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CANDEO HOTELS KUMAMOTO SHINSHIGAI

3.5 star property
Hotel with a full-service spa, near Kumamoto Castle

Choose dates to view prices

Photo gallery for CANDEO HOTELS KUMAMOTO SHINSHIGAI

Public bath
Front of property – evening/night
Lounge
Property entrance
Lobby
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers a peaceful stay in central Chuo Ward. Guests can relax in the indoor public bath or use dry cleaning/laundry services. The 24-hour front desk, free in-room WiFi, and luggage storage complement the helpful staff and prime location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is €90
13 Oct - 14 Oct

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 20 of 20 rooms

View all photos for Private Spa Suite

Private Spa Suite

Private Spa Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Shower/bath combination
Hairdryer
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room with Sofa Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed
Blackout curtains
Bidet
Shower/bath combination
  • 22 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Corner Twin, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Room Single Use, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

King Room Single Use, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Hollywood Twin Room Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Hollywood Twin Room Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Corner Twin Room, Non Smoking, (For 3 People Use)

1 bedroom, in-room safe, blackout curtains, soundproofing

Corner Twin Room, Non Smoking, (For 3 People Use)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Corner Twin (For 3 People Use) Non-Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Superior Corner Twin (For 3 People Use) Non-Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room with Sofa Bed, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Triple Room with Sofa Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 30 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking

Deluxe Corner Quadruple, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 8
  • 4 Twin Beds

View all photos for Double Room, Non Smoking

1 bedroom, in-room safe, blackout curtains, soundproofing

Double Room, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking

Deluxe Quadruple, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 8
  • 4 Twin Beds

View all photos for Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking

Business Double Room Single Use, Non Smoking

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking

Deluxe Corner Twin, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Bidet
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Twin Beds
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About the area

Map
8-7 Shinshigai Chuo, Kumamoto, Kumamoto, 860-0803

What's nearby

  • Sakura Machi Kumamoto - 4 min walk - 0.4 km
  • Kumamoto-jo Hall - 6 min walk - 0.5 km
  • Kumamoto City Hall - 8 min walk - 0.7 km
  • Kumamoto Castle - 12 min walk - 1.1 km
  • Kumamoto Station Tourist Information Center - 2 min drive - 2.3 km

Getting around

  • Suidocho Tram Stop - 11 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto (KMJ) - 50 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪blé blé - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬1 min walk
  • ‪うどん居酒屋 ふく泉 新市街地店 - ‬2 min walk
  • ‪天草の魚と馬刺しの店 魚粋 - ‬1 min walk

About this property

CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel near Kumamoto-jo Hall
Close to Kumamoto Castle, CANDEO HOTELS KUMAMOTO SHINSHIGAI provides amenities, such as an indoor public bath (no minerals) and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a 24-hour front desk and smoke-free property
  • A lift, luggage storage and a vending machine
  • Guest reviews speak highly of the helpful staff and location
Room features
All 380 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 50-inch flat-screen TVs with satellite channels
  • Heating and housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,300 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Full-service spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (64 centimetre high)
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel
CANDEO HOTELS KUMAMOTO SHINSHIGAI Kumamoto
CANDEO HOTELS KUMAMOTO SHINSHIGAI Hotel Kumamoto

Frequently asked questions

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at CANDEO HOTELS KUMAMOTO SHINSHIGAI on 13 Oct 2025 start from €89.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Limited spots are available.

What time is check-in at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Checkout is at 11:00 AM.

Where is CANDEO HOTELS KUMAMOTO SHINSHIGAI located?

Located in Chuo Ward, this spa hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street, Kumamoto-jo Hall and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 11 minutes by foot and Fujisakigumae station is 18 minutes.

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Reviews

CANDEO HOTELS KUMAMOTO SHINSHIGAI Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 627 out of 896 reviews
Rating 8 - Good. 192 out of 896 reviews
Rating 6 - Okay. 45 out of 896 reviews
Rating 4 - Poor. 19 out of 896 reviews
Rating 2 - Terrible. 13 out of 896 reviews

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful at check in, rooms are large comfortable and clean, the spa was excellent, and hotel is very conveniently placed
Stayed 3 nights in Sep 2025

10/10 Excellent

Oi Ling Annabella Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
There’s spa onsen in the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wai Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工非常友善態度良好，位置優悦！
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Tattoo people can visit the onsen late at night which is a +++++++
Stayed 1 night in Aug 2025

10/10 Excellent

SHUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
熊本駅からは少しはなれてはいるが、繁華街にほど近く飲食には困らずに過ごせた。 ホテルは清潔でスタッフの対応も素晴らしい。
Stayed 1 night in Jul 2025

10/10 Excellent

さちこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋もきれいで広く快適に過ごせました
Stayed 1 night in Aug 2025

10/10 Excellent

ゆかり

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋がきれいでとても良い。
Stayed 1 night in Aug 2025

8/10 Good

Rieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アーケード街にあるのでショッピングも飲食店も多くて歩くのも歩きやすく雨の日でも傘要らずです。 ホテル内の大浴場もお湯が柔らかくてとても気持ちが良いですq
Stayed 1 night in Aug 2025

8/10 Good

ミドリ

Liked: Staff & service, amenities, property conditions & facilities
スタッフの対応がすごくよかったです。
Stayed 1 night in Aug 2025

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
とても快適で周辺に飲食店もたくさんありまた、リピートしたいです。
Stayed 1 night in May 2025

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, and the location was excellent — everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it.
Stayed 1 night in Aug 2025

10/10 Excellent

さだし

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても綺麗なホテルで安心して泊まれました。
Stayed 2 nights in May 2025

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予想していた以上に快適なステイでした。温泉もサウナも清潔で最高でした。
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體表現非常之滿意 行出去路口已經有好多街舖逛逛街 重點係酒店新淨 服務很好 會再入住
Stayed 2 nights in Aug 2025

10/10 Excellent

KA WING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店很新，房間大，12樓有大浴場，有室內和室外風呂，也有桑拿，很舒服。 房間大，有一張長型沙發，可以坐在窗邊看風景，正。酒店樓下就是商店街，購，吃東西非常方便。早餐一般，建議外出食。下次有機會會再入住。
Stayed 2 nights in Aug 2025

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having onsite self service laundry and an onsen are pluses!
Stayed 7 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location

10/10 Excellent

KATSUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サウナとお風呂が本当に良かった
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Stayed 1 night in Aug 2025

10/10 Excellent

KATSUHIRO

とても素晴らしい
Stayed 1 night in Jul 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適でした！ 大浴場もスイートのお部屋のスパも最高でした♪
Stayed 1 night in Aug 2025

10/10 Excellent

HauLun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工非常非常友善，且飯店位置距離鬧區走路不到30秒，相當好的住宿選擇。
Stayed 2 nights in Apr 2025

10/10 Excellent

Ka Yik Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
鄰近二通，飲食、交通極之方便。浸浴設施也很好。唯一不理想是泊車，如果夜晚要去車內取東西，基本上是不可能。
Stayed 2 nights in Jul 2025

10/10 Excellent

TAKAYUKI

Liked: Amenities, property conditions & facilities
街中で便利でした。風呂も良かったです！
Stayed 1 night in Jul 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗なホテルでした
Stayed 2 nights in Mar 2025