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Reviews of hidden valley luxury master suite

hidden valley luxury master suite
La Habra Heights, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

9.4/10

Cleanliness

4.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karyn T.

Liked: Cleanliness
Family Visit
We really enjoyed our stay. The grounds were beautiful and we were able to make use of the patio. The accommodations were clean, comfortable. We had the amenities that we needed for our stay. I would argue that the beds were queen size, they felt like full sized bed. That said, we are tall people so that may have factored into our perception. The beds were comfortable as a single sleeper. Mr. Lim was very polite and available if we needed assistance.
Stayed 5 nights in Feb 2024

10/10 Excellent

Meghan M., New Orleans, Louisiana

Liked: Cleanliness
Great space, great location
We were very comfortable in this room. The bed was great, large tv, large bath, nice views, everything we needed for our stay. Thanks again!
Stayed 4 nights in Sep 2023

10/10 Excellent

Teresa M.

Liked: Cleanliness
Clean ,calm, & collected
It was great clean place with such a calm feeling .It had everything you need for a short trip .
Stayed 2 nights in Jul 2023

6/10 Okay

Nilla

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I booked this property, which was further and more expensive than the hotel, only because of the one 5 star review they had and I expected it to be clean and convenient. The hotel was closer to Disney and would have had more amenities such as a pool, exercise room, elevator for higher floor rooms, wheel chair, handicap accessibility, would have provided coffee, cart for convenience, etc. I have a disability and the room we got was in the back of the property, meaning I had to climb 2 flights of stairs up steep hill every time we went in and out of the house. There was a stained towel in the bathroom hanging from the wall, there were water spots on the mirrors, the portable cooktop was dirty, 2 of the coffee mugs were not properly washed and had coffee at the bottom. I expected it the kitchen to have a full size oven, more than 2 burners, and equipped with the necessary kitchen utensils for use. I was disappointed to find a 2 burner portable cooktop that you couldn't even use at the same time with the skillets. They have wifi but when you get there, don't count on your phone to work to contact them to open the gate for you. We had to wait 15 minutes for the wife to finally open the gate and instead of greeting us, she was asking us to move our car. When I sent them a message about the towels and also the fridge did not work, the husband accused me of lying. They did eventually provided clean towels and coffee, however, calling a customer a liar is not.
Stayed 4 nights in Jul 2023

10/10 Excellent

Gina K.

Liked: Cleanliness
Excellent place
10
Stayed 5 nights in Jul 2022
Response from VrboOwner on 27 Aug 2022
Gina was a great guest Very clean respectful of house and tidy. Welcome any time

10/10 Excellent

Andrew H.

Liked: Cleanliness
Great find and getaway
This place is incredible. My wife and I were blown away with the place we got. It was so nice, clean, spacious, and just overall incredible. The hosts were great, especially with communication. Would highly recommend this place.
Stayed 2 nights in Jun 2022
Response from VrboOwner on 1 Jul 2022
Andrew was great guest. He was very respectful of our house,leaving it super clean and tidy. Good communication. Welcome back anytime