Property entrance

Reviews of Toyoko Inn Kyoto Gojo-omiya

3 out of 5
Toyoko Inn Kyoto Gojo-omiya
502-5, Chudojimae-cho, Nichome, Nishigawa, Gojyo-sagaru, Omiyadori, Kyoto, Kyoto

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 257 reviews" "
Rating 8 - Good. 114 out of 257 reviews" "
Rating 6 - Okay. 39 out of 257 reviews" "
Rating 4 - Poor. 7 out of 257 reviews" "
Rating 2 - Terrible. 5 out of 257 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Timothy, Fairview

Liked: Staff & service
Location good hotel is older but works, price is reasonable
Stayed 1 night in May 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 18 May 2024
Thank you so much for your stay and feedback.We're pleased to hear that. We hope you will stay with us again.

10/10 Excellent

Sherone

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very friendly staff, very clean, good location, easy to get taxis.
Stayed 1 night in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 28 Apr 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

JUNKO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoying stay there Close to attractions and close enough to train station Breakfast include is exceptional 👍
Stayed 5 nights in Apr 2024
Response from FRONT DESK on 12 Apr 2024
Thank you very much for staying with us.

10/10 Excellent

Tj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and fantastic staff. Hotel wasn't in the best location though as its a bit of a hike from Kyoto station.
Stayed 2 nights in Mar 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 4 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 22 Dec 2023
この度はご宿泊頂き誠にありがとうございました。また機会がありましたらご検討していただけると幸いです。

8/10 Good

Noel

Liked: Staff & service
Stayed 5 nights in Nov 2023

10/10 Excellent

Tereysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Response from 東横INN京都五条大宮 くちこみ担当 on 9 Feb 2024
Thank you very much for staying at our hotel the other day.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.

8/10 Good

Tracie

Travelled with family and small children
There’s not much to do around the areas. 20 to 25 minutes walk to Kyoto Station.
Stayed 4 nights in Nov 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 10 Dec 2023
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

8/10 Good

Xian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Near bus stations.
Stayed 3 nights in Oct 2023

10/10 Excellent

Xian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience indeed.
Stayed 1 night in Oct 2023

8/10 Good

T

Liked: Cleanliness, property conditions & facilities, room comfort
Okay for a few nights stopover.
I'd a great stay although the breakfast isn't caterd for Westerners, Broccoli and soup and fish with skins on really didn't do my appetite much good. The stench was undesirable. Nobody at reception to assist with Check Out even though I banged on the office door. Although, there was a sign on the counter but it was written in local language which probably indicated that they were at breakfast at 8am.
Stayed 2 nights in Oct 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 9 Oct 2023
Thank you very much for staying at our hotel the other day.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Abi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all so friendly!!
Stayed 2 nights in Apr 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 11 Apr 2023
Thank you for your stay and feedback.We're pleased to hear you. We await your return sometime soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis Leistung war sehr gut Essen hat sehr gut geschmeckt
Stayed 5 nights in May 2024

8/10 Good

Kotoji

Travelled with partner
Liked: Staff & service
良い
Stayed 1 night in May 2024

10/10 Excellent

nobuhiro

Liked: Cleanliness, staff & service
3人部屋でしたが広くて良かった。
Stayed 1 night in May 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 15 May 2024
この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

hideaki

Liked: Property conditions & facilities
初めて宿泊しました!スタッフの対応が良かったです。
Stayed 2 nights in May 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 11 May 2024
先日はご宿泊頂き誠にありがとうございました。次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参ります。またお目にかかれます日を楽しみにしております。

10/10 Excellent

shiori

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が種類も豊富で味もとても良かった!正直期待してなかったのに、いい意味で期待を裏切られた!機会があればまた利用したい。
Stayed 1 night in May 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 10 May 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参ります。またお目にかかれます日を楽しみにしております。

10/10 Excellent

KENICHI

スタッフの対応も良く、部屋も綺麗でした。
Stayed 4 nights in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 2 May 2024
この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。これからもより良いサービスをご提供できますよう一同精進して参ります。お客様のまたのお帰りを心よりお待ち申し上げます。

8/10 Good

Chika

Stayed 2 nights in Apr 2024

10/10 Excellent

Kyosuke

Liked: Cleanliness, staff & service, property conditions & facilities
朝食も満足できてホテルも綺麗でした。 ありがとうございました。
Stayed 1 night in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 2 May 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil et très propre
Stayed 3 nights in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 24 Apr 2024
Thank you so much for your stay and feedback.We are pleased to hear your compliments on the front desk service.We're pleased to hear that. We hope you will stay with us again.

8/10 Good

???

Business traveller
Liked: Cleanliness, property conditions & facilities
静かでゆっくりできました。
Stayed 1 night in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 25 Apr 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and acceptable breakfast. Nit many things to do around...
Stayed 3 nights in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 24 Apr 2024
Thank you so much for your stay and feedback.The front desk can also provide information on nearby tourist attractions, so please feel free to ask us when you visit us again.We're pleased to hear that. We hope you will stay with us again.

8/10 Good

Yoshihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
京都駅から歩くにはやや不便ですが、その点以外は使いやすいホテルです。
Stayed 1 night in Apr 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 24 Apr 2024
ご宿泊に当ホテルをご利用頂き、誠にありがとうございました。また、アンケートご回答にご協力頂きましたことを重ねてお礼申し上げます。また京都へのお出かけや出張の際には、ぜひお立ち寄りいただければと存じます。

10/10 Excellent

Ryosuke

Stayed 1 night in Mar 2024

6/10 Okay

masahiro

Disliked: Property conditions & facilities
思ったより周辺に何もなかった
Stayed 1 night in Mar 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 4 Apr 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。また、当ホテルを候補の一つに入れていただければ、幸いです。

10/10 Excellent

kayoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方も親切で優しく、美味しい朝食と係りの方の笑顔が楽しい京都の始まりで最高な一日を過ごす事が出来ました。ありがとうございました。
Stayed 1 night in Mar 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 4 Apr 2024
先日はご宿泊頂きありがとうございました。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。

10/10 Excellent

?

Travelled with group
Liked: Cleanliness, staff & service, amenities
The customer service was top-notch, mate! Definitely keen to swing by again 'cause the spot's not too shabby, ya know?
Stayed 5 nights in Mar 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 4 Apr 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Hiroshi

Stayed 1 night in Mar 2024

8/10 Good

mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Yasuhide

Stayed 2 nights in Feb 2024

8/10 Good

Mamoru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが親切です。駐車した車の車内灯を消し忘れていたのを四条大宮、五条大宮のスタッフが連携して、教えてくれました。ありがたいです。
Stayed 1 night in Feb 2024

10/10 Excellent

????

Travelled with family and small children
Liked: Staff & service, amenities
気持ち良く過ごすことが出来ました。
Stayed 1 night in Feb 2024

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
京都マラソンの日に宿泊しました。 当日の朝食が30分前倒しで用意していただき助かりました。
Stayed 2 nights in Feb 2024

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 6 Feb 2024
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。是非、またのご来館を心よりお待ち申し上げます。

8/10 Good

QI

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 31 Jan 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。より良いサービスの向上を目指し精進して参ります。また機会がありましたらご検討していただけると幸いです。

6/10 Okay

Kyohei

Stayed 1 night in Jan 2024

10/10 Excellent

KEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
忘れ物をしてしまい迅速な対応をして頂き有り難うございました。
Stayed 1 night in Jan 2024
Response from 東横INN京都五条大宮 くちこみ担当 on 12 Jan 2024
この度は当ホテルをご利用頂きありがとうございます。また、高評価、コメントを頂きました事、重ねてお礼申し上げます。またのお越しを、スタッフ一同心よりお待ちしております。

8/10 Good

Isao

Travelled with family, Business traveller
Liked: Amenities
Stayed 2 nights in Jan 2024

6/10 Okay

Masaki

Stayed 1 night in Dec 2023

10/10 Excellent

attsushi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Katsunori

Stayed 2 nights in Dec 2023

8/10 Good

Kazuya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また使います
Stayed 2 nights in Dec 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 8 Jan 2024
この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。これからもお客様のご評価を励みに、より一層ご満足いただるようにサービスの向上に努めて参る所存です。是非またのお越しをスタッフ一同心よりお待ち申し上げます。

6/10 Okay

Família

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
朝食は美味しい 料理が終わるとすぐに新しいのを出してくれる ただタバコの臭いがキツイ
Stayed 1 night in Dec 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 1 Jan 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。またのご来館心よりお待ちしております。

10/10 Excellent

EKUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yoshihisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気持ち良く過ごせました 観光目的だと、駅から少し離れているかな
Stayed 1 night in Dec 2023
Response from 東横INN京都五条大宮 くちこみ担当 on 10 Dec 2023
この度は、数あるホテルの中より当ホテルにご宿泊ありがとうございます。これからもお客様のご評価を励みに、よりご満足いただけるよう努力して参ります。是非またのお越しをスタッフ一同心よりお待ち申し上げます。