Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews of Super 8 by Wyndham La Crosse

2.5 out of 5
Super 8 by Wyndham La Crosse
1625 Rose St, La Crosse, WI

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1006 reviews" "
Rating 8 - Good. 354 out of 1006 reviews" "
Rating 6 - Okay. 209 out of 1006 reviews" "
Rating 4 - Poor. 100 out of 1006 reviews" "
Rating 2 - Terrible. 81 out of 1006 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

RON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Jean K on 12 May 2024
Thank you for leaving a rating, Ron. We appreciate your feedback and look forward to seeing you again.

6/10 Okay

Sai

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Jean K on 10 May 2024
Thank you for leaving a rating, Sai. We will be sending a message you way to ask you how we can improve your experience.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a clean property with friendly and knowledgeable employees. Good value for the money. I will use this hotel again when I visit the area
Stayed 1 night in Apr 2024
Response from Jean K on 7 May 2024
Thank you for taking the time to comment on your stay at Super 8 La Crosse, David. We are thrilled to know that you will be back. We appreciate you pointing out our excellent staff and value.

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from Jean K. on 29 Apr 2024
Thank you for your perfect rating of Super 8, Heidi. We appreciate you taking the time to mention that your room was very clean and look forward to seeing you again.

2/10 Terrible

Cliff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Way too noisy at all hours of the night Couldn’t get any sleep. Complained but pretty much dismissed. Very disappointed in the stay no sleep Fri night , or Sat night. And nobody cared
Stayed 2 nights in Apr 2024
Response from Jean K. on 26 Apr 2024
We apologize that you were disturbed., Cliff. I am looking into the situation and will be reaching out to you shortly. Thank you for letting us know in your review. We want to be sure everyone is able to enjoy a quiet and comfortable stay.

6/10 Okay

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property and accommodations were fine. Just didn’t get any sleep because there were a group of individuals talking and laughing so hard outside our window late at night that we couldn’t sleep. Called the front desk and said would talk to them but they never stopped.
Stayed 1 night in Apr 2024
Response from Jean K. on 25 Apr 2024
Thank you so much for taking the time to let us know, Jennifer. We will be reaching out to you shortly. We apologize that you were disturbed and sincerely believed the situation had been addressed. We understand that a good night's sleep is crucial and we are truly sorry.

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jean K. on 26 Apr 2024
Thank you for taking the time to leave a rating, Sarah. We appreciate your feedback and will be reaching out to you.

10/10 Excellent

Mel, Neenah

Liked: Staff & service, property conditions & facilities
Good comfy beds, staff was amazing!! Pool na hot tub area was very nice. The free breakfast was not that great but appreciated what they offered.
Stayed 2 nights in Apr 2024
Response from Jean K. on 22 Apr 2024
Thank you for recommending our fantastic staff, Mei. We appreciate your feedback about our comfortable beds, nice pool area and free breakfast. Your rating and comments we be helpful to others. We are looking forward to seeing you again when you visit La Crosse, WI.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jean K. on 7 Apr 2024
Thank you for the perfect score, Karen. We appreciate you taking the time to rate your stay. We are looking forward to seeing you next time you are in La Crosse, WI.

10/10 Excellent

Christ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent price and very accomodating
Stayed 1 night in Mar 2024
Response from Jean K. on 18 Mar 2024
Thank you for recommending Super 8 by Wyndham La Crosse. We appreciate you pointing out the excellent value you found and look forward to seeing you again.

4/10 Poor

Holly

Travelled with family
Disliked: Property conditions & facilities
Poor condition
Stayed 1 night in Mar 2024
Response from Jean K. on 11 Mar 2024
We apologize that you were unhappy and are reaching out to you now. We wish we had been alerted during your stay, but understand it is easier to send feedback later. We appreciate you letting us know so that no one else is inconvenienced.We do not want anyone to be unhappy. Condition issues can be fixed, and we do that right away. We are inspecting the room for issues now.

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jean K. on 20 Feb 2024
Thank you for taking time to rate your stay, Whitney. We are pleased to see that we met your expectation and hope to see you again when you are in the area.

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
My fiancée and I always stay here when visiting La Crosse. Friendly staff, clean rooms, and walking distance you favorite local pub. Outstanding value.
Stayed 1 night in Dec 2023
Response from Jean K. on 12 Feb 2024
Thank you for mentioning our outstanding value and including details that will be helpful to all of our guests at Super 8, Eliott. We look forward to seeing you and your fiancée the next time you are in La Crosse, WI.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jean K. on 8 Feb 2024
Thank you for taking the time to rate your stay, Jamie. We are thrilled to see that we earned a perfect rating and look forward to serving you in the future.

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities
Everything was clean, updated, and the beds were surprisingly comfortable! Gorgeous pool area, nice and big with a hot tub. Definitely would recommend!
Stayed 1 night in Feb 2024
Response from Jean K. on 6 Feb 2024
Thank you for your recommendation, Kenneth, We appreciate you pointing out the pool area as wells as your clean, updated and comfortable room. Your feedback will be helpful to our future guest and we are looking forward to seeing you again when you visit La Crosse, WI.

10/10 Excellent

Doris

Stayed 1 night in Feb 2024
Response from Jean K. on 20 Mar 2024
We appreciate your perfect rating, Doris. Thank you for taking the time to let us know. We look forward to seeing you during your next visit to La Crosse.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Very clean. Nice breakfast. Room was comfortable. Had a very nice time.
Stayed 2 nights in Jan 2024
Response from Jean K. on 2 Feb 2024
Thank you for the perfect rating, Mary. We appreciate you mentioning how much you enjoyed your room and our continental breakfast. We hope to see you during your next visit to La Crosse, Wisconsin.

10/10 Excellent

Pablo

Stayed 1 night in Jan 2024
Response from Jean K. on 20 Mar 2024
Thank you for your feedback, Pablo. We appreciate your perfect rating and look forward to seeing you again.

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Had one small issue and the staff handled it great. Would stay again.
Stayed 1 night in Jan 2024
Response from Jean K. on 27 Jan 2024
Thank you for your recommendation, Matthew. We appreciate you mentioning our staff and are glad we could help. We are looking forward to seeing you next time.

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Mold in the bathroom, property was dirty!
Stayed 1 night in Jan 2024
Response from Jean K. on 11 Jan 2024
We apologize that your bathroom did not meet our standards and will be reaching out to you, Michael. We are disappointed this happened and that we were not aware in order to help you during your stay. Thank you for taking the time to let you know, now. We are using your feedback for training and improvement.

8/10 Good

Jer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jean K. on 8 Jan 2024
We appreciate you taking the time to rate your stay, Jer. We look forward to serving you in the future.

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Was a pleasant stay however we had trouble with the television and could only get the fan working. No heat.
Stayed 1 night in Jan 2024
Response from Jean K. on 8 Jan 2024
Thank you for letting us know about your stay, Michael. We will be reaching out to you directly to address your concerns.

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024
Response from Jean K. on 8 Jan 2024
We are thrilled to see we met your expectations, Melissa. We are looking forward to seeing you at Super 8 the next time you are visiting La Crosse.

8/10 Good

Nary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and great staff, only downfall was we had a horrible neighbor that was up all night screaming for hours. The front desk had to come tell them to stop many times but rudely guests did not stop. The hotel did give us discounted coupons for future use. That was nice.
Response from Jean K. on 12 Feb 2024
Thank you for mentioning our staff, Nary. We appreciate your understanding and taking the time to leave a review. We are glad we were able to help, and we are looking forward to seeing you again. We again apologize that you were disturbed.

8/10 Good

Greg

Stayed 1 night in Dec 2023
Response from Jean K. on 6 Jan 2024
Thank you for taking the time to leave a rating, Greg. We appreciate your feedback and look forward to seeing you again.

8/10 Good

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Dec 2023
Response from Jean K. on 11 Dec 2023
Thank you for pointing out our excellent staff, Benard. We appreciate you taking the time to review your stay with us,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotary light visit
Not a new hotel but nicely renovated. Came to La crosse to enjoy the rotary light show. We had a quiet comfortable stay.
Stayed 1 night in Dec 2023
Response from Jean K. on 11 Dec 2023
Thank you for pointing out La Crosse's Rotary club holiday light display on the MIssissippi, James. We a thrilled that you chose Super 8 and found your stay to be quiet and comfortable. We appreciate you taking the time to share some information with others planning to visit the area.

10/10 Excellent

Cynthia

Stayed 4 nights in Dec 2023
Response from Jean K. on 2 Jan 2024
Thank you for taking the time to rate your stay 5 out of 5, Cynthia. We look forward to seeing you next time you are in the area.

2/10 Terrible

Cameron

I was not able to stay there because I had a local address and I am still being charged for the room
Stayed 1 night in Dec 2023
Response from Jean K. on 5 Dec 2023
We see you were immediately refunded on our end and it is reflected as refund in your account through Expedia.We apologize that they may have had technical issues. We also encourage everyone to read messages upon booking to avoid any misunderstandings. We apologize for the inconvenience, Cameron.

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy. The price was right. Tv worked. Bathroom needs an update but everything was in good working order.
Stayed 1 night in Nov 2023
Response from Jean K. on 20 Nov 2023
Thank you for your helpful comments about our comfortable rooms and great value, Marie. We appreciate you taking time to leave us a suggestion and look forward to seeing you again.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Jean K. on 14 Nov 2023
Thank you for taking the time to leave a rating, Jessica. We have contacted you through Expedia messaging and hope to hear back.

2/10 Terrible

Jessica

Travelled with partner
Liked: Cleanliness, amenities
We got a double queen bed when reserved a single king. Queen was not queen size.
Stayed 1 night in Nov 2023
Response from Jean K. on 14 Nov 2023
We are sorry to hear there was a problem with your Expedia reservation, Jessica. We are sending you a direct message and encourage you to look at your confirmation letter from Expedia. We also encourage everyone to let us know at check in or during their stay if there is any concern. We are happy to help immediately.

8/10 Good

Esmeralda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included, price was nice, very clean, pool & hot tub was great.
Stayed 2 nights in Nov 2023
Response from Jean K. on 14 Nov 2023
We appreciate your recommendation for an excellent value at Super 8 La Crosse, Esmeralda. Thank you for taking time to point out our clean rooms and how much you enjoyed the pool area. We look forward to seeing you next time you visit western Wisconsin.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt my room was very clean, which is the most important part of hotel stays. The bed was very comfortable. I enjoyed my stay.
Stayed 1 night in Nov 2023
Response from Jean K. on 13 Nov 2023
Thank you for sharing how clean and comfortable your stay at Super 8 La Crosse was, Kimberly. We are looking forward to seeing you again, and are thrilled to know you had an excellent experience.

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Jean K. on 13 Nov 2023
Thank you for taking the time to leave a rating, Rebecca. We appreciate your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Served its purpose...not a place to vacation to, but good bed and pretty clean.
Stayed 1 night in Nov 2023
Response from Jean K. on 6 Nov 2023
Thank you for taking time to leave a rating, John.We are happy to see we met your expectations and hope to see you again when you are in the La Crosse, WI area.

2/10 Terrible

Brenda

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023
Response from Jean K. on 3 Nov 2023
We understand that you are unhappy based on previous correspondence where we have re-explained the rules at our property and laws in Wisconsin. We are sorry that there is no other way to restate the matter.

4/10 Poor

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled terrible every time we entered, stall, stinky air. There was mold in the bathroom, the carpet was very stained and there were very small bath towels. The free breakfast was served with hard boiled eggs and bread in community bags that everyone would have to reach into, and a shared gallon of milk. Needless to say we did not eat there. And we paid more than what the max amount was listed on the door, likely because it was an upcharge from Orbitz. I would not recommend this property.
Stayed 2 nights in Oct 2023
Response from Jean K. on 2 Nov 2023
We apologize you were dissatisfied, Kimberly. We are deeply concerned about the issues you describe, which are not at all typical at our property. We wish we could have known during your 2 night stay as we would have immediately assisted you. We are reaching out to you directly in hopes we can help.

6/10 Okay

Marilyn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Looked like mold in the bathroom shower
Stayed 2 nights in Oct 2023
Response from Jean K. on 24 Oct 2023
Thank you for letting us know, Marilyn. We apologize and will be contacting you directly. This is not at all typical at our property and we will be following up with you.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not clean. Service was fair. They have you sign off on potential charges that were ridiculous. For example:$200 fine if you park ‘wrong’? I had to ask for clarification. Ridiculously over priced for small, i cleanly room.
Stayed 2 nights in Oct 2023
Response from Jean K. on 23 Oct 2023
We wish we were able to help during your stay and apologize that you were unhappy. With anonymous reviews, we cannot help unless you are able to please contact us. We value your feedback and would like to follow up. For others reading, if our 24/7 staff knows of a problem, we will help immediately.The 200 mentioned here is the amount for violating state no smoking laws in WI. Improper parking is blocking doors or fire lanes which is also a safety issue for all guests. These are typical items of note on registration cards at area hotels.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, upgraded to a suite but it was on the end of the hotel within about 25 feet of the highway & very noisy most of the night.
Stayed 1 night in Oct 2023
Response from Jean K. on 24 Oct 2023
Thank you for taking time to rate your stay, Rebecca. It is great to see you enjoyed your room, overall. We understand street noise can be an uncontrollable problem and are sorry for the disruption. The majority of our rooms are away from the street in quieter areas of the hotel and are available upon request. We will send a message to reach out to you shorty.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jean K. on 23 Oct 2023
Thank you for taking time to rate your stay with us at Super 8, Marlene. We are thrilled to see your perfect rating.

8/10 Good

steve L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jean K. on 24 Oct 2023
Thank you for taking the time to rate your stay, Steve. We look forward to your next visit.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel. Basic price. Free continental breakfast always good
Stayed 1 night in Oct 2023
Response from Jean K. on 22 Oct 2023
Thank you for pointing out our delicious complimentary breakfast. We are glad you enjoyed your stay and look forward to seeing you again, Melissa.

8/10 Good

Junabe, Plum City

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Nice hotel. Thanks
Stayed 2 nights in Oct 2023
Response from Jean K. on 22 Oct 2023
Thank you, Junabe! We are thrilled you had a wonderful stay and look forward to serving you in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and quiet.
Stayed 1 night in Oct 2023
Response from Jean K. on 17 Oct 2023
Thank you for pointing out our clean and quiet rooms, Stephen. We hope to see you again in the near future.

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jean K. on 17 Oct 2023
Thank you for taking the time to rate your stay, Julia. We appreciate your feedback and look forward to seeing you again.

6/10 Okay

Toni

Stayed 1 night in Oct 2023
Response from Jean K. on 6 Nov 2023
It looks like your stay could have been better, Toni. We will reach out to you shortly.

6/10 Okay

Keith

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I've stayed in plenty of motels and Super 8s , but this one was just meh. Pool was super cold, as was the entire pool room. Not much for breakfast, but that's fine. You can tell they've tried updating the rooms and for the most part they're great. Some of the little details though, like bad tile in the bathroom. Just little things that make me feel it's not a 200 per night motel.
Stayed 1 night in Oct 2023
Response from Jean K. on 17 Oct 2023
Thank you for taking the time to share so many details about your stay, Keith. We are using your feedback to make improvements regarding the details you mentioned. We strive to provide an excellent value, and apologize that we fell short this time. I will be sending a message to you directly.

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean motel. Beds very comfortable.
Stayed 1 night in Oct 2023
Response from Jean K. on 17 Oct 2023
Thank you for pointing out how clean and comfortable your stay was, Roger. We look forward to seeing you next time you are in the area.