Kualoa Ranch

The mattress need upgrading. You sink in. The curtains are so old the darkening outside Sade is falling apart. The bathroom, carpet need some serious upgrading. I feel bad commenting but need remodeling.

No coffee in the morning. No gym. Had to walk a few blocks to use shared gym. Mini split ac was not working properly. I reported it and they sent a tech to look at it and he was not able to repair. I was able to fix it by cleaning filter. Pool was down for a day.

Our room was “clean” but the carpet was gross. The kitchen was filthy. The oven didn’t heat over 350 so we could not use it for making pizzas or other items we purchased. The front two burners didn’t work either. The curtains were broken. The beach items available were broken - the boogie board and chairs were not usable. The parking garage had 6 inches of standing water and the ceiling was so low many cars wouldn’t fit. Our rental van barely had clearance but the front desk didn’t ask before charging $40 a day for parking. One lady at the front desk was quite rude each time we saw her. Would NOT recommend.