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Novotel Kuala Lumpur City Centre

4.0 star property
Aromatherapy treatments at The Zen Spa offer rejuvenation before exploring Kuala Lumpur, with express check-in making the adventure even smoother

Choose dates to view prices

Novotel Kuala Lumpur City Centre offers a peaceful escape in the bustling capital. Unwind with spa treatments, savor international dishes at The Square, and cool off in the outdoor pool. Enjoy free in-room WiFi and attentive staff who impress guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €89
includes taxes & fees
27 May - 28 May

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 165 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 58 for adults and from MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Novotel Kuala Lumpur City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Novotel Kuala Lumpur City Centre?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Kuala Lumpur City Centre on 27 May 2026 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Kuala Lumpur City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Kuala Lumpur City Centre?

Self-parking is available for MYR 5 per stay. Limited spots are available.

What time is check-in at Novotel Kuala Lumpur City Centre?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Novotel Kuala Lumpur City Centre?

Checkout is at noon. Late checkout is available for a fee.

Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 210 per vehicle applies.

Where is Novotel Kuala Lumpur City Centre located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street Market are also within 2 mi (3 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.6

Cleanliness

8.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 305 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Haili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 4 day, 3 nights stay while in KL. We loved the location being across from the Pavilion mall, and walkable distance to KLCC and the Twin Towers. Our room was clean, welcoming, and made for a relaxing stay. We’ll surely be back in the future!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gurprit

Liked: Cleanliness
Very clean rooms and staff was amazing thank you Novotel Gary
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Very good atmosphere. All the staff members were amazing and room was very comfortable and clean.
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities
clean room, friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sipan

Liked: Cleanliness, staff & service, amenities
Perfect as always. The staff to the facility!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, good breakfast choices, convenient location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many attractions nearby.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Tarifur

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Filtered water available. Nice comfortable king bed and pillows. Very helpful staff
Stayed 3 nights in Jan 2026
Verified

8/10 Good

YOSHIFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 4days Clean・Nice room・very convenient around the hotel
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

SHARIFAH HANA BINTE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super clean hotel.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very central area.. close to everything... lots of shopping and eateries nearby
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Miki

Liked: Cleanliness, amenities, property conditions & facilities
location is perfect!!
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Juan G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute family trip

Last minute booking turned out to be ok finding. We spent two nights, great location close to the shopping district.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Tian Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near distance to dining n shopping
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities
Good location, good room, however, the breakfast dishes weren't replenished quickly. The problem was the Chinese tourists… a family occupied three rooms and seemed to think the hallway was a playroom for their many children, and at night the constant coming and going and the slamming of bedroom doors kept us awake.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Room size . Very helpful staff. Excellent stay
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Syahmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to many places dje to the citywalk bridge that's right beside the hotel
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with nany shopping centres around.

Fast check in and service staffs were very friendly. Wide variety of breakfast buffet. Hotel is very near to Shopping malls, just across a bridge.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Mona

Location location is amazing
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were really friendly and breakfast was great every morning! We loved how quick it was to get to bukit Bintang and to all the transport links
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel KL was well situated accross the road from the Pavillion Mall and a 9 minute walk to Bintang Buket or the Twin Towers . Good value for money.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Len

Liked: Amenities
Big rooms that are clean with comfortable beds and strong air conditioner. Nice strong showers with ample hot water. Very friendly and helpful staff.
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Shih Wen

Liked: Cleanliness

Dine / Shop

Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024