Kuala Lumpur Hotel Guide - Kwai Chai Hong hotels in Kuala Lumpur, Malaysia.

"Everything was great the room was clean the staff were awesome. I used grab for my ride which was very convenient I don’t think they had an airport shuttle. My only issue is the tv did not have really good channels compared to the other hotels I stayed at and I had a hard time adjusting the a/c temperature "

"Staff was very friendly, clean room, give advice of things to so in the area, A/C work well, safe area to walk at night, . Love this hotel,"

"It is good hotel in good location. "

"Hotel service and care is always excellent in Asia. No difference with all the staff at Grand Santa Signature KL. Hotel lobby is in the smaller side, but very comfy and clean and has all the amenities of bigger hotel. Breakfast has many selection, but the western option is rather limited. However seating is plentiful and all the staff were delightful. Cleanliness was also very good. In our second stay within a week, we were given a larger room in the 2nd floor. We were quite pleased because the previous room in 7th floor was quite tiny. The rooms were very clean. The bathroom was also clean and well equipped. The AC which is very important, worked very well in both rooms. Overall we are very pleased with our stay at Grand Santa Signature. We will definitely book again due to the above comments and its proximity to KLCC and other attractions. "

"Superb hotel, amazing welcome from the moment you step out of the taxi. Beautiful suite, lovely bed and excellent quality bed linen. Great food in the restaurant, try the afternoon tea a very British feel to the service. Can’t fault this hotel, well apart from the lukewarm tea at breakfast."

"Would stay again."

"Cleanliness staff breakfast was all good. Kept coming bck to stay whenever im in KL."

"Helpful & courteous staff... clean and big room ... "

"Amazing stay in a brand new hotel towering over KL. Very welcoming and accommodating staff, and the hotel has a wide selection of great amenities. The room was generously sized, with a very comfortable bed. The pool and spa area is incredible. In terms of critiques, some of the finishes are already showing wear (they used veneered woods instead of solid in most places) and the room service breakfast was hit or miss. Highly recommend a stay here! "