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Dorsett Residence by crystal

Property class: 4

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Located close to Pavilion Kuala Lumpur and Berjaya Times Square, Dorsett Residence by crystal provides a nightclub, a shopping centre on-site and a garden. In addition to a gym, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Gym
  • Outdoor space

Room options

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Showing 5 of 5 rooms

View all photos for Family Apartment, Non Smoking, City View

A rooftop pool with lounge chairs, surrounded by modern buildings and palm trees.

Family Apartment, Non Smoking, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Junior Apartment, City View

A modern living room with a sofa, TV, and a glass coffee table.

Junior Apartment, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

A modern hotel room with a large bed, a chandelier, a bathroom with a mirror, and a view of the cityscape through a glass partition.

Luxury Apartment, 1 Bedroom, City View

  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, Balcony, City View

A hotel room with a large bed, a bedside table, a nightstand, a mirror, and a ceiling light fixture.

Standard Apartment, Balcony, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment, City View

A modern dining area with a glass table, grey upholstered chairs, and a kitchen in the background.

Elite Apartment, City View

  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

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About the area

Located in Bukit Bintang neighbourhood, Dorsett Residence by crystal is connected to a railway/underground station. Pavilion Kuala Lumpur and Berjaya Times Square are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium. Visit our Kuala Lumpur travel guide
View more Apartments in Kuala Lumpur
Map
172 Jln Imbi, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 55100

What's nearby

  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    2 min walk - 0.2 km
  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    10 min walk - 0.9 km
  • The Petronas Towers, a prominent skyscraper, and a colorful fountain in Kuala Lumpur.
    KLCC Park
    12 min walk - 1.0 km
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    17 min walk - 1.5 km
  • A multi-tiered tower with illuminated platforms, surrounded by a cityscape at night.
    Kuala Lumpur Tower
    3 min drive - 2.3 km

Getting around

  • Kuala Lumpur Masjid Jamek Station
    4 min drive
  • Conlay MRT Station
    7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    39 min drive

Restaurants

  • The Lobby Lounge
    1 min walk
  • The Living Room
    4 min walk
  • Wizards
    1 min walk
  • Li Yen 丽苑
    3 min walk
  • JUE Cuisine 爵粤
    2 min walk

About this property

Dorsett Residence by crystal

  • Upscale apartment remodelled in 2024 and located near Pavilion Kuala Lumpur
  • Located close to Berjaya Times Square and KLCC Park, Dorsett Residence by crystal provides a nightclub, a shopping centre on-site and a garden. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and a gym are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • A round-trip airport shuttle (surcharge), evening entertainment and luggage storage
    • A lift and outdoor furniture
  • Room features
  • All guest rooms at Dorsett Residence by crystal include thoughtful touches, such as pillow menus, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Kitchens with fridges, dishwashers and microwaves
    • 55-inch Smart TVs with Netflix, streaming services and premium channels
    • Wardrobes/cupboards, ovens and ice makers

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Frequently asked questions

Does Dorsett Residence by crystal have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Dorsett Residence by crystal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dorsett Residence by crystal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Dorsett Residence by crystal?

Checkout is at noon.

Does Dorsett Residence by crystal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 500 per vehicle applies.

Where is Dorsett Residence by crystal located?

Located in Bukit Bintang, this apartment building is within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. KLCC Park and Suria KLCC Shopping Centre are also within 1 mi (2 km). Conlay MRT Station is 7 minutes by foot and Bukit Bintang Station is 8 minutes.

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Reviews

Dorsett Residence by crystal Reviews

7.0

Good

8.0

Cleanliness

7.4

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Ekram, the property manager is professional and provided super good support during our stay
Stayed 6 nights in Sep 2025
Verified review

2/10 Terrible

Liked: Communication
Disliked: Amenities
DO NOT RECOMMEND BOOKING! THE SAFETY LOCK IS BROKEN! CHECK THE PHOTO I AM POSTING! Disgusting smelly towels. And they don’t clean the room everyday. NOT A KING BED! Double at best. NOT A MEMORY FOAM MATTRESS. The cheapest spring mattress you can find. NO ICE MAKER. BEDSHEETS NOT CHANGED EVEN UPON REQUEST! 1 bathroom, NOT 2! Also STINKS LIKE A SEWER! Slippers are NASTY DIRTY USED FLIP-FLOPS. NOT A 55” TV. NO PREMIUM CHANNELS. NO IPOD DOCK. NO PAY MOVIES. NOT CONNECTED TO ANY MALL. NEAREST IS A 10 MINUTE UPHILL WALK! NOT CONNECTED TO ANY PUBLIC TRANSPORT! The ENTIRE LIST IS A LIE!
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Listing accuracy
Disliked: Check-in
Upon reaching , lobby was humid there's no air conditioning but fans . There's no reception but security guard instead . Checkin was hassle as we need to contact the host and instructions of collection room keys was given. Upon checking in . Floors was dirty and no mopped. Missing tv controller inside master bedroom. 3 days of stay its some what comfortable. Although the bed is clean but its unstable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
very good . It was good staying in Kualalampur .we are back again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
It was ok for what was paid but I wouldn’t stay again
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Noise of possible maintainance work in apartment above ours long into the night. On second night there the noise continued until 01:00. Am. Good location near shopping and restaurants.
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Communication, listing accuracy
Not a hotel, doesn’t hold up to Dorsett standards. Pictures are inaccurate. Booked 2 bedroom “elite” apartment. No king bed as listed, double at best. Place was clean, but in need of repair. Peeling wallpaper, water damage to wooden trim/floor. One of the rooms was musty/poorly kept. Door handle to the balcony missing on one side, loose and unsafe.
Stayed 7 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Communication
My wife requested an early check-in. She was given permission to check in by the staff, but they failed to inform her that the room we had reserved would be replaced. My request for a cancellation and refund has still not been processed, and neither a positive nor a negative response has been received from "Expedia" customer service!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
Booked for 2 bedroom but was given studio with single bed instead. Asked to change room but it was only available next day. They insist i booked wrongly but it was their fault in the end.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Disliked: Communication, listing accuracy
18日滞在しました、16階に宿泊しました、2ベッドルームがあり、洗面所も2箇所有ります、大型冷蔵庫は十分な広さがあり使いやすかったです、洗濯乾燥機も有りますが、洗剤は自分で調達します、調理器具は中華鍋の様な大きなフライパンが一つ有るだけで、鍋は無いので兼用して使いました、食器類は4人分の皿やカラトリーも有りますが、ガラスコップは1つしか有りませんし、マグカップ2つでした、シャワーの水圧や温度調整はとても良いです、バスタブは有りましたが私は使わなかったです、プールとトーレニングジムは、最上階の30階にありとても広く、深さも120メートルで利用するには安心です、デッキチェアーは6脚有りますが、パラソルなど日焼け止め対策の為の備品は有りません、タオルは部屋のバスタオルを持参します、グランドフロアーの玄関の隣にコンビニが有り、アルコールや、洗剤、マレーシアのコンセント器具も販売されています、ブキビンタン駅やアロー通りまで歩いて10分程で行けます、管理者から必要事はないかと、連絡が有りボトルウォーターや、ハンガーを頼みました、対応は早かったです、心配はセーフティボックスが無いので貴重品の保管に不安を感じました。
Stayed 18 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien dans l’ensemble, Propriétaire très réactif et sympa. Petit bémol : nous avons eux des soucis des chaudes au milieu du séjour mais c’est revenue à la fin du séjour.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
ホテルの客室も綺麗で広く、洗濯機も浴槽もあり使いやすい。 また、プールも屋上で見渡しも良く素敵な場所でした。
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Flott leilighet med veldig bra beliggenhet. Veldig hyggelig vert som både var hjelpsom og alltid tilgjengelig.
Stayed 16 nights in Jun 2025