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Erts Boutique Hotel

Property class: 3

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Located next to a golf course, Erts Boutique Hotel welcomes travelers with complimentary breakfast each morning. Enjoy convenient ski-in/ski-out access for winter sports enthusiasts, and savor delicious meals at the cozy bar and on-site restaurant, praised by previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Bar
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Double Room

In-room safe, iron/ironing board

Luxury Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room

In-room safe, iron/ironing board

Traditional Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Twin Room, 1 Bedroom

Coffee and/or coffee maker

Standard Twin Room, 1 Bedroom

  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed
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About the area

Located in La Massana, Erts Boutique Hotel is next to a golf course. Caldea Spa and Pitch & Putt El Torrent are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valles del Comapedrosa Nature Park and Madriu-Perafita-Claror Valley. Looking to enjoy an event or a game while in town? See what's happening at Estadi Comunal de Aixovall or Devk-Arena. Visit our La Massana travel guide
Map
Carretera General de Arinsal, s/n, Erts, La Massana, AD400

What's nearby

  • Roc de la Coma d'Erts Via Ferrata
    6 min walk - 0.6 km
  • Pitch & Putt El Torrent
    2 min drive - 1.4 km
  • Pontal de Maceió Beach
    3 min drive - 2.1 km
  • Comapedrosa Highlands Trail
    4 min drive - 2.8 km
  • La Massana Ski Lift
    4 min drive - 2.4 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    61 min drive
  • Blagnac Airport (TLS)
    170 min drive

Restaurants

  • Borda De L'avi
    2 min drive
  • Commencal Spot
    2 min drive
  • Taverna Comapedrosa
    2 min drive
  • Cafe Don Piacere
    2 min drive
  • Lounge Bar🍸
    2 min drive

About this property

Erts Boutique Hotel

Hotel near Caldea Spa
Consider a stay at Erts Boutique Hotel and take advantage of free breakfast, an adjacent golf course and a terrace. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski equipment hire. The on-site restaurant offers breakfast, lunch and dinner. A garden, a library and laundry facilities are available to all guests.
You'll also find perks such as:
  • A local area shuttle, free newspapers and smoke-free property
  • Luggage storage, concierge services and barbecues
  • Tour/ticket information, a lift and a reception hall
Room features
All guest rooms at Erts Boutique Hotel have amenities, such as safes and free newspapers, as well as espresso makers and free bottled water.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios and daily housekeeping

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Property amenities

Parking and transport

  • Area shuttle (surcharge) up to 0.1 km

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1974
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children 12 and younger are not allowed at this property; all guests older than 12 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children 12 years old and younger are not permitted at this property

Property is also known as

Hotel Erts Erts - La Massana
Erts Hotel La Massana
Erts La Massana
Erts Hotel ERTS - LA MASSANA
Erts ERTS - LA MASSANA
Erts Boutique Hotel La Massana
Erts Boutique La Massana
Erts Boutique Hotel Hotel
Erts Boutique Hotel La Massana
Erts Boutique Hotel Hotel La Massana

Frequently asked questions

Is Erts Boutique Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Erts Boutique Hotel?

Check-in start time: 1 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Erts Boutique Hotel?

Checkout is at noon.

Where is Erts Boutique Hotel located?

Located next to a golf course, this La Massana hotel offers ski-in/ski-out access within 1 mile (2 km) of Pitch & Putt El Torrent, Els Orriols Ski Lift and Comapedrosa Highlands Trail. La Massana Ski Lift and Pontal de Maceió Beach are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Erts Boutique Hotel Reviews

7.8

Good

8.2

Cleanliness

8.0

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 28 out of 99 reviews
Rating 8 - Good. 42 out of 99 reviews
Rating 6 - Okay. 20 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 3 out of 99 reviews

Reviews

Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très satisfait de mon séjour. Hotel très bien, service irréprochable, venu en long week end pour faire du VTT, je conseille, et je reviens pour le week end du 15 aout.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien. RAS. Personnel sympa et attentif, le hôtel très bien situé. Bon resto, je suggère les pizzas. Rapport qualité prix excellente.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Mireia

Liked: Cleanliness, staff & service
El personal super amable, el hotel se nota que tiene unos años pero esta acetable! Lo unico q pague mucho por lo q es, pero tambien en temporda alta!!
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Victor

Liked: Staff & service
Disliked: Property conditions & facilities
La amabilidad de la recepcion es muy buena. El hotel muy antiguo y las fotos de la pagina web no reflejan la realidad.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Luv2teip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for location and easy access to ski area
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación 101. Amplia y muy cómoda. Balcón para tomar el sol perfecto. Parking en frente. Desayuno muy bueno y personal super amable.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Pere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha tranquilidad, buen ambiente, personal muy agradable.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Atención excelente! Habitación amplia y luminosa. Cama muy cómoda. Desayuno buenísimo. Parking privado en frente
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno increíble. Muy buena calidad. Ha sido una estancia muy agradable y recomendable.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien reformaria los baños son incomodos i pintaria lls pasillos
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking justo enfrente. Muy amables nos esperaron a que llegáramos después de cenar. Habitación silenciosa con balcón, camas y almohadas muy cómodas. Desayuno completo.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Raúl

Liked: Cleanliness

Normal y aceptable.

Mi pareja y yo pagamos 90€ por una noche porque lo reservamos una semana antes, 90€ no los vale una noche. No se el precio de una reserva con más margen, pero 90 no. Luego el hotel en general es aceptable, no hablan castellano, las puertas miden 2 dedos de ancho, se escucha absolutamente todo. Desayuno bastante básico. Buena limpieza y se esfuerzan en atenderte.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voor een 3 sterren hotel is het een prima hotel! De eigenaar is zeer gastvrij en vriendelijk. De dame die de bar en het restaurant runt is een geweldige attente dame, zeer alert op service en gastvrijheid. Een echte topper! Het eten was van een hele goede kwaliteit tegen een zeer goede prijs. We hebben in dit hotel een onvergetelijke Oud&Nieuw gevierd!! Gastheer en gastvrouw, dank jullie wel!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Maria jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel confortable , el dueño muy agradable y servicial, la chica de la cafetería muy simpática y servicial también, el desayuno muy completo porque combina lo francés con lo español , la habitación en general muy bien. Está cerca de las pistas de ski y tiene muy buena ubicación. Repetiremos seguro.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos, muy bien, limpio, el personal muy amable, medio ambiente super bien. Vamos a regresar pronto.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Étape d une nuit

Chambre fonctionnelle mais vue sur la route donc bruit permanent des voitures et de la clientèle. Les lits étaient confortables, mais les draps étaient déchirés. La salle de bain est minuscule, la baignoire sabot (moitié de baignoire) est vétuste, les joints pourraient être refaits. Sinon super pdj, personnel sympa et son style fait son charme.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Anibal

Liked: Cleanliness, staff & service, room comfort

Excelente

Muy bien!
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, room comfort

Seguro que volveremos.

La atención de todo el equipo fenomenal, todo muy limpio; un poco anticuado; pero limpio, el desayuno y la cena muy bueno. Parquing frente al hotel y gratuito. Para volver.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo, muy caro para lo que es

Un hotel muy viejo y poco reformado, y algunos muebles más “nuevos”. No sabría decir a qué huele en cuanto entras pero no huele a limpio. Es muy caro para lo que es y 3 estrellas en categoría no reales. 150€ la noche, un robo. Necesita una reforma total o que lo bajen mucho de precio. Hay Hostel de bastante mejor calidad. Y a 40€ noche. Fuimos a este alojamiento por falta de sitio en otros. En definitiva es un bloque de pisos muy antiguo hecho “hotel”
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel sencillo. Las habitaciones están bien arregladas y limpias. Cogimos una habitación para tres y estaba bien. Del lavabo quizá diría que hay muy poca luz. En cuanto al balcón, no tuvimos la forma de cerrarlo, siempre estaba abierto (el pestillo). Una gran ventaja era tener parking, se puede aparcar en la puerta (pocos coches) y después en la acera de en frente hay un parking al aire libre dónde puedes dejar el coche. Cuando llegamos un poco tarde estaba todo lleno, no sé si hay alguna alternativa cerca en caso de temporada alta y que esté todo completo. Por lo demás todo bien. El servicio era bueno, la gente muy amable y el desayuno que estaba incluido estaba bien.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante!!!

No correspondía la habitación contratada con la que nos dieron, camas separadas y justas. Las habitaciones están pésimamentes insonorizadas, te enteras de todo lo que dicen en la habitación de al lado. En la habitación hacía frío y el agua caliente solo salía templada. Necesita reformas urgentes para mejorarlo y actualizarlo.
Stayed 2 nights in Oct 2019
Verified

8/10 Good

JOSEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel correcto, con falta de mantenimiento
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

EmmaPont

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mal, reservamos y al llegar al hotel nos dicen que no tienen habitaciones disponibles, 180€ que nos han restado de la cuenta que espero se retornen.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character. Good value. A little chilly. Looking forward to the breakfast buffet. Lovely country. Extremely rugged mountains. You must visit here.
Stayed 1 night in Oct 2019