We were looking for a Ryokan off the beaten track and really liked the facilities. The building is a little older, but has a very original vibe and feels especially quiet and calm.
Also the rooms are beautiful with exposed wood - although our room faced to the street it was quiet and light (the windows were covered though). The bathrooms could use an upgrade, though, and the spa / onsen is very simple, just one tiny bath.
We did enjoy the breakfast and the very lovely breakfast staff, which really cared for us - the best part of the stay.
The reception staff however felt very detached and not eager to help us or talk to us, with especially random and strict breakfast, checkout and luggage timing rules ("you can only leave the luggage here until 3"), that did not seem to be justified by business. Other Ryokan's would help suggest or book dinner, but they told us to just walk there. The location is, as expected, a bit off, and despite being close to the train and bus stations, not easy to find things - so a little help would have been nice.