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"The hotel stuffs were very friendly and helpful. Complementary espresso drinks, soft drinks bar was excellent. Hot spring bath was fantastic. The location was the best…1 minute from Kurashiki’s beautiful historic area."

"While I found out that they stopped providing afternoon tea that is still posted on their website, the location is excellent, only 3 minutes away from the charming Bikam district, where you can enjoy the Japanese traditional houses and river side where any generation can find something to enjoy."

"Close to station, clean and new place, friendly staff, close to convenient store and old town. "

"Location was the best and made visiting the town extremely easy. Crowds of travelers made walking the streets sometimes difficult but the hotel was very quiet and relaxed."

"Breakfast was nice"

"On this trip, I stayed with my family, and we all loved our stay here. The room was spacious for the 3 of us, and the staff were friendly as always. We all loved the breakfast on the 11th floor. "

"Staff super friendly and super close to the train station and shopping so beautiful "

"A bit outdated room but very clean."

"Outstanding. Likely the best feature of this property. It is highly convenient, especially if arriving from Okayama. For travelers with luggage, taking the Limited Express train is strongly recommended for ease of access. The room was spacious and very clean, making it ideal for families or those traveling with a lot of luggage. The only minor flaw was a slight layer of dust on the high ledge above the beds. Unmanned check-in was seamless, and the remote customer service team was quick and responsive. A washing machine and detergent are provided in the room, which is a fantastic bonus for longer stays. There is no dryer—plan to air-dry your clothes. The day before my check-in, I received an email allegedly from the hotel requesting my credit card details, threatening cancellation if I did not comply. I was exhausted angter 20-25 k steps from all say and, fearing cancellation at an unmanned hotel, I unfortunately provided the information. This turned out to be a sophisticated phishing scam. While thankfully nothing was charged to my card, I had to immediately cancel it, which caused a major inconvenience for the remaining three weeks of my month-long trip in Japan. While the hotel is not to be blamed the management should investigate how this leak occurred. Putting my experience here for causation for other travelers."