Kumasi Hotel Guide - Kumasi City Mall hotels in Kumasi, Ghana.

"Everything was going well until I had an issue at the restaurant. After I paid for my meal, the staff returned without my full change and said they didn’t have any. This kind of situation is far too common and often feels like a deliberate way of shortchanging customers. I wasn’t pleased, and I made it clear that I would have gladly tipped more than the amount withheld. Service providers can and should do better. Customers shouldn’t have to ask for their exact change, no matter how small"

"It’s a nice place but the owner needs to talk to the cleaners and the people at the reception. My room wasn’t clean and trash wasn’t for two days. You call the reception for so many times and no one will answer you only for you to walk up there and you will see the workers on their phone. The waitress at the restaurant are very friendly and good."

"I had a great stay at the Oak Plaza Suites. The room was excellent and very comfortable. The staff were also exceptional. Very friendly and catered to every need promptly. I also enjoyed the breakfast which had good choices and varied every day. I highly reccomend the hotel."

"The hotel manager as well as the staff were eager to meet your needs, i love the location it's quite and the food is great "

"This is a great place for personal and family travels "

"Pool was not cleaned but overall the place is one of the best hotels. "

"I loved my stay. Will definitely come back "

"It was clean and nice staff"

"Excellent "