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KL Service Apartment at Times Square

4.0 star property
Family-friendly hotel connected to a shopping centre in Kuala Lumpur with a sauna

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Photo gallery for KL Service Apartment at Times Square

Outdoor pool, pool loungers
Garden view
Family dining
Business centre
Children’s activities

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
LED TV
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Dishwasher
  • 99 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 3 Twin Beds

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About the area

Map
Berjaya Times Square East Tower, Suite A-40-09, No.1, Jalan Imbi, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Jalan Alor - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Imbi Station - 2 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Taste of Asia Food Court - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Berjaya Cafe @ Berjaya Times Square Hotel - ‬1 min walk

About this property

KL Service Apartment at Times Square

Upscale family-friendly hotel near Berjaya Times Square
Near Pavilion Kuala Lumpur and KLCC Park, KL Service Apartment at Times Square provides a bowling alley, a poolside bar and shopping on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a massage or a body treatment. Enjoy the health club, as well as activities, such as basketball and racquetball/squash. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and an indoor tennis court
  • Self-parking (surcharge), express check-in and babysitting (surcharge)
  • Smoke-free property, a ballroom and meeting rooms
  • Guest reviews give top marks for the first-rate property condition
Room features
All guest rooms at KL Service Apartment at Times Square feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 32-inch LED TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and kitchenettes

Languages

English, Hindi, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 37 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's club
  • Children's pool
  • Health club
  • Indoor tennis court
  • Library
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 45 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Berjaya Times Square Srvice Suites East Tower, No1, Jalan Imbi.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 45.0 per day.
Cots (infant beds) are available for MYR 30.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 37 for children
  • Self-parking fee: MYR 15.00 per day
  • Crib (infant bed) fee: MYR 30.0 per day
  • Rollaway bed fee: MYR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

KL Service Apartment Times Square
KL Service Times Square
Kuala Lumpur KL Service Apartment at Times Square Apartment
Apartment KL Service Apartment at Times Square
KL Service Apartment at Time Square
KL Service Apartment Times Square Kuala Lumpur
Apartment KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Kuala Lumpur
KL Service Times Square Kuala Lumpur
Kl Service Times Square
Kl Service At Times Square
KL Service Apartment at Times Square Hotel
KL Service Apartment at Times Square Kuala Lumpur
KL Service Apartment at Times Square Hotel Kuala Lumpur

Frequently asked questions

Does KL Service Apartment at Times Square have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is KL Service Apartment at Times Square pet-friendly?

No, pets are not allowed at this property.

How much is parking at KL Service Apartment at Times Square?

Self-parking is available for MYR 15.00 per day.

What time is check-in at KL Service Apartment at Times Square?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at KL Service Apartment at Times Square?

Checkout is at noon.

Where is KL Service Apartment at Times Square located?

Located in the centre of Kuala Lumpur, this family-friendly hotel is within a 10-minute walk of Berjaya Times Square and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 1 mile (2 km). Imbi Station is only a 2-minute walk and Hang Tuah Station is 5 minutes.

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KL Service Apartment at Times Square Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 117 reviews
Rating 8 - Good. 29 out of 117 reviews
Rating 6 - Okay. 28 out of 117 reviews
Rating 4 - Poor. 8 out of 117 reviews
Rating 2 - Terrible. 16 out of 117 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Krisma

Liked: Amenities
Location of the property is prefect
Stayed 3 nights in Dec 2024

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities
So bad, dirty, old, broken furniture, towels have bad smell and never ill be there
Stayed 2 nights in Jul 2025

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very
Stayed 2 nights in Apr 2025

2/10 Terrible

Parash Mani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated property with dirty amenities

Hotel is filthy with outdated toilet, difficult to flush. The bath tub was full of dust and stains, i was too hesitant to use the toilet and the bathtub becuase of stains and all the marks that were present there.
Stayed 2 nights in Apr 2025

6/10 Okay

Hollie

Very central great location to get buses for day tours and the bus to and from Singapore. Property quite dated and tired
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Please not that there is no parking provided
Stayed 1 night in Jul 2023

4/10 Poor

Leo

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not good hospitality service

Locations excellent, No desk at the lobby, just a little table nobody to help at check in, had to look for the security to call someone to come down , waited almost 45 min. before someone came down with a room key, had to give 100 Malaysian money cash for deposit no credit card accepted, Had Wifi problem in the room took over a day before someone came to fix it. , at check out is the same had to call a number and someone waited for you with the 100 malaysian cash but must turn the room key in first
Stayed 6 nights in Oct 2024

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities
1st room they gave us was listed non smoking but had smoke smells. They provided no other options but to spray perfume. Extremely dirty towels and sheets, including blood, hair, and dirt. Rugs were filthy and smelled of urine. The second room they gave us was equally dirty, had smelly mildewed shorts from previous guest hanging in the closet - and the electricity got cut at night from the power company because they didn't pay the electric bill. The electricity was not restored.
Stayed 2 nights in Oct 2023

6/10 Okay

Brad

Stayed 3 nights in Feb 2025

2/10 Terrible

Hidekuni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1日泊まるぐらいなら我慢できるレベル。
Stayed 1 night in Jan 2025

2/10 Terrible

SUNG MIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommend

4인 예약인데 휴지도 절반만 남아있었고 드라이기도 없어 요청했는데 불친절했습니다. 숙소에서 냄새가 많이났고 청결하지 않았습니다. 4인인데 수건도 2개밖에 안나오고 온수도 잘 나오지 않았습니다. 쇼핑몰이 옆에 있어 위치는 매우 좋았는데 숙소가 많이 더럽고 냄새도 많이났습니다.
Stayed 1 night in Aug 2024

6/10 Okay

Tim

Slidt men rent

Billeder levede ikke op til lejlighedens stand. Lejligheden fremstod slidt og sofaen beskidt, men ellers var lejligheden ren. Personen som vi skulle tjekke ind hos gav os blot en nøgle i lobbyen, det var det information vi fik om stedet. Faciliteterne i bygningen er super lækre, en super børne venlig og stor pool og et udemærket fitness rum.
Stayed 2 nights in Jul 2023

4/10 Poor

Keiko

Disliked: Amenities
鍵が開かなくなってしまい連絡が取れなかっりした。鍵を直したが今度は鍵がかからず部屋を変えて一日中時間を無駄に しまし。
Stayed 8 nights in Feb 2023

4/10 Poor

Keiko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレが水漏れして何時でも床がびしょびしょで滑るので危ない事ともっていったスリッパがダメになった。
Stayed 5 nights in Feb 2023

6/10 Okay

Yee Kang

Disliked: Cleanliness, property conditions & facilities

Good.

First day we arrived, one our clean towel was damp and wasn’t that clean. 2nd day our toilet bowl was almost overflowed and they came to fix it 30 minutes later. Overall a good but can be improve.
Stayed 3 nights in Aug 2020

10/10 Excellent

nazim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good service and nice place for family
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2020

2/10 Terrible

Hubert

Disliked: Cleanliness, amenities
We requested but did not get two access cards. The room was freezingly cold, when requested for two blankets, we got only one! There's no complimentary coffee, tea or suger. They charged an extra $10 per night, when I'm supposed to have paid in full! I'll never return to KL Service Apt, even if they paid me!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view was fantastic and please rectify your TV channel cos in the room cannaot watch
Stayed 1 night in Dec 2019

10/10 Excellent

Anders

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2019

8/10 Good

Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Accessible to food and shopping.
Stayed 1 night in Nov 2019

4/10 Poor

AA

Disliked: Cleanliness
Property condition was not ideal. It was old with small insects under the rotten wood.
Stayed 1 night in Nov 2019

6/10 Okay

Gutsybel, Singapore

Disliked: Amenities, property conditions & facilities
Security is good as no one can come from shoppibg mall or carpark. Quite run down.
Stayed 3 nights in Oct 2019

8/10 Good

Derrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location. The con is the room structure old and some of the floor tile can feel like come out.
Stayed 2 nights in Oct 2019

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Able to give us complimentary toiletries like more shampoo, body wash and bed room slippers will be an area of improvement.
Stayed 3 nights in Sep 2019