was an average experience overall. The staff were friendly. There was no rubbish bins in our room, went out of the room and there was a staff around so we asked for one and they said that our room was a 'blocked room' that's why our room has no rubbish bins and the "make up room' sign cannot be turned off. My sleep was great tho. This is a place to relax if you want to go on a weekend off the busy life. Went for a swim too, the pool was 1.2m deep so kids cant really swim by their own (safety concerns). The lifts to go to the floor had to be accessed using keycard which was good for security. Parking space was spacious. Breakfast was good. Wifi was excellent at first but turns out bad after few hours. Cleanliness was good, just few stains on the floor in our room that i think cannot be removed? Thats all i can say i guess.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, spacious hotel, good value.

Good place to stay provided you have transport to where you will be working. Otherwise it's a bit isolated, though the tiny shopping centre and supermarket downstairs are handy for forgotten items. Some good food as well (though the hotel breakfast was poor). Wifi in my room was a bit hit and miss and this is obviously an important thing when travelling.

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

I would recommend friends to stay here

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

zulika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious rm & worth every penny. However weak wifi at top level.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi not so good

Satisfactory

8/10 Good

Brian, Brunei

Liked: Staff & service, property conditions & facilities, room comfort

Great stay with minor issues

The hotel was overall good but the cleanliness of the room wasn't the best I've seen. Hair in the bathroom and a stale smell from the A/C were downers. Awesome bed and pool access though. I'd stay there again though.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bad stay. Receptions are friendly but services were bad. Encountered a few items broke down, like the toilet drainage was blocked so I requested to changed room.At new room, the door and lock weren't working properly but luckily I'm handy enough to fixed the door myself(and for the hotel). Requested for a DVD player and the housekeeper told me they lost the cable so I insisted that I will get a new cable from the shop nearby using my own cost, however it turns out that the dvd player has long broke down, so I kinda wasted my money. The TV picture quality in the room was bad as well. And few of the sockets in the room were not functioning. Seems like that were a lot of problems... could not want to go there again, sorry!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
주변이 조용하고 쇼핑센터가 같이 있어 이용하는데는 좋았음. 로비 공간은 협소하나 큰 불편은 없음. 객실이용시 면도기 빗이 없음 참고 하세요.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

KS, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasent stay

Nice place to stay. This is relatively a new hotel.

8/10 Good

MARISOL, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel agradable. buena relacion calidad/precio

he disfrutado mucho de la piscina y el gimnasio

8/10 Good

JOSE MARIA, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel agradable. buena eleccion

muy buena relación calidad precio. Buen hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort