Collado Villalba Hotel Guide. Hotels in La Depuradora, Collado Villalba, Spain

"Good to stay for a few days "

"good"

"La limpieza y la habitación genial. Capaz me parece excesivo los 13 euros del desayuno Lo demás muy bien !"

"The AC isn't working right, and when I called reception, they told me to open the window for fresh air. I emailed the manager but never heard back. I even spoke to her, and she confirmed the AC is broken and they're short-staffed (I had to go down to pick up an iron myself). Plus, there's no parking lot, so you have to find a spot on the street."

"The shower water flow was small or narrow. No pressure. The hotel has great views but I wouldn’t rate it a 5 star hotel "

"Air con useless - not working "

"Breakfast was not available as the cafe was undergoing renovations but we received a refund for this"

"I was unable to go into the property i waited outside the property gate for almost 20mins in the cold thankfully a guest who was headed out opened the gate and that was how I was able to get into the properties concierge. And the WiFi kept disconnecting from my devices all the time I have to keep reconnecting over again from time to time. And then 3 days to the end of my stay at the property my room keys stopped working I went and on my way back on getting to the property my key didn’t work I had to stay out agin in the cold to wait for someone coming outside to open the gate to so I could go in to the concierge to complain about my keys failure to access me in. However I played lawn tennis and I was given access to play lawn tennis even though it wasn’t part of my room package but I was allowed to play the game with my husband thank you."

"I would not recommend anyone to book this AI driven hotel. You can’t call them, you can’t message them. We waisted so much time to check in. You also need WhatsApp in their check in system, never again."