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Reviews of Crystal Crown Kuala Lumpur

3 out of 5
Crystal Crown Kuala Lumpur
No.3, Jalan Jambu Mawar, Off Jalan Kepong, Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 121 reviews" "
Rating 8 - Good. 59 out of 121 reviews" "
Rating 6 - Okay. 33 out of 121 reviews" "
Rating 4 - Poor. 10 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mohd Shahru Razmi

Travelled with family
My comment all average, good place to stay..thanks.
Stayed 2 nights in Nov 2023

6/10 Okay

Ban

Disliked: Staff & service, property conditions & facilities
Property is very old and needs an upgrade urgently. Maintenance staff is totally hopeless. Toilet cannot flush and took forever to top up. Shower curtain damaged and dirty. Hallway is moldy and smelly. Some of the reception staff are clueless about solving problems. Porter is also the security guard? When needed not there. Room size is adequate. AC works well.
Stayed 2 nights in Jun 2023

6/10 Okay

Nyuk Yin

Business traveller
Liked: Cleanliness, staff & service
The bathroom not well maintained. Room floor not cleaned properly. Got ants
Stayed 3 nights in Mar 2023

8/10 Good

Yahaya

Stayed 1 night in May 2022
Response from Govin on 7 Jun 2022
Dear Yahaya, Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Kuala Lumpur, The Fact that you choose Crystal Crown Hotel Kuala Lumpur is an honor to us. We sincerely hope you enjoyed your stay and will come back again! If there is anything that you feel like we overlooked then please let us know. Looking forward to welcoming you again soon.

6/10 Okay

ANNIS RAJ

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

8/10 Good

Carmun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice. some improvement can be done on breakfast menu - some menu rotation with variety of foods.
Stayed 5 nights in Feb 2020

6/10 Okay

CHAN

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Viknesh

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Fennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv lack of reception only one channel is working, and the toilet condition not so good, always choke.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Staff was kind and helpful. Property is clean and comfortable for the price .Hotel is ne
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Noor Hazulah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Kok Han

Business traveller
Liked: Staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

zurina

Business traveller
Liked: Cleanliness, staff & service, amenities
ok nanti check in lagi
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The hotel was comfortable and the rates were reasonable. Areas for improvements: Need a few more western breakfast items and drainage in bathtub needs to be improved.
Stayed 3 nights in Oct 2019

8/10 Good

Yok Khiong

Liked: Cleanliness, staff & service, room comfort
Trip to KL
The hotel is a bit old but the staffs are friendly. Good budget hotel.
Stayed 4 nights in Oct 2019

6/10 Okay

Mark

Travelled with family and small children, Business traveller
no toothbrush provided but there is a convenient store at lobby to sell stuffs. no fox movies channel
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Property was clean and room was comfortable. Staff excellent.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
there is not much of anything I can write home about, just common regular things.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

mohd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good servis
Stayed 2 nights in Aug 2019

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's affordable and enjoying stay..
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lick crystal crown
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have been staying in this hotel for the past 8 years, always a pleasant experience despite limited amenities, thanks to the friendly front desk and housekeeping we encountered thus far.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Diva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Keep expectations low.
Cigarette smoke smell everywhere in the room and walkway. Room did not feel clean. No toiletries. Staff were friendly. Internet was good. Had a good view. Can’t complain for the fair price point.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Crystal Crown
The receptionist, Vin, is very friendly. His recommendation never fail to impress
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
ok good nice
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I was only there a night as it was close to where my friend lived and was easy to pick up and go to airport. Now as a foreign visitor, I came from another hotel that had slightly better amenities. The room here, did not have a usb charger and no clock in the room. But did have a nice small free breakfast!
Stayed 1 night in Apr 2019

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

8/10 Good

Aristotle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Mar 2019

10/10 Excellent

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is nice, but the breakfast buffet is abit disappointing due to less variety and the taste is so-so only.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
good location, reasonable price
Stayed 1 night in Dec 2018

6/10 Okay

NN, KB, Malaysia

Liked: Staff & service, room comfort
Limited parking space. Breakfast was so-so.
Stayed 3 nights in Nov 2018

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Aaron

Short and good. Breakfast was okay.
Stayed 1 night in Nov 2018

8/10 Good

Aik Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is very friendly and helpful when approach, thumb up.
Stayed 2 nights in Nov 2018