Reception

Reviews of JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI

3 out of 5
JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI
44-1 Higashikujo Kamitonodacho, Minami-ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1008 reviews" "
Rating 8 - Good. 293 out of 1008 reviews" "
Rating 6 - Okay. 53 out of 1008 reviews" "
Rating 4 - Poor. 17 out of 1008 reviews" "
Rating 2 - Terrible. 10 out of 1008 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a 5 min walk to kyoto station and has heart-in access from the hotel with your keycard to 7-eleven. Very convenient to get cash out and breakfast. Loved it!
Stayed 2 nights in May 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 21 May 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .ヴィアインプライム京都駅八条口

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
We would highly recommend this hotel. What a great find! Close to the station, but very quiet. Top rate furnishings. Plenty of shops around if needed.
Stayed 2 nights in May 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 19 May 2024
Thank you very much for using VIAINN PRIME KYOTOEKI HACHIJOGUCHI.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Zhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 17 May 2024
感謝您入住京都站八條口VIAINN PRIME酒店。我們很高興聽到您對我們的酒店感到滿意。你在京都玩得開心嗎?我們希望您在不久的將來能再次回來並留在這裡。此致,京都站八條口維艾恩普萊姆酒店

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station. So convenient
Stayed 3 nights in May 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 16 May 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

8/10 Good

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always willing to offer help
Stayed 1 night in May 2024
Response from Via Inn Prime Kyotoeki Hachijoguchi on 14 May 2024
Thank you very much for staying at VIAINN PRIME KYOTOEKI HACHIJOGUCHI the other day.We will continue to make efforts to encourage your satisfaction with guest's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room.very close to Kyoto Station.fantastic value
Stayed 1 night in May 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 14 May 2024
This time, thank you for staying at our hotel from some hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

Mckay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great service.
Stayed 5 nights in May 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 12 May 2024
Thank you for using our service.I'm glad you're satisfied

10/10 Excellent

Jacob, Fort Collins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during a 5-day stay in Kyoto. We chose the hotel for the price and rating, but also mainly for the proximity to Kyoto station. It is only a quick two-block walk to the station which made our trip very easy. There is also a 7/11 next door which came in handy for getting cash and grabbing some quick snacks late at night. The room was a little tight for our two large suitcases, the room did not come with a steamer or iron, and the pillows were a bit flat and hard. With that said, it was still a great hotel, and we would certainly stay again for the location, quality, and price point.
Stayed 5 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 10 May 2024
Hello Sir,Thank you for staying at HOTEL VIAINNPRIME KYOTO-EKI HACHIJOGUCHI.For your reference, let us explain that we do have a steamer in each guest room. Did you notice a black machine near a TV? It is a steamer / air purifier for guest use. Also, iron, iron board, and soft pillow are available upon request. We are a budget hotel and bellboys are not available, but some items are ready to pick up at the reception for guest use for free.We hope this info will do for your next stay.Best regards,HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. The room was very clean, comfortable and plenty of amenities. The location is also very useful, just behind the train, subway and bus station. Last but not least, the staff is helpful, kind and very polite. We had a great time here and would come back again.
Stayed 3 nights in May 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 10 May 2024
Dear Sir,Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We are honored to hear such a compliment.If you have a chance to visit Kyoto again in the future, please come in late fall, for you may have a chance to enjoy a gorgeous view with beautifully colored maple leaves.Please have a safe flight home.Best regards,HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI

8/10 Good

Robyn

Stayed 3 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 10 May 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We also would like to appreciate your feedback.Did you enjoy visiting famour tourist places in Kyoto, or having some Japanese cuisine?Hope you enjoyed traveling around Kyoto and Japan to your fullest.Best regards,HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff service was amazing. 7/11 right underneath and really convenient to access as well as walking distance to the station. Smoke room also available. Room was small however but was more then enough for our 6 night stay as we were out during the day. Clean - If on a budget, would definitely recommend
Stayed 6 nights in Apr 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 7 May 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Vinh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, next to train station lot of restaurants and shopping mall close by.
Stayed 3 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI on 6 May 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.It is honoured that you seemed to have enjoyed staying with us. Did you have time to shop spree or indulge yourself with Japanese sweets?We hope you come back and stay with us again because Kyoto has much more to expect.Best regards,

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 mins from the station and 7 eleven in the main floor, you xant ask for more than that
Stayed 3 nights in May 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 4 May 2024
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

CAROLYN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easily walkable to train station (many dining options there also. 7 Eleven is also just right around the corner.
Stayed 3 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI on 2 May 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.Have you had any chances to try some Japanese dish?Not only world-known sushi, but we have tons of various kinds in Japanese cuisine like ramen or tonkatsu. We hope you enjoyed staing in Kyoto, Japan to your fullest.Best regards,

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in Japan. It was further from all the places we want to explore in Kyoto but it was conveniently located next to Kyoto station so it was still a great location to be able to catch a train around the city to explore. Would definitely recommend and stay here again the next time we are in Kyoto.
Stayed 3 nights in Apr 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 1 May 2024
Thank you very much for staying at our hotel the other day.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

Ronnie

Travelled with family
Liked: Amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 27 Apr 2024
This time, thank you for staying at VIAINN PRIME KYOTOEKI HACHIJOGUCHI from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Marlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay during our trip in Japan! Best part was how it was near Kyoto Station making our walk to/from the hotel short, which was the best after a long day of walking! Another plus was the 7-Eleven in the hotel!
Stayed 3 nights in Apr 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 27 Apr 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Carlos, Pflugerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful surroundings, atmosphere and great staff. The receptionist and staff were friendly and helpful. Lovely and great first impression of hotel. The room was spacious, clean, and comfortable. The price value was great. Just a few steps from the train station. I will definitely be back next year. Excelente ubicación, hermosos alrededores, ambiente y excelente personal. La recepcionista y el personal fueron amables y serviciales. Encantadora y excelente primera impresión del hotel. La habitación era espaciosa, limpia y cómoda. El valor del precio era excelente. A pocos pasos de la estación de tren. Definitivamente volveré el año que viene.
Stayed 2 nights in Apr 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 25 Apr 2024
Thank you very much for staying at our hotel the other day.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 25 Apr 2024
Thank you for staying HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We would like to appreciate you rating our hotel so high.Hope you come back and stay with us again in fall for the beautiful red maple leaves. We recommend you to see a gorgeous view with our ancient shrines and temples.Warm regards,

10/10 Excellent

Jimmy

Stayed 3 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 25 Apr 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We hope you enjoyed the city of Kyoto to your fullest.Warm regards,

8/10 Good

Jae Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the heart of kyoto station so it was perfect to stay before departure. It is not walking distance to the major attractions though. But around Kyoto station, there are so much shopping to do let alone many restaurants/foodcourts.
Stayed 1 night in Apr 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 23 Apr 2024
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

8/10 Good

Vang Kou, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to Kyoto station and had 7 eleven downstairs which made late night munchies super easy. Overall great hotel. Wish the washer/dryer were better. Could not get my cloths to dry.
Stayed 1 night in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 22 Apr 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.Quick tips for our laundry machines; please put half to 2/3 of the machine window. It will help the clothes get dried faster.Best regards,

10/10 Excellent

Hossam, Oshawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to station
Stayed 4 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI, Manager on 22 Apr 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.We also would like to appreciate you rate our hotel so high.We hope you enjoyed the city of Kyoto to your fullest.Best regards,

10/10 Excellent

Xing

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Kyoto train station. There are many choices for breakfast in the hotel, and it is very convenient to eat outside the hotel. The 7&11 store is on the first floor.
Stayed 4 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 16 Apr 2024
Xing 様This time, thank you for staying at our hotel from some hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice breakfast buffet
Stayed 4 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 16 Apr 2024
cathy 様Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to promote better service in the future.We sincerely look forward to your next visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 19 Apr 2024
Thank you for staying at Via Inn Prime Kyoto Station Hachijo Exit. Thank you very much for your review. We are honored to receive such a high evaluation. We would be happy if you could use our hotel the next time you come to Kyoto. We look forward to seeing you again.

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI on 18 Apr 2024
Thank you for staying at HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI.How was your trip to Kyoto?We hope you enjoyed the taste of Japan while you were with us.

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were very polite, the room was spacious and very clean, and the surrounding area was very convenient. Definitely will stay here again on my next trip!
Stayed 2 nights in Apr 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 13 Apr 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

Nellowe, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 14 Apr 2024
Thank you for staying with us and thank you for your review.We are very happy to receive such a high evaluation. We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Kyoto Station
Stayed 3 nights in Apr 2024
Response from VIAINN Prime KYOTOEKI HACHIJOGUCHI MANAGER on 10 Apr 2024
Thank you for using ViaInn Prime KyotoEki Hachijoguchi.Did you feel comfortable in your room?I would appreciate it if you could relax.If you have the opportunity to come to Kyoto again, please use ViaInn Prime KyotoEki Hachijoguchi.

8/10 Good

MAY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Apr 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 8 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Kyoto station walking distance even with luggage Very good breakfast with lots of variety Very pleasant and helpful English speaking staff Rooms are small but ok for Japan standard Pillows are hard but they are traditional style Attached to a 7/11 which has everything you need, Japan 7/11 are superior to ones in the USA Overall I will recommend and stay here again!
Stayed 4 nights in Apr 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 7 Apr 2024
Thank you for using our service.I'm glad you're satisfied.We look forward to serving you again.

10/10 Excellent

Dianne, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from Kyoto Station. Beautiful large spacious room with king bed. Smart Tv for mirroring Netflix from your phonne.
Stayed 4 nights in Apr 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 7 Apr 2024
Thank you for your service.I'm glad you're satisfied, and if you have a chance to visit Kyoto again, we'll be waiting for you to come to our building.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient to the Kyoto station. The room was a decent size and very clean. All the amenities were very nice and we were provided fresh slippers and lounge wear every day.
Stayed 2 nights in Mar 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 6 Apr 2024
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

6/10 Okay

Yoshiko

Stayed 1 night in Apr 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 6 Apr 2024
Thank you very much for staying at Via Inn Prime Kyoto Station Hachijo Exit. We look forward to welcoming you again.

10/10 Excellent

Ricardo, Eatontown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The close location to the station was great for us at this property. It was very nice and clean. The staff communicated with us well and were very accommodating.
Stayed 1 night in Mar 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 31 Mar 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue is the Tv kept dropping signal and failing Also no one speaks English. Not a problem but should know this before you book here if you are concerned
Stayed 3 nights in Mar 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 28 Mar 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Please give us the opportunity of improvement by all means. We sincerely look forward to seeing you again.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

8/10 Good

Mei Yu, Burnaby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
sir conditions made noise at night
Stayed 4 nights in Mar 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 26 Mar 2024
Thank you for your service.I'm sorry for making you feel uncomfortable about the noise.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Right at station and above a 7-1 if convenience matters most, area lack any character otherwise. Clean n New n good price.
Stayed 1 night in Mar 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 26 Mar 2024
Thank you for your service.I'm glad you're satisfied.We look forward to serving you again.

10/10 Excellent

gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay with 2 kids. Walking distance from train station/shopping/restaurants
Stayed 5 nights in Mar 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 31 Mar 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

10/10 Excellent

Ngapoko-Kinau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean and tidy and very well presented. The moment we walked in it was absolutely stunning. The rooms were well spaced for a room in Japan. Bathroom was clean and honestly so spacious.
Stayed 3 nights in Mar 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 25 Mar 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay, very safe, and near the Kyoto station
Stayed 2 nights in Mar 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 24 Mar 2024
Thank you for your service.I'm glad you're satisfied.We look forward to serving you again

8/10 Good

Isabelle

Travelled with family and small children
Liked: Cleanliness, staff & service
This hotel is very convenient if you’re looking for a place near Kyoto station, 7-11, and shopping. The property is on the older side and there are large groups that come here so check in can be long if you hit the crowd.
Stayed 2 nights in Mar 2024
Response from ヴィアインプライム京都駅八条口 くちこみ担当 on 23 Mar 2024
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER

8/10 Good

Michelle

Stayed 4 nights in Mar 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 8 Apr 2024
Thank you for staying with us and thank you for your review.We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.VIAINN PRIME KYOTOEKI HACHIJOGUCHI

10/10 Excellent

KIN MING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very convenient for stay, and walk for Kyoto station less than 5 minutes, the Aeon mall also near the hotel
Stayed 3 nights in Mar 2024
Response from VIAINN PRIME KYOTOEKI HACHIJOGUCHI on 15 Mar 2024
Thank you for staying with us and thank you for your review.We are happy to hear that you were happy to stay with us.Close to Kyoto Station. We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.

8/10 Good

Lin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Location very convenient
Stayed 3 nights in Mar 2024
Response from Via Inn Prime Kyoto Station Hachijo guchi. Manager on 13 Mar 2024
Thank you very much for staying at our hotel.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

10/10 Excellent

Ace

Liked: Amenities
Huge space in their deluxe room
Stayed 4 nights in Mar 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 11 Mar 2024
Thank you very much for using our hotel.Thank you for evaluating us a lot.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Kayo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel, super close to the station so you can easily walk less than 5 min to get food or shop or catch a train. The hotel was clean, the room was a comfortable stay.
Stayed 3 nights in Mar 2024
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 11 Mar 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.I am very pleased that you have liked us.I am happy if you can use the hotel again.

10/10 Excellent

MEI CHING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good for familiy
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 11 Mar 2024
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

MEI CHING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near Kyoto station, great services
Response from HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER on 11 Mar 2024
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We look forward to seeing you soon on your next visit.