In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Hotel KT Mutiara

2 out of 5
Hotel KT Mutiara
67 Jalan Sultan Ismail, Kuala Terengganu, Terengganu

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 7 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

EE

Liked: Cleanliness, staff & service
wifi was weak but upgraded recently & now good! view totally blocked by oppo building! air-con is too near the bad! no shampoo but soap only! 很多鋪撐不下去 食和買東西少了選擇！
Stayed 1 night in Apr 2024

6/10 Okay

EE

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
room got 2plugs, 1tv 1kettle, then hairdryer phone laptop shaver powerbank...!?
Stayed 1 night in Apr 2024

8/10 Good

Norafisha

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Very good hospitality and helpful staff
Stayed 3 nights in Sep 2022

8/10 Good

Izzuddin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

mohd sukrisan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Been informed to reception before that we gonna check in very late night. Once we arrived at the hotel , an old guy (maybe the reception night shift) took my IC and checked in their system . Told the guy that we coming late n already informed . After almost 5 minute standing waiting he typing very slow n i told again that we already book but coming late , then he suddenly stop typing n gve the key to us. The hotel is very old and i think the hotel need more young staff working at night for safety purpose. Overall , room is ok
Stayed 1 night in Apr 2019

8/10 Good

wan mohd zulkefli

Liked: Cleanliness, staff & service, room comfort
Hotel room is ok but so hard to get TV channel
Stayed 1 night in Mar 2019
Response from zura on 4 Apr 2019
sorry for all the difficulties we will resolve this issue immediately thank you for your assessment

8/10 Good

Mohd shahrizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from zura on 4 Apr 2019
thank you for your assessment

8/10 Good

mohd sukrisan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Tengku Suraiya

It was good. The hotel is in the middle of town, near to almost everything. The room is so so, all basic needs fulfilled.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Eita, KL

If good if staf can clean n wash bathroom went they clean the room
Stayed 4 nights in Aug 2018

6/10 Okay

nadri

Stayed 1 night in Sep 2023

6/10 Okay

NOR AZMI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

MASLAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harga berpatutan penginapan selesa
Saya berpuashati dengan tawaran harga yang berpatutan serta bilik yang selesa
Stayed 1 night in Mar 2019
Response from zura on 4 Apr 2019
terima kasih di atas penilaian anda..keselesaan pelanggan adalah keutamaan kami