SOTETSU GRAND FRESA KUMAMOTO offers a genuine retreat in Chuo Ward's center. Guests appreciate the attentive staff and convenient on-site restaurant. The hotel provides practical amenities like dry cleaning and luggage storage for hassle-free stays.
In the entertainment district, SOTETSU GRAND FRESA KUMAMOTO is in Chuo Ward, a neighbourhood in Kumamoto with great shopping. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and some of the area's attractions include Shimotori Shopping Arcade and Kumamoto Zoo and Botanical Garden. Kishapoppo and Mifune Dinosaur Museum are also worth visiting. Visit our Kumamoto travel guide
2-2-23 Shimotori, Chuo Ward, Kumamoto, Kumamoto, 860-0807
What's nearby
Sunroad Shinshigai Shopping Street
1 min walk - 0.2 km
Kumamoto City Hall
5 min walk - 0.5 km
Kumamoto Castle
11 min walk - 1.0 km
Sakura Machi Kumamoto
6 min walk - 0.5 km
Kumamoto-jo Hall
7 min walk - 0.7 km
Getting around
Suidocho Tram Stop
9 min walk
Fujisakigumae station
16 min walk
Kumamoto (KMJ)
54 min drive
Restaurants
資さんうどん
1 min walk
サイゼリヤ
1 min walk
龍の家 ワシントン通り店
1 min walk
Starbucks
1 min walk
マクドナルド
1 min walk
About this property
SOTETSU GRAND FRESA KUMAMOTO
Hotel near Kumamoto Castle
SOTETSU GRAND FRESA KUMAMOTO provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), express check-in and smoke-free property
Luggage storage, a lift and a vending machine
A front desk safe and a 24-hour front desk
Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 247 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
Bidets, shower/bath combinations and free toiletries
32-inch Smart TVs with Netflix, Hulu and streaming services
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
A restaurant
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (100 centimetre wide door)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchairs on site
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch smart TV with digital channels
Hulu
Netflix
Streaming services
Food and drink
Electric kettle
More
Air conditioning
Heating
Mobile key entry
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 1500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay, LINE Pay and R Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
SOTETSU GRAND FRESA KUMAMOTO Hotel
SOTETSU GRAND FRESA KUMAMOTO Kumamoto
SOTETSU GRAND FRESA KUMAMOTO Hotel Kumamoto
Frequently asked questions
Is SOTETSU GRAND FRESA KUMAMOTO pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at SOTETSU GRAND FRESA KUMAMOTO?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at SOTETSU GRAND FRESA KUMAMOTO on 22 Mar 2026 start from €45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at SOTETSU GRAND FRESA KUMAMOTO?
This property doesn't offer parking.
What time is check-in at SOTETSU GRAND FRESA KUMAMOTO?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at SOTETSU GRAND FRESA KUMAMOTO?
Checkout is at 11:00 AM.
Where is SOTETSU GRAND FRESA KUMAMOTO located?
Located in Chuo Ward, this hotel is within a 15-minute walk of Shimotori Shopping Arcade and Kumamoto Castle. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are also within 10 minutes. Suidocho Tram Stop is 9 minutes by foot and Fujisakigumae station is 16 minutes.
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Reviews
SOTETSU GRAND FRESA KUMAMOTO Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 996 out of 1358 reviews
10 - Excellent
996
Rating 8 - Good. 292 out of 1358 reviews
8 - Good
292
Rating 6 - Okay. 46 out of 1358 reviews
6 - Okay
46
Rating 4 - Poor. 11 out of 1358 reviews
4 - Poor
11
Rating 2 - Terrible. 13 out of 1358 reviews
2 - Terrible
13
Reviews
10/10 Excellent
Marco Paul
25 Oct 2025
Liked: Amenities
Nice Hotel and great location. Definitely will stay again in this Hotel.
We had a wonderful stay, room is nice and clean; front desk service is vey friendly; delicious breakfast; parking lot is only 20 meters away; and hotel is right next to the largest shopping area in Kumamoto, also the convenient store is next door.
Breakfast buffet was amazing kept us on schedule since it was early breakfast times
Ac was nice
Rooms stocked and cleaned
They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up
Check out was very simple
Check in time is at 3pm but they can hold your luggage in lockers until it’s time
Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick
Pjs outside the rooms on a table
Very easy accessible location and all shopping, dinning and attractions are within waking distance from public transportation. Hotel room is clean and size is good for triple sharing.
It was great friendly staff with a breakfast buffet in the mornings. It is 1500 yen for the breakfast buffet which has local cuisine. The only downside i would say is if you need to do laundry it can get really expensive
This place is located at somewhat the end of a shopping street so its quieter yet convenient. The hotel provides the most extensive range of toiletries in the hotel lobby. Breakfast is very good!