Kumatori Holidays

The staff and facilities at the hotel were wonderful and would definitely return with my family and recommend to others.

Clean, cool, friendly staff

Very clean and quiet

We didn’t expect to arrive at the property after a long trip and didn’t get to meet anyone. Everything has to be done electronically. The property manager sent us a link to complete the pre-check in process but the link didn’t work. We tried to request them to send it a different way but they never responded. I’m glad that Expedia representative be able to help us get the information to get in the building. Nobody’s in the lobby to greet us and we had to complete the check in process with the IPad. We would never come back to this place again.

I enjoyed staying here. The location could not be better for exploring Osaka, and there were plenty of great food options nearby. We were traveling from America and not used to the water heater settings, but the staff was very quick to communicate with us and incredibly helpful. Overall it was a great experience.