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Reviews of Snow Touch Resort (Shri Nath Group)

4 out of 5
Snow Touch Resort (Shri Nath Group)
Village Mahili, Patlikul, Dist Kullu, Kullu, Himachal Pradesh

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms with complementary breakfast but they charged me extra for that. Very bad experience
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and lovely food and hospitality
Stayed 3 nights in Dec 2018
Response from Pawan on 1 Jan 2019
Dear Guest Thank you for being a guest at our Resort and sparing your very valuable feedback in this review. Its really pleasure to see your reviews we appreciate your kind appreciation and assure you of our continued efforts to offer similar and even more enhanced experiences to our guests. Have a nice day. Best Regards Samit Banerjee General Manager

8/10 Good

Sitender

Liked: Staff & service, room comfort
Family Trip
Hotel has good service, staff also very nice and helpful. Food quality excellent but little expenses. Need renovation in some part of the hotel. Over all good experience.
Stayed 6 nights in Jun 2017
Response from Barin on 30 Apr 2018
Dear Sir, Greetings from Snow Touch Resort, Manali. Thanks for your review. We are very happy that we could make you satisfied. We are inviting you again to spend the special moments of your life with your friends and relatives and give us scope to treat you specially. Kindly recommend us to your friends and relatives so that we can also serve them with full satisfaction

6/10 Okay

harish, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Food quality & Heating system
1. Breakfast quality needs lot of improvement 2. Badly needs central heating system
Response from barin on 10 Mar 2018
Dear guest, Thank you for your feedback. We always try to make our guest feel like home away from home, We are trying to do our best. Hope at your next visit you will find your best experience over here. Kindly keep visiting...

10/10 Excellent

HIMANSHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Barin on 30 Apr 2018
Dear Sir, Greetings from Snow Touch Resort, Manali. Thanks for your review. We are very happy that we could make you satisfied. We are inviting you again to spend the special moments of your life with your friends and relatives and give us scope to treat you specially. Kindly recommend us to your friends and relatives so that we can also serve them with full satisfaction

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Overall.
A bit confusing what they offer as to what you get. In the descriptions of the hotel Mountain View vs. Riverview don't quite equate, there are mountains everywhere. The restaurant is overpriced and quite possibly some of the worst service around. the wait staff was nice but food service extremely slow. 50 rupees for a water??? We booked room with a balcony and did not get a room with a balcony. Once complaining we were then transferred to an upgraded room which was absolutely amazing. These rooms are huge like a small apartment only bigger. Service was great and the staff were attentive in main hotel. Overall a great stay the views of the Himalayas are astounding. If you get a river view... mountain views are of a garden or a hillside.
Dear Sir, Greetings from Snow Touch Resort, Manali. Thanks for your review. We are very happy that we could make you satisfied. We are are inviting you again to spend the special moments of your life with your friends and relatives and give us scope to treat you specially. Kindly recommend us to your friends and relatives so that we can also serve them with full satisfaction.