Colmar Tropicale

Property class: 4

Choose dates to view prices

Reviews

7.4 out of 10
Good
Consider a stay at Colmar Tropicale and take advantage of an adjacent golf course, a coffee shop/cafe and a garden. Active travellers can enjoy cycling at this hotel. Indulge in a massage, a facial and a body treatment at Tatami Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room

A double bed with a wooden frame, a bedside table with a lamp, and a window with red curtains.

Superior Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds

A neatly made bed with a patterned throw, two decorative pillows, and two bedside lamps on white nightstands.

Family Room, 2 Double Beds

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

A bedroom with a bed, two bedside tables with lamps, a chair, and a cabinet.

Suite, 2 Bedrooms

  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a large bed, a nightstand with a lamp, a wardrobe, and a desk with a chair.

Deluxe Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

A neatly made bed with a white headboard, two bedside lamps, and a telephone on the nightstand.

Deluxe King

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

A hotel room with a bed, a desk, a chair, and a balcony with curtains.

One Bedroom Suite King

8.0 out of 10
Very good
(5 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

A hotel room with a bed, two bedside tables with lamps, a chair, and a window with curtains.

Two Bedroom Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin

A hotel room with two single beds, a desk with a computer and lamp, and a window with curtains.

Deluxe Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Suite Twin

A cozy living room with a sofa, armchair, and coffee table, a balcony with a scenic view, and a television on a stand.

One Bedroom Suite Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
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About the area

Located in Bukit Tinggi, Colmar Tropicale is connected to the convention centre. The area's natural beauty can be seen at Lentang Forest Recretional Park and Cascada de Ulu Tampik Janda Baik, while Arena of Stars and Orang Asli Museum are cultural highlights. Travelling with kids? Consider Berjaya Hills Botanical Garden and Figs Malaysia Farm. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails, ziplining and mountain biking. Visit our Bukit Tinggi travel guide
Map
KM48, Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

What's nearby

  • La Santé Spa
    8 min drive - 3.8 km
  • Berjaya Hills Botanical Garden
    9 min drive - 4.6 km
  • Genting Skyway
    37 min drive - 30.9 km
  • Genting Highlands Premium Outlets
    37 min drive - 30.9 km
  • Genting SkyWorlds Theme Park
    46 min drive - 37.0 km

Getting around

  • Kuala Lumpur Gombak Station
    39 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    141 min drive

Restaurants

  • Restoran Wonderland Valley
    22 min drive
  • The Qiu Dining
    24 min drive
  • Restoran Fantasy Valley 桃源谷
    22 min drive
  • La Flamme Restaurant
    6 min drive
  • Le Poulet Roti
    6 min drive

About this property

Colmar Tropicale

  • Upscale family-friendly hotel connected to the convention centre
  • An adjacent golf course, a coffee shop/cafe and a garden are just a few of the amenities provided at Colmar Tropicale. Active travellers can enjoy cycling at this hotel. Indulge in a massage, a facial and a body treatment at Tatami Spa, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers
    • Buffet breakfast (surcharge), a free local area shuttle and bike hire
    • Meeting rooms, a 24-hour front desk and a banquet hall
    • Concierge services, a billiards/pool table and a lift
  • Room features
  • All 235 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Free toiletries and hairdryers
    • TVs with cable channels
    • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free area shuttle up to 1 km
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 23 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Blason
  • La boulangerie
  • La cigogne
  • La Flamme
  • La Orient

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 45 for adults and from MYR 23 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Colmar Tropicale have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Colmar Tropicale pet-friendly?

No, pets are not allowed at this property.

How much is parking at Colmar Tropicale?

Limited spots are available. There is free parking nearby.

What time is check-in at Colmar Tropicale?

Check-in start time: 3 PM; check-in end time: 6 PM.

What time is check-out at Colmar Tropicale?

Checkout is at noon.

Does Colmar Tropicale provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Colmar Tropicale located?

Located in the mountains, this family-friendly hotel is 1.6 mi (2.6 km) from La Santé Spa and 2.2 mi (3.6 km) from Berjaya Hills Botanical Garden. Figs Malaysia Farm and Cascada de Ulu Tampik Janda Baik are also within 16 miles (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Colmar Tropicale Reviews

7.4

Good

7.4

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 198 out of 924 reviews
Rating 8 - Good. 391 out of 924 reviews
Rating 6 - Okay. 207 out of 924 reviews
Rating 4 - Poor. 93 out of 924 reviews
Rating 2 - Terrible. 35 out of 924 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff were helpful and friendly. The “French village” is small. Although the rooms were cleaned but bed and furniture are old. Lights in the rooms were dimmed. However, the Aircon and fan were good. Overall, the short stay at the hotel was pleasant.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean,good location at middle of walking street
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

The breakfast options were quite limited, and food items were frequently not replenished unless specifically requested by guests. To make matters worse, the coffee machine was out of order, with management attributing it to peak season wear — an excuse that falls short of the standards expected at this level. Overall, the property does not quite live up to its 4-star rating. The one saving grace is its convenient location. For those seeking a genuinely superior experience, The Chateau nearby is a far better alternative and truly delivers on a 5-star promise.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in an isolated area, which made it a quiet place. However, there isn't much shopping / dining / activities to do. Good place to relax and be away from hustle of life
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A French-themed resort on a mountain top in Malaysia was always likely to be a slightly bizarre experience, and so it proved. Enjoyable though - reasonably priced, conveniently placed, room was good, staff friendly and helpful, plenty of dining options. Biggest issue was trying not to end up in other people's selfies/photos. In-house laundry service was excellent.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception and other service providers left us with a wonderful feeling. Their friendliness helps ease our hustle—especially their surprise for the birthday. Overall, the place is clean, quiet, and very relaxing.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience stayed
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and the staff was friendly and helpful. The area around the hotel is walkable and there are restaurants available too.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet resort
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery , very calm
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the French concept, the design, the food and walkable place.
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Quiet place
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Run down
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was worth the visit. Will come again
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great escape from KL, has the french vibe in it
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and pleasant
Verified review

8/10 Good

Liked: Staff & service
Property needs maintenance and more dinner options
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Very dated overall. Could really use a big reno.
Stayed 1 night in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are in need of refurbishment, dated and very rundown. Menus at the restaurants are limited.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Badly maintain resort

Very worn down resort. Buffet breakfast was mediocre, and at such high price during public holiday, it felt like rip off.
Stayed 2 nights in Sep 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Were really dirty. Thing were all very old. Service was poor. Pillows were stained
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I do not recommend this hotel.

It takes too long time to check in. And the room condition was very old and dirty. Especially the bathroom and the floor of the room was not cleaned well.
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Tourist scam place

They charge Europe price but no Europe standard. The rooms are very dirty and old. The air conditioning is not working and loud. We called them to fix and nobody comes. Just very disappointing stay overall
Stayed 1 night in Jul 2025